Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Natalie was super friendly and informative without being pushy in any way with additionals. She explained everything thoroughly and in great time and was very patient and kind towards our 4 year old s... Voir plus
L'entreprise a répondu
The lady who assisted us was amazing, so friendly, approachable and very knowledgeable. The assistant was Julie at Cannock. Made us feel very relaxed, not judge for wanting the sofa on finance.... Voir plus
L'entreprise a répondu
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Watling Street, WS11 1SP, Cannock, Royaume-Uni
- 0333 999 9746
4,9
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Relaxed environment
Relaxed environment, no pressure from staff, really knowledgeable and friendly
6 août 2026
Réponse de DFS Furniture - Cannock
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Cannock
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Helpful from start to finish no…
Helpful from start to finish no pressure everything explained
5 août 2026
Réponse de DFS Furniture - Cannock
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Excellent service. 11/10
Buying a sofa is a big commitment. Julie was very reassuring though, put no pressure on me and was lovely to deal with.
5 août 2026
Réponse de DFS Furniture - Cannock
Hello Paddy,
We are really grateful for your kind words and for sharing your experience in our store with Julie. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Cannock
Hello Louise,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent feedback from the advisor Hakeem
Our experience with Hakeem was excellent with in depth explanation of the product, we are looking forward to receiving our new furniture
5 août 2026
Réponse de DFS Furniture - Cannock
Hello Stuart,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We where aloud to Rome the store freely…
We where aloud to Rome the store freely with outbeing hasseled would recamend
4 août 2026
Réponse de DFS Furniture - Cannock
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Staff were friendly in story and not…
Staff were friendly in story and not over bearing. When we did need help Julie was very willing and helpful and gave some great advice and made the transaction simple and not over complicated.
1 août 2026
Réponse de DFS Furniture - Cannock
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Spot on no pressure 👌👌
2 août 2026
Réponse de DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Cannock
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Very helpful experience
Very helpful and knowledgeable about chair I chose and full details about delivery and everything was just very easy
2 août 2026
Réponse de DFS Furniture - Cannock
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Very patient staff and knowledgeable
Really helpful staff and very patient when I was unsure of what I was wanting. Lots of choice and really grateful for the help and assistance
1 août 2026
Réponse de DFS Furniture - Cannock
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
The fact that this store had all colour…
The fact that this store had all colour options available to see in person
Julie was exceptionally helpful and very friendly. Advised the process from start to finish .
1 août 2026
Réponse de DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Julie.
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Cannock
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great customer service from Tracy
Tracy@cannock store was very knowledgeable and not pushy at all. She was very pleasant. Quickly said hello and left us to browse at our leisure. I would definitely recommend anyone looking to buy at this store to speak to her. Excellent customer care.
22 juillet 2026
Réponse de DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service.
Excellent customer service.
Felt relaxed walking round the store, no pushy sales people but there if we needed them.
Found exactly what we were looking for.
29 juillet 2026
Réponse de DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Réponse de DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful attentive
Very helpful attentive, knowlegable and friendly lady, not rushed and gave us all the information we needed to make an informed choice
29 juillet 2026
Réponse de DFS Furniture - Cannock
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Cannock
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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