Didnt recievie my order after 3 weeks of trying.This company told me the couriers closed for a week which wasnt true as i checked.Then they stated they dont lie which was another lie.The couriers woul... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Absolute conman. Sent me a mattress that was 20cm shorter on one side than the other, think almost triangle shaped. I was told to wait a few weeks for it to even out because the way it had been delive... Voir plus
The product arrived sooner than I had expected which I am grateful for since my old mattress was causing some back problems for me. The new mattress I ordered was perfect and comfy and allows me to ge... Voir plus
L'entreprise a répondu
Absolutely amazing customer service. We had an issue with Amazon when ordering so we emailed these guys and spoke to someone called Mohammed. He went above and beyond to help us with an issue that was... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At DbzBeds we believe the importance that each person has their own taste in style and design. We are always improving on style and we will never compromise on quality of our selective range. From the simple yet elegant house range, to the vibrant crushed velvet range, you’ll find a Divan bed that perfectly matches your room decor and design preferences. All our exclusive beds come with oak wood storage facilities, so why not add this feature to your bed. The storage ranges from 1 -4 draws depending on your taste and where you want them on the bed. All our Divan beds come with free castor wheels, but if you wanted to make the bed look more elegant then why not upgrade to our excusive chrome feet gliders which complete the perfect look of the bed.
Coordonnées de contact
Unit 4C Stag Industrial Estate, WV14 7HZ, Bilston, Royaume-Uni
- 01902 405535
- dbzbeds@gmail.com
- www.dbzbeds.co.uk
3,4
Moyen
44 avis
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Amazing service from start to finish
Amazing service from start to finish.
My bed is amazing and the mattress is so comfortable (Pillow top) great firmness.
Thank you DBZ Beds
10 avril 2024
Avis spontané
Réponse de DBZBEDS LTD
Thank you for your feedback !
Excellent service
Really pleased with king size bed I purchased , was easy to assemble and looks great. Good communication and a big thankyou to the delivery guys who carried it upstairs very kind and friendly. Thankyou will definitely buy from you again 😀
30 octobre 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi Dawn,
Thank you so much for taking the time in leaving DBZ BEDS a positive 5* review. Furthermore, for sharing your customer experience.
We are delighted we were able to meet your needs.
Kind regards
DBZ BEDS
My new king size bed ❤️
I had to phone a few bits were missing I did feel the bed wasn't reinforced but after I got an explanation I needed iam quite happy with the bed headboard and the colour the missing bits arrived on Monday
20 octobre 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi Janice,
First and foremost we apologise for the inconvenience regarding the missing parts.
Despite this you still took the time in leaving us a 4* review.
We hope all has now been rectified and that you are enjoying your new bed and having the most amazing sleeps.
Kind regards
Bedsdivans.co.uk
Kept me informed from purchase to…
Kept me informed from purchase to delivery very good value
18 octobre 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi
Thank you for the positive feedback and for sharing your customer experience.
Kind regards
Fantastic company
Had a bed deliverd today on time. Delivery drivers we're amazing carried my bed upstairs for me. Great customer service.
Would highly recommend.
Many thanks.
19 octobre 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi Gary
We are delighted to hear that you were pleased with our services and products.
Thank you so much for leaving us positive feedback.
Kind regards
dbzbeds.co.uk
Great price well made all good thanks👍
17 octobre 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi
Thank you for leaving Bedsdivans a 5* review.
Kind regards
Great company
Great company, good communication
Delivery was quick
Bed base was really good for the price
Would use again
6 octobre 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi Iain
Thank you kindly for the positive 5* review. Furthermore, for sharing your customer journey.
We look forward to you shopping with us again in the near future.
Kind regards
DBZ BEDS
Great company
I was so pleased the communication was excellent, I had a question so I emailed them, they got back straight away, very professional, the drivers were second to none, so polite, helpful,I had a bit of an issue as the packaging said 4ft 6in a d I ordered a 5ft bed, the driver was on the phone straight away to his boss, he phoned the Company, who the rang me straight away and explained that it was 5ft its just generic packaging, and this was all in a space of 10 minutes. It was the quickest resolution I've ever had. Would highly recommend this company and delivery service.
