Kerri was fantastic from we stepped foot in the door. Kerri offered her assistance to us straight away and guided us through the process of ordering our sofa along with all the extras to go with it to... Voir plus
L'entreprise a répondu
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Kerri was fantastic from we stepped foot in the door. Kerri offered her assistance to us straight away and guided us through the process of ordering our sofa along with all the extras to go with it to... Voir plus
L'entreprise a répondu
Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... Voir plus
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Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... Voir plus
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Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... Voir plus
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Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

49 Boucher Road, BT12 6HR, Belfast, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de DFS Furniture - Belfast
Robin was very helpful in explaining all options. Great customer service.

Réponse de DFS Furniture - Belfast
Robin was very friendly and helpful definitely recommend.

Réponse de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast
Staff very knowledgeable and helpful. Good range of products .

Réponse de DFS Furniture - Belfast
Went in to purchase a recliner to match a suite we bought instore two years ago. The salesman remembered us and what we had purchased and provided an excellent presentation of what we were looking and getting through a similar type on the shop floor and even provided a cup of coffee. Excellent

Réponse de DFS Furniture - Belfast
Very helpful and informative about the range of sofas. Excellent customer care 🤩

Réponse de DFS Furniture - Belfast
Robin was so helpful and explained everything well to us, very polite and let us take our time

Réponse de DFS Furniture - Belfast
The staff member Eva was lovely and really professional. She took us through everything thoroughly and was not a pushy sales person and pointed out a really good range of chairs, providing good advice.

Réponse de DFS Furniture - Belfast
We weren't ambushed as often happens in stores, we had a chance to look around and then we were approached by a very friendly staff member, Michael. He made everything very clear and easy. I think he could have sold us a sofa even if we didn't already know which one we liked!

Réponse de DFS Furniture - Belfast
Easy to sort out order of sofa, great help from staff member. Robin/Robert

Réponse de DFS Furniture - Belfast
The staff are lovely, and very informative, the girl that saw to us was so nice and pleasant, this is r second purchase from this store. Can't wait now till it arrives.

Réponse de DFS Furniture - Belfast
Staff are very friendly and helpful. Plus such a great range of furniture

Réponse de DFS Furniture - Belfast
Robin was great in store today, very professional, helpful and informative.

Réponse de DFS Furniture - Belfast
Staff members were very helpful in getting us sorted and explaining the options available to us such as delivery, finance options, as well as options for sofa fabrics and feet.

Réponse de DFS Furniture - Belfast
The staff member, Sean, was phenomenal! He was so hilariously funny, incredibly informative and thoroughly helpful. He made the whole process so simple and explained everything perfectly. Amazing customer service!!

Réponse de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast
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