I received what I ordered.
Vendu par Deluxe
Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Deluxe via Trustpilot.
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The duplicate checks are a must for our organization.
Perfect checks!
The product as delivered is great. Exactly what I ordered. Given what I have paid for checks in the past, they are surprisingly expensive, compared to even 5 years ago, but again the product is great. And the service I received when I had an issue did mitigate the cost somewhat.
High Quality, great printing for a very fair price with good value.
I wouldn’t know what it’s like. They never showed up.
Réponse de Deluxe
We understand your disappointment and frustration regarding the delay on your order. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We do have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Complete rip off. I used Deluxe as recommended by my bank. Lowest tier checks cost $1.00 EACH after shipping and other misc charges. I usually don't write reviews but deluxe has also been spam calling me for weeks asking for a review. Here you go: Highly annoying experience with an overpriced company. 0/10 do not recommend
Réponse de Deluxe
We understand your concern regarding the pricing of our products.
Deluxe has a wide variety of products in varying price points to meet your check writing needs. Many of the checks we sell are specifically designed with multiple layers of defense to protect against fraud. We also do offer savings with various coupon options that can be utilized to offset some of the pricing. These savings can be found on our coupon page (https://www.deluxe.com/shopdeluxe/common/couponPage.jsp).
If you have any further questions regarding pricing or the products you order from Deluxe, please call one of our Customer Care agents at 1-800-865-1913 for further assistance.
With regard to your receiving calls, we do not solicit reviews by phone. If you have received any calls, the calls would be related to your order in an effort to answer outstanding questions to get through manufacturing or issues regarding the payment options you provided.
Horrible experience, and it continues to get worse. I honestly don’t understand why banks partner with companies like this for something as important as business checks. My order has either been lost or completely stalled with no movement or updates, even after paying extra for upgraded shipping. Trying to reach customer service is nearly impossible, which is unacceptable when dealing with business banking products and checks. These aren’t random online purchases, businesses rely on these to operate. I even contacted my bank, and apparently they “can’t do anything.” Maybe they should reconsider partnering with companies that provide this level of service instead. Extremely frustrating and disappointing experience.
Réponse de Deluxe
We understand your disappointment and frustration regarding the challenges you faced in reaching our customer service team. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
Our operating hours in the call center are Monday through Friday, from 7 am to 7 pm CST. Please reach out to our customer support team during those times at 1-800-865-1913 to see what can be done to alleviate your issues. Our team will be happy to assist you further and explore any possible options to address your concerns. We do have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Easy to order. Good discount offered. Liked the design options, colors and ability to add my logo. Delivered within the time frame advertised. Very sharp looking checks.
These are checks, backed by financial institutions, that facilitate the transfer of funds between account holders.
Never received
Réponse de Deluxe
We understand your disappointment and frustration regarding the delay on your order. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We do have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Never received product
Réponse de Deluxe
We regret that your checks have not been delivered as of now. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Terrible company never will be order from there !!!
Réponse de Deluxe
Thank you for the feedback. We would appreciate getting more detail as to what challenges you may have faced with your order of these checks and would like the chance to remedy the issue.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We do have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Good product but ridiculously expensive shipping and books arrived damaged/ripped
Réponse de Deluxe
We understand your disappointment and frustration regarding the damage of your product. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Same consistent good product as always.
Great products and awesome customer service
Very high quality
Good quality
I wouldn't know. I ordered the checks over two weeks ago and they have not shipped yet.
Réponse de Deluxe
We understand your disappointment and frustration regarding the delay on your order. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We do have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
This process helps when you forget to write it down, simply look at the duplicate and record it.