Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... Voir plus
L'entreprise a répondu
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The store was very well presented, with a huge selection of furniture. The staff were welcoming and attentive but not pushy. But, they were there when needed. Dean was very knowledgeable and efficien... Voir plus
L'entreprise a répondu
Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... Voir plus
L'entreprise a répondu
Service was very good, the salesman who served us was very helpful and explained everything perfectly. We could not have wished for anyone better.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Mill Close, Scawby Road, DN20 9JH, Brigg, Royaume-Uni
- 0333 999 9731
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Ordered our new sofa today
Ordered our new sofa today, sales team where very friendly, and not at all pushy, we dealt with Colin who was very knowledgeable and answered all questions that we asked, when sofa arrived 2 cushions where wrong, we contacted the showroom, and was told it was our fault, even though we didn't order this colour, Colin the salesman, was very rude and patronising towards my partner, should have guessed this,as he told us not to forget the review, as he gets a bonus from these, collected the cushions today, walked through door, and another gentleman was complaining, approached the salesman (Colin), to ask why he was rude to my partner turned around and walked into his office, definitely wouldn't order from this salesman AGAIN,
31 mai 2026
Réponse de DFS Furniture - Brigg
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Brigg
Hello Natalie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Brigg
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Brigg
Hello,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Réponse de DFS Furniture - Brigg
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Salesman Dean was not pushy and he…
Salesman Dean was not pushy and he helped us choose the correct sofa bed. The other items we purchased, we knew about, but he was still helpful and attentive to our needs.
Great discount over the bank holiday weekend which helped us save on our bulk items.
Great experience!
25 mai 2026
Réponse de DFS Furniture - Brigg
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Brilliant service from dean very…
Brilliant service from dean very helpful and knowledgeable and even know I was a pain we eventually got there
22 mai 2026
Réponse de DFS Furniture - Brigg
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
The store manager helped us today in…
The store manager helped us today in the purchase of the sofa we've chosen. He was very professional and friendly and helpful. Great service, thank you
22 mai 2026
Réponse de DFS Furniture - Brigg
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
They was really helpful and friendly
They was really helpful and I never felt pressured at anytime, explained everything clear, gave me time to make my decision. I would recommend DFS to my friends and family
22 mai 2026
Réponse de DFS Furniture - Brigg
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated.
Kind regards,
Holly M
DFS Customer Support
She explained everything in full went…
She explained everything in full went through all the options,wasnt pushy gave us chance to discuss it between. Would recomend
20 mai 2026
Réponse de DFS Furniture - Brigg
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
A VERY HELPFUL YOUNG MAN EXPLAINED…
A VERY HELPFUL YOUNG MAN EXPLAINED EVERYTHING FULLY AND WAS VERY KNOWLEDGABLE ABOUT THE PRODUCT
18 mai 2026
Réponse de DFS Furniture - Brigg
Good morning Janet,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Brigg
Good afternoon Gemma,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Was great
Was great, didn’t get pounced on when we walked through the doors, was give time to look around, excellent choice & staff very informative.
16 mai 2026
Réponse de DFS Furniture - Brigg
Good afternoon Janice,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Brigg
Good morning Angela,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
We had time to look at the item I was…
We had time to look at the item I was going to purchase properly. The explanation of how.it works etc and the 'must by law' tell about rights etc. However we also had a lovely chatter!
14 mai 2026
Réponse de DFS Furniture - Brigg
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Brigg
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely relaxing day
After being asked if we needed help we were left to browse in peace when we needed any help when asked we we’re sorted in a very friendly professional manner
12 mai 2026
Réponse de DFS Furniture - Brigg
Good morning Carol,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Wasnt pested as we walked in
Wasnt pested as we walked in , but the sales people answered all my questions as and when I needed I needed them to.
Helpful knowledgable and very pleasant to talk to.
12 mai 2026
Réponse de DFS Furniture - Brigg
Good morning Susan,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Brigg
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great service
Great service , salesman was very informative , great selection of sofas !
10 mai 2026
Réponse de DFS Furniture - Brigg
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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