4 octobre 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi
Thank you for the kind 5* positive review.
Kind regards
Dbzbeds
Thankyou so much
25 septembre 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi
Thank you for the kind 5* positive review.
Kind regards
Dbzbeds
Great product and fantastic service
This will be second bed I have purchased from the vendor. The bed is as described and excellent value for money. The customer journey from beginning to end was flawless and first class. I was updated all the way through from purchase to delivery. The delivery personnel were fantastic ob both occasions to. I am looking forward to purchasing from you again without hesitation.
25 septembre 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi Zahid Huq,
Thank you so much for leaving us a 5* positive review.
Kind regards
Good quality bed at a reasonable price
Good quality bed at a reasonable price. Quick delivery. Very pleased with my purchase.
22 septembre 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi Jim
Many thanks for leaving us a 5* review.
We are glad to hear that you are pleased with our services and products.
Kind regards
Réponse de DBZBEDS LTD
Hi Sofia,
Thank you so much for leaving us a 5* positive review.
Kind regards
Brilliant customer service
Brilliant customer service and the delivery lads were fantastic. We love our new bed, excellent quality at a realistic price.
25 septembre 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi Robert
Thank you kindly for a lovely 5* positive review.
Kind regards
Quality service
Great communication fast delivery and a good quality bed at an amazing price A*
2 mai 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi Julie
Thank you for taking the time in leaving us a 5* positive review.
We look forward to you shopping with us again in the future.
Kind regards
A++++ really decent bed can’t fault at…
A++++ really decent bed can’t fault at all arrived quick and had no problems with delivery great communication all around
24 septembre 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi Jake,
Thank you taking the time in leaving us a positive 5* review.
It is highly appreciated.
Kind regards
Damaged goods, random deliveries and threatening emails
I actually tried to review this on eBay first, but because they sell so many beds through them, they actually got it removed. Thank goodness for Trustpilots unbiased platform.
I ordered this bed back in August and it came without warning and damaged in transit. The bed itself was cheaply made and didn't take much to tear the fabric on the bottom and side of the bed. After complaining I subsequently got a replacement which arrived unannounced and the old bed was not ready to collect. As a result they told me I had to pay over £60 to get it collected. When i refused they said I had to pay and if I didn't they would send Debt collectors. Disgusting customer service. The replacement bed was collected so i'm left with a tatty, low quality bed and a very bad taste in my mouth. Please avoid.
29 août 2023
Avis spontané
Réponse de DBZBEDS LTD
Hello,
We’re sorry, but we do not have any records indicating that you are a customer with us.
Please provide further details, such as your order number or the email address used at the time of purchase, so we can investigate this for you.
Thank you.
AVOID AT ALL COSTS ! DANGEROUS CHEAP BEDS
This company delivered a cheaply made and badly damaged bed to me with parts missing. They then took a week to get a replacement to me which i had to continually chase. When the exchange arrived it was down to me to help the driver unload it and who would only deliver to my door step (not as promised and advertised, to a 'room of my choice' ! Company refuse to collect damaged bed expecting me/the customer to sort that out, again against what they promise/advertise !
This is a shoddy company who dont care once theyve got your money !
Cheaply made beds with a unscrupulous company !
DO NOT BOTHER ! THERES MUCH BETTER QUALITY OUT THERE WITH RELIABLE AND TRUSTWORTHY SELLERS !
As of 25/09/23 the matter has still not been resolved !
As stated, unscrupulous company who sell cheap dangerous beds and lie !
3 août 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi Rich,
Thank you for your feedback.
We are sorry to hear about the issues you experienced and appreciate you sharing your experience with us. After review, I am pleased to confirm that the matter has now been resolved in line with our terms and conditions.
Kind regards,
Ambassador Bed Purchase
Brought a bed a week ago and it was absolutely better than I expected the ambassador bed is incredible. the staff was very helpful and great communication between them and myself. Fantastic service and quality product. HIGHLY RECOMMENDED!
29 mai 2023
Avis spontané
Réponse de DBZBEDS LTD
Hi
Thank you for your time in leaving us a positive 5* rating.
We highly appreciate your kind and generous feedback and hope to see you shop with us again in the future.
Kind regards
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