Should be zero. Horrible company. Worst transaction I ever did on Amazon. Charged a return shipping fee and lied through the process. Terrible ratings on Amazon and they are not BBB accredited. Had n... Voir plus
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After receiving the fireplace (Feb 12 order placed) We were putting it together on Feb 21 (8 business days later) and it was broken- took pictures and sent them. They WILL NOT replace the fireplace!!... Voir plus
DO NOT purchase their products through walmart.com. Their items through Walmart's marketplace are not returnable, regardless of what walmart has posted on their website. Tried contacting the company r... Voir plus
A bunch of crooks from "off". Don't stand behind their merchandise. We bought three kitchen stools. Within days, a leg split on one. We contacted Cymax -- but they put us off to the manufacturer. Then... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Cymax is one of the fastest growing online furniture retailers with annual sales exceeding US $100 million. With over 75,000 SKUs, Cymax is a leader in online sales for all items home and office. We are located in Burnaby, BC, Canada and sell to customers in the United States and Canada. Internet Retailer Magazine ranked Cymax within the Top 200 e-tailers in the world in both 2011 and 2012.
Coordonnées de contact
Etats-Unis
- 866-740-9830
- www.cymax.com
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Easy ordering and my order came quickly
Easy to order, no shipping costs, and my order came quickly.
Great Chair - Lousy Shipping
Chair is great quality and I'm completely satisfied with it. Shipping of the chair was a totally uncoordinated evolution on the Cymax side and caused me problems and concern.
ORDERING WAS EASY PROCEDURE
ORDERING WAS EASY PROCEDURE. DELIVERY TIME WAS ACCURATE.
PACKAGING WAS ADEQUATE FOR SHIPPING.
ONE OF THE LEFT ARMS HAD A SCRATCH, PROBABLY FROM MANUFACTURER. WOULD BE NICE TO HAVE PAINT TO COVER. THANK YOU.
Damaged Products
Cymax rep was helpful. Product vendor Bestar out of Canada sent 2 broken products. Bestar's customer service is lacking and Cymax skirted me off to them for a resolution. I would never purchase a product again from either company.
Desktop arrived broken
Desktop arrived broken. Contacted Cymax and followed directions. Followed up repeatedly asking them to ship replacement parts.
Crickets. No response. Zilch. Zero. Nada.
The ordering process went very smoothly …
The ordering process went very smoothly and the product arrived quickly. I didn't get the piece assembled until quite some time after it got here because I didn't have anyone to help me. To that end, I would disagree that it is a simple assembly for the lay person as it took my friend - an engineer - a bit of time. It did have a small ding in one of the side pieces that detracts a bit. Overall it seems to be a sturdy piece but I haven't yet begun using it since I am having some work done in the area it will be going.
Very professional staff
Very professional staff. Quick response. Very Helpful.
The item has been delivered promptly
The item has been delivered promptly, although initially Cymax notified me that thy have contact a manufacturer to locate a warehouse where this item is available. The price of the item was unbeatable comparing with other websites
Fast shipping and great price
Fast shipping and great price. Most comfortable bed I have slept on.
Lobby chairs
I ordered 6 chairs for the waiting area in my medical office. The chairs had to be assembled and 1 arrived broken. The chairs are beautiful; however, the material is not what I expected. I wish it were a more durable fabric that will tolerate many people sitting on them. We sprayed a stain protectant on them but I'm afraid they won't last long at all for the purpose I purchased them for. I hope that I'm wrong.
Beautiful as described
Beautiful as described. Had two very small marks on ONE lampshade. Well packed and arrived within 10 days of ordering.
Everything you said it be & more …
Everything you said it be & more Thanks N. G.
Beautifully made desk
Beautifully made desk. Very sturdy and nice details.
Great desk
Great desk. I love it. Just as advertised. Delivered quickly.
Good prices and quality products
Good prices and quality products. FREE shipping!
Shipment Problems
I noticed several errors in the directions while I was putting together the bedroom set. Several of the pieces had some tiny nicks in them. The biggest problem was with the nightstand. The packing foam and the material around the foam, had gotten on one of the pieces and I couldn't get it off. It is almost as if the box had gotten wet at some point and the material dried into the piece. So, maybe rethink the pieces that are next to the foam. When I received the box, it was dry. I hope this helps!
I saw an ad for a wooden filing cabinet …
I saw an ad for a wooden filing cabinet that I really liked. It was listed at $271, but when I went to checkout, the price was $299. I contacted CYMAX to ask if I could get the item for the original price it was listed at. John, in customer service, honored the originally listed price, shipped the item post haste and I received it in a short time. The cabinet truly is beautiful! May just end up ordering a second one.
The product came earlier than expected …wall mount
The product came earlier than expected . I was informed very well of where my product was at all times.
Client service was excellent (actual …
Client service was excellent (actual California based employees who naturally speak English)
Delivery was a week BEFORE the promised date.
Everything assembled with no problems.
Love the headboard
Easy to put together and looks great! Very sturdy and love the lights on it!
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