DFS Furniture - Banbury Avis 

2 976
TrustScore 5 sur 5

4,9

Lockheed Close, OX16 1LX Banbury, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from Emma! We bought our sofas and tables from DFS and were looked after by Emma from start to finish — she was absolutely brilliant! She was so helpful, friendly, patient and exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We knew what we were looking for but our visit was to make decisions on detail and order. Staff allowed us to make those decisions without interrupting and were helpful when we were ready to continue... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The man (from Birmingham area originally) was very attentive. Super detailed answers to all questions. Offered tea/coffee etc whilst we browsed and discussed options suitable for a specific gap in our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been a DFS customer for over 20yr.we have used the Banbury store on several occations. Paul who served us was very knowledgeable and easy to engage with. He kept us fully up to date with the quot... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 976)

98 020 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service from staff

Excellent service from staff
Really glad to be buying from dfs

12 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Efficient professional service

Efficient professional service. Paul answered all our questions clearly and explained options around ordering, lead times and finance. Very happy with the service.

12 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Great service

Great service, not pushy, time to browse shop.

12 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello,

Thank you for your great feedback.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff. made buying anew sofa really easy. Even gave us coffee :)

12 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Have been a DFS customer for over…20yrs

Have been a DFS customer for over 20yr.we have used the Banbury store on several occations. Paul who served us was very knowledgeable and easy to engage with. He kept us fully up to date with the quote and what our options were.

11 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Whent for a look, left with a sweet.

Really helpful description of the product and all of the added benefits before buying. Blake was very helpful and polite and a credit to the company. He explained everything in detail with kindness and confidence.

11 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Helpful, knowledgeable staff. Would use again.

We knew what we were looking for but our visit was to make decisions on detail and order. Staff allowed us to make those decisions without interrupting and were helpful when we were ready to continue with purchase.

11 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Popped in to DFS Banbury

Popped in to DFS Banbury
Happy with choice and Emma was so friendly and helpful.

11 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello Nicky,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Someone was available to speak to and…

Someone was available to speak to and answer questions when we were ready. They were polite and professional and lovely and chatty.
There was a great range of the chairs we were interested in and me and my mom enjoyed the choosing.

10 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello Beverly,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

The sales team were brilliant

The sales team were brilliant, and could not do eanough for us, would recommend DFS to everyone.

7 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello Mr Thompson,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Buying suite of furniture. The experience is had today (Monday 6th…

The experience is had today (Monday 6th July) was first class. Only been in store 5 mins and was approached by a very helpful sales guy. I managed to buy the suite of furniture I needed. Managed to get a discount on delivery. All questions I asked was answered quickly. Got a good arrangement on delivery service. So all in all, very pleased. Regards. Peter Tims

6 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Helpful, informative easy to choose and process my choice

Holly at Banbury shop was really helpful, order was put through with ease and explained clearly the process. Thank you Holly

6 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Good

Blake was very helpful, excellent customer service.

5 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Paul helped us a lot with checking the …

Paul helped us a lot with checking the measurements of our sofas as it was slightly bespoke and nothing was too much trouble for him. Excellent service.

4 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello John,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Great service

2 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello Roly,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service from Emma!

Excellent service from Emma!

We bought our sofas and tables from DFS and were looked after by Emma from start to finish — she was absolutely brilliant! She was so helpful, friendly, patient and explained everything clearly, helping us pick exactly what suited us best. Nothing was too much trouble and she made the whole experience really easy and pleasant. Great service — thank you so much Emma! Highly recommended.

1 juillet 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Customer service excellent

Customer service excellent. Good product knowledge. Well delivered

30 juin 2026
Logo de DFS Furniture - Banbury

Réponse de DFS Furniture - Banbury

Hello Mrs Fulford,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

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