Ordered Magnolia Spice wallpaper. The manufacturer in Europe sent it to the wrong address. FedEx finally found it and delivered it to the right address. Decorators Best was going to reorder it. Wallpa... Voir plus
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Lisez les avis des autres
We love the blind that was made from the metallic gold fabric that we purchased through Decoratorsbest.com! The shade helps made the powder room feel special and pulled together. Decoratorsbest provi... Voir plus
I was looking for high-end fabrics for the draperies and found them at the Decorator's Best at great price. The fabrics I purchased were delivered fast and were as beautiful as shown. The only rea... Voir plus
Ordered several samples but never received most of them. Had to email and call at least 4 times to get it resolved. Six months later, had still not received one of them. Finally gave up and ordered th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
DecoratorsBest provides high-end designer fabric and wallpaper to anyone looking to adorn their home with unique, luxurious items that are difficult to find. We believe that everyone, whether they live in a one-bedroom apartment or a five-story mansion, deserves a beautiful home. Established in 2004, DecoratorsBest is the largest e-commerce company specializing in first-quality designer fabric, wallpaper, trim, pillows and rugs at the best prices. Our 200,000+ products are available to both the general public and to the trade. In addition to offering a wide range of high-end decor items, DecoratorsBest also provides extensive design inspiration and tips on our blog, newsletters, and social media outlets.
Coordonnées de contact
3,3
Moyen
215 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Decorators best is always great to work with!
decorators best is our go-to source for fabric because they are knowledgeable and responsive. Love working with them!
1 février 2017
Avis spontané
Beautiful fabric for a good price!
I purchased my fabric for window treatments and it was just as pictured and arrived very quickly. My only complaint was the $30 shipping charge, but I understand it is a big item to ship. I would definitely order from them again.
26 janvier 2017
Avis spontané
Outstanding service
The staff is extremely helpful and knowledgeable, Great customer service!
26 janvier 2017
Avis spontané
Waste
Don't use their estimate tool. We did and nearly had to Pay them to put a new roll back on their shelf.
26 janvier 2017
Avis spontané
Réponse de Decoratorsbest
Hi William! On behalf of the manufacturer, we apologize that you were unhappy with your shopping experience. At DecoratorsBest we do not carry stock of any kind. All orders are returned back to the manufacturer under the terms that they each provide.The wallpaper estimator is just an estimate and we always recommend that our client's contact a professional wallpaper installer prior to purchasing. We are very sorry for your experience and if you ever need assistance in the future, please feel free to contact us directly at Customerservice@decoratorsbest.com.
I ordered wallpaper from Decoratorsbest
I ordered wallpaper from Decoratorsbest. The paper arrived at my house 48 hours later. I could not believe it. The Cole & Sons paper is perfect.
25 janvier 2017
Avis spontané
Excellent customer care...Great team.
Excellent customer care...I had 3 chats through the chat link and every single time - knowledgeable, helpful folks... I like the ability to look over several lines at once...and the site filter system is actually very good...
25 janvier 2017
Avis spontané
Great overall buying experience
I was pleased to find the beaded trim I was looking for at a very reasonable price. It arrived promptly, as stated, and exactly what I was looking for!
22 janvier 2017
Avis spontané
Réponse de Decoratorsbest
Hi Janina! Thank you for your review! We appreciate your feedback and we are happy that you were pleased with your service! We hope to do business with you in the future! Thank you very much for shopping with DecoratorsBest!!
Top of the line products with fast lead times.
Quality fabrics for less than retail prices. Had a small issue with not receiving some samples for my most recent order from one of the manufacturers and Decorators Best was excellent at communication and getting me the samples sent out quickly. I purchased 10 yards of fabric and received it very quickly. I plan on using Decorators Best for future projects.
20 janvier 2017
Avis spontané
Réponse de Decoratorsbest
Hi Amy! Thank you for your feedback and I'm glad to hear you were satisfied with our customer service! We sincerely appreciate the updated review and we are excited to work with you in the future!! Thanks again.
Réponse de Decoratorsbest
Thank you for your review! We are glad to hear you were pleased with the site! Thanks again!
Order platform needs updating.
Inability to track shipment or provide delivery date is below market standards.
19 janvier 2017
Avis spontané
Réponse de Decoratorsbest
Hi! Thank you for the feedback! We are currently working on the website to make upgrades and improvements. Your feedback is welcomed and very helpful! We hope that we can continue to do business with you in the future!
Great stuff. Best prices.
I like their wallpapers and fabrics. Can't find better prices. Very responsive in getting samples timely.
12 janvier 2017
Avis spontané
When I called the company with ques …
When I called the company with questions they were very friendly and knowledgeable. I received the fabric very quickly. I would highly recommend this company.
30 décembre 2016
Avis spontané
Decorators Best was helpful and eff …
Decorators Best was helpful and efficient with my order. They made suggestions and consulted the maker of the fabric for suggestions. My experience was excellent.
29 décembre 2016
Avis spontané
Thank You!
I found just what i was looking for you Decoratorsbest site I was looking for horsehair for 2 small chairs and found it quickly and received Exactly what i ordered!
29 décembre 2016
Avis spontané
Zebra Wallcoverings
One of the worst papers I have ever had the mispleasure to have worked with. They sent me two triple rolls of two very different shades. Paper is untrimmed and the match was off, the paper was impossible to work with. Never again.
28 décembre 2016
Avis spontané
Réponse de Decoratorsbest
Hi Brian! Thank you so much for the feedback! The manufacturer was contacted directly and we will do everything possible to ensure this does not happen in the future. Have a Happy New Year!
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