We ordered our sofa just after Christmas and the staff at DFS Colchester were so friendly and helpful. Our sofa arrived exactly as planned and, 6 months on, we are so happy with our purchase, it has e... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB
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All the staff were really friendly and helpful the moment we walked into the store especially Singh. We were given plenty of time to look around the store so didn't feel rushed even though it took... Voir plus
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Absolutely Lovely man who dealt with us enjoyed having a look around for future purchases whilst dad picked his armchair that matched the sofas he brought a couple of months ago
L'entreprise a répondu
I've spoken to lots of sales staff and looked in different shops. We decided to buy at your Colchester branch because Chris was fantastic and so was Kevin. Chris was so helpful and as i had to change... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Royaume-Uni
- 0333 999 9763
4,9
Excellent
5 k avis
Demande des avis aux clients
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Singh was brilliant explaining…
Singh was brilliant explaining everything and making the sale quick and painless
15 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Colchester
Hello,
Thank you for your feedback.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service & very honest
Great service & very honest, gave great advice, it was a breeze to purchase our furniture
12 juillet 2026
Réponse de DFS Furniture - Colchester
Hello Graham,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Mags was most helpful and informative.
14 juillet 2026
Réponse de DFS Furniture - Colchester
Hello Debbie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Mabs was excellent
Mabs was excellent, very easy process purchasing our new sofa and made the experience very seamless.
13 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
A wonderful sofa
We ordered our sofa just after Christmas and the staff at DFS Colchester were so friendly and helpful. Our sofa arrived exactly as planned and, 6 months on, we are so happy with our purchase, it has exceeded our expectations.
27 décembre 2025
Réponse de DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Great experience,
Relaxed atmosphere, Very helpful professional staff with good product knowledge
Thank you very much DFS Colchester
10 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent customer service without the pressure
I popped into my local DFS after viewing the website and struggling to decide on the style of sofa I wanted. I was only intending to browse, but ended up finding the perfect sofa & armchair. Chris was extremely helpful throughout the process, answering all of our questions and clearly explaining the available options. He was friendly, knowledgeable, and not at all pushy, which made the experience relaxed and enjoyable. Excellent customer service and a great shopping experience. Highly recommended!
9 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Chris. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Absolutely Lovely man who dealt with us…
Absolutely Lovely man who dealt with us enjoyed having a look around for future purchases whilst dad picked his armchair that matched the sofas he brought a couple of months ago
9 juillet 2026
Réponse de DFS Furniture - Colchester
Hello Lenny,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Kev was amazing
Kev was amazing, put no pressure on to us, was really easy and quick and made the whole process really easy. Helped us choose different options for our sofa and couldn’t be happier
7 juillet 2026
Réponse de DFS Furniture - Colchester
Hello Sophie,
We are really grateful for your kind words and for sharing your experience in our store with Kev. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Chris and Kevin
I've spoken to lots of sales staff and looked in different shops. We decided to buy at your Colchester branch because Chris was fantastic and so was Kevin. Chris was so helpful and as i had to change the sofa etc which he emailed to me I had to speak to Kevin to order in time for the Summer Sale. I hope they both get some commission.
7 juillet 2026
Réponse de DFS Furniture - