Devola Avis 1 540

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy ordering and very speedy delivery, as I have only had the dehumidifier for a couple of weeks, I can’t really comment on reliability. So far it does what’s supposed to do ie remove the moisture fr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

very fast delivery was well packaged has the best instructions I have ever seen .I waited 3months to see how well product it was a dehumidifier and its the best I have ever bought it does not use to... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Put profit before customer service, won’t accept returns False Marketing claims: SAY: Alexa and Google home enabled BUT "do not use unattended or when house empty" SAY: for modern interiors a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements de chauffage
  2. Magasin de systèmes de climatisation

À propos de Devola

Écrit par l'entreprise

Devola is your one-stop shop for all your home heating, cooling and ventilation needs.

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Quiet and efficient

Easy ordering and very speedy delivery, as I have only had the dehumidifier for a couple of weeks, I can’t really comment on reliability. So far it does what’s supposed to do ie remove the moisture from the air. It’s quiet and efficient, I haven’t yet used its laundry or air purifying functions.

26 avril 2026
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Réponse de Devola

Hi Ms. Cathy,

We’re really pleased you found the ordering process easy and the delivery nice and quick 📦

It’s great to hear the dehumidifier is already doing a good job removing moisture from the air, and that you’re finding it quiet and efficient too 🌿

Hopefully once you’ve had a bit more time with it, the laundry and air purifying functions will prove just as useful.

We appreciate you taking the time to share your early experience with us, thank you 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Compact and minimalist dehumidifier

Compact and minimalist dehumidifier . Easy to move around and works exactly as it should. Great product.

2 avril 2026
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Réponse de Devola

Good Morning,

We’re really glad to hear the dehumidifier is working exactly as it should 🌬️

It’s great that the compact design and portability are making it easy to use around your space too.

We appreciate you sharing your thoughts — it’s great to know the product’s been a good fit 🙏

Best wishes,
Elise

Noté 5 sur 5 étoiles

Speedy delivery

Really appreciate how speedy the delivery was. And the product was perfect.

29 mars 2026
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Réponse de Devola

Hi Cher,

It’s great to hear the delivery speed stood out and the product was spot on 🚀

We appreciate you taking the time to share that, thank you 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

very fast delivery was well packaged…

very fast delivery was well packaged has the best instructions I have ever seen .I waited 3months to see how well product it was a dehumidifier and its the best I have ever bought it does not use to much power my only complaint is that when emptying its a little bit tight to remove otherwise no complaints

18 janvier 2026
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Réponse de Devola

Hi William,

Really great to hear you’ve given it a proper test over a few months — that’s the best kind of feedback 💧

I'm glad it’s been efficient to run and that the instructions stood out as well. We appreciate the note on the tank being a bit tight to remove too — that’s useful feedback for us to take on board 🧩

Thanks for taking the time to share your experience 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Ordered on Sunday and arrived Monday.

13 avril 2026
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Réponse de Devola

Hi Mr. H,

That’s what you want — ordered Sunday and with you Monday ⚡
Really glad it all went smoothly. Thanks for the feedback 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

It was a very good experience buying…

It was a very good experience buying something from this company the item i brought was so well packed and the delivery was so good it came and was delivered when they said really good company to buy from

15 avril 2026
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Réponse de Devola

Hi Ruth,

Love hearing this — especially when everything lands exactly when it should 📦✨

Glad the packaging kept it safe and the delivery didn’t mess you about. Really appreciate you taking the time to share this 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Air conditioner …

Excellent service and fantastic items great all round service highly recommended

12 avril 2026
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Réponse de Devola

Hi Martin,

Really great to hear everything hit the mark — from the service through to the products 🛍️

Thanks so much for the recommendation, it means a lot 🙏

Best wishes,
Elise

Noté 5 sur 5 étoiles

Well made

Well made, powerful, good quality, quiet. A lot better than the Xpelair fan it replaced that only lasted a short period of time. British made 5 year guarantee.

7 avril 2026
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Réponse de Devola

Hi Paul,

Great to hear you’re happy with the build quality and performance — and even better that it’s a clear upgrade from your previous fan 💨

The 5-year guarantee is a nice bit of reassurance too. Thanks for sharing your experience 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Very good !!

7 avril 2026
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Réponse de Devola

Hi Aneta,

Short and sweet — love it 😊

Thanks for the feedback, really appreciated 👍

Best wishes,
Elise

Noté 5 sur 5 étoiles

Next day delivery free of charge

Next day delivery free of charge. The unit is quiet and easy to use.

7 avril 2026
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Réponse de Devola

Hi J,

Great to hear the next day delivery hit the mark — even better that it was free 🚚

Glad you’re finding the unit quiet and easy to use too, that makes all the difference day to day 😊

Best Wishes,
Elise

Noté 5 sur 5 étoiles

On time delivery with care

On time delivery with care

29 mars 2026
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Réponse de Devola

Hi Jeffrey,

It’s great to hear your order arrived on time and was handled with care 📦

Best wishes,
Elise

Noté 5 sur 5 étoiles

Great dehumidifier

Great dehumidifier, love the laundry setting. Easy to store and move around. Ordering and delivery very good too.

21 février 2026
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Réponse de Devola

Hi Johnny,

It’s great to hear you’re loving the laundry setting — such a useful feature for drying indoors 👕

I’m glad it’s easy to move and store as well, and that ordering and delivery went smoothly. Thanks for sharing your experience 💧

Best wishes,
Elise

Noté 5 sur 5 étoiles

First class service received from…

First class service received from Devola!

Order fast efficient, swift item delivery with excellent communication of same.

Refund applied by Jess at the devola team as if forgotten to apply at Check out. Fast effective friendly communication.

I can honestly say this has been an excellent experience and will use this company again thank you

1 avril 2026
Avis spontané
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Réponse de Devola

Hi Carreen,

It’s great to hear you had such a positive experience from start to finish 😊

I’m glad everything was handled quickly and smoothly, and that the team were able to sort the refund for you without any hassle. I’ll make sure your kind words are passed on — they’ll really appreciate it. Thanks for sharing 💙

Best wishes,
Elise

Noté 4 sur 5 étoiles

Good compact humidifier

Well have to say I brought 12lt one. It's a brilliant compact humidifier. Downside it is a lot nosier than I can sleep though.
A mention for the customer service who were amazing helpful with all my questions

25 mars 2026
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Réponse de Devola

Hello,

It’s great to hear you’re pleased with how compact and effective it is 💧

I’m sorry to hear the noise level isn’t quite right for sleeping, but really glad the team were able to help with your questions.

Thanks for sharing your experience 🎧

Best wishes,
Elise

Noté 5 sur 5 étoiles

Everything was very simple and…

Everything was very simple and efficient. View, order, pay, arrived. Thank uou

25 mars 2026
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Réponse de Devola

Hi Bob,

It’s great to hear everything was simple and efficient from start to finish 🛒

I’m glad it all arrived smoothly too. Thanks for sharing your experience 👍

Best wishes,
Elise

Noté 5 sur 5 étoiles

Cannot fault the service and speed of…

Cannot fault the service and speed of delivery. Unfortunately the product didn’t work out as expected so that was the only reason, otherwise excellent

22 mars 2026
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Réponse de Devola

Hi Geon,

It’s great to hear the service and delivery speed hit the mark ⚡

I’m sorry the product itself wasn’t quite right for your needs, but we appreciate you sharing your experience.

Best wishes,
Elise

Noté 5 sur 5 étoiles

easy to order on line and was delivered…

easy to order on line and was delivered early good value for money as it was ordered in the sale.

16 mars 2026
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Réponse de Devola

Hi Mark,

Great to hear everything was smooth to order and arrived ahead of schedule 📦

Even better that you managed to grab it in the sale — always a bonus!

Best wishes,
Elise

Noté 2 sur 5 étoiles

Filters. Damaged pack !

Selecting product - twin pack of filters, ordering product, pay and confirmation all excellent. However, delivery was a concerning. The pack was damaged: looked thrown around and squashed.
I am unhappy about this and will think twice about ordering from you again

13 mars 2026
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Réponse de Devola

Hi James,

Thank you for your feedback — we’re really glad to hear the ordering process was smooth from start to finish.

We’re sorry to hear about the condition your order arrived in, though — that’s understandably frustrating and not the experience we want for our customers. This sounds like it may have occurred during transit, and we’ll be raising it with the courier to help prevent it happening again.

We do appreciate you bringing it to our attention, and we hope this doesn’t put you off completely.

Best regards,
Elise

Noté 5 sur 5 étoiles

Arrived on time good (start)

Arrived on time, good start
because the weather has been so warm have not
had the chance to really put it through its paces.
The fire has been quickly tried out, and everything
seems to be working fine encluding the wifi

12 mars 2026
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Réponse de Devola

Hello,

Thanks for the detailed update — really helpful to hear.

Glad everything arrived on time and that your first test run went smoothly, including the WiFi setup 🔌

Hopefully when the weather cools down a bit you’ll get the chance to properly put it through its paces 🔥

Best wishes,
Elise

Noté 5 sur 5 étoiles

Great fans

Great fans. Quiet, seem well made, look good. Think this is my third purchase and all good so far.

16 mars 2026
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Réponse de Devola

Hi Matt,

Love that this is your third purchase — that says it all really 😊

Great to hear you’re happy with the quality, design and how quiet they are too. Thanks for sticking with us, it’s genuinely appreciated 🙌

Best wishes,
Elise

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