Kerri was fantastic from we stepped foot in the door. Kerri offered her assistance to us straight away and guided us through the process of ordering our sofa along with all the extras to go with it to... Voir plus
L'entreprise a répondu
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Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... Voir plus
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Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... Voir plus
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Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
49 Boucher Road, BT12 6HR, Belfast, Royaume-Uni
- 0333 999 9803
4,9
Excellent
10 k avis
Demande des avis aux clients
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Was in the DFS shop on Boucher Road &…
Was in the DFS shop on Boucher Road & seen a settee we loved. I seen 1 of your workers called Robin & asked for assistance. He was very helpful & friendly & was able to answer all my questions & we had the sell completed within 30 mins. Robin made the sale effortless & told me how to look after the settee.
29 juillet 2026
Réponse de DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I had a great experience at DFS boucher…
I had a great experience at DFS boucher road today thanks to David. He was incredibly helpful from start to finish, making the whole process of choosing and ordering my sofa quick, easy, and stress-free. He took the time to answer all my questions, explained everything clearly, and made sure everything was sorted smoothly. His friendly, professional approach made a real difference. Excellent customer service – thank you, David!
28 juillet 2026
Avis spontané
Réponse de DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Helpful salesperson called David and a…
Helpful salesperson called David and a very smooth and efficient process to purchase a sofa!
28 juillet 2026
Réponse de DFS Furniture - Belfast
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Buying my item was the easier bit
Buying my item was the easier bit, I knew what I was looking for before I went. BUT delivery has been a big issue. I have had several voice messages which I then had to return, got passed of with different excuses finally spoke to someone who gave me a delivery date only for no delivery made!! DFS this doesn't reflect well on you .
11 juillet 2026
Réponse de DFS Furniture - Belfast
Good Afternoon,
Thank you for taking the time to leave your review, your feedback is always greatly appreciated.
We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.
Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.
If you do require any further assistance in the meantime, please don't hesitate to contact us.
Jordan
DFS Customer Support
Excellent staff
27 juillet 2026
Réponse de DFS Furniture - Belfast
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
My Family and i felt really comfortable…
My Family and i felt really comfortable shopping today. Nothing was to much trouble no question was silly. Really treated like first class. The staff member was really polite and knew everything we needed to know. The staff was called Thomas. It was a pleasure to shop in his company.
27 juillet 2026
Réponse de DFS Furniture - Belfast
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in-store with Thomas…
Great experience in-store with Thomas at Belfast DFS. Very informative and give us so many options for our measurements we had given him. Sofa purchased and can’t wait for it to arrive.
26 juillet 2026
Réponse de DFS Furniture - Belfast
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Thomas met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Belfast
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent experience
We had a great experience today at DFS with Thomas! He was very friendly easy to talk to gave us all the answer and options we need to find the perfect sofa for our home.
Thank you very much!
26 juillet 2026
Réponse de DFS Furniture - Belfast
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Belfast
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Bought a bed within minutes..no hassle
We went in with an idea of what we wanted. Approached Anne for advice. Within minutes we had picked our bed, price & payments sorted. No messing about or confusion. Anne was excellent!
25 juillet 2026
Réponse de DFS Furniture - Belfast
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Anne.
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Belfast
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Thomas was extremely helpful very…
Thomas was extremely helpful very knowledgeable and made my purchase go through quickly and smoothly no hesitation awarding 5 stars!
25 juillet 2026
Réponse de DFS Furniture - Belfast
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Thomas.
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Belfast
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The lady that we dealt with was lovely
The lady that we dealt with was lovely, and very helpful.
17 juillet 2026
Réponse de DFS Furniture - Belfast
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We recently visited DFS to look for a…
We recently visited DFS to look for a new sofa, and the service we received was excellent. The gentleman who helped us was incredibly welcoming, friendly, and knowledgeable. He took the time to answer all of our questions without making us feel pressured, and he made the whole experience relaxed and enjoyable. His professionalism and helpful attitude made choosing our sofa much easier. Thank you for such fantastic customer service—we really appreciated it and would happily recommend DFS to others.
24 juillet 2026
Réponse de DFS Furniture - Belfast
Good Morning,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Michael provided excellent customer service
Michael was polite, friendly and extremely knowledgable. Dealt with my order quickly and efficiently.
22 juillet 2026
Réponse de DFS Furniture - Belfast
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Belfast
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Have to say that we were treated…
Have to say that we were treated exceptionally well and given the time to get the correct sofa which suited our needs , The staff member Connor was excellent and great knowledge of the product , Very professional.
21 juillet 2026
Réponse de DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
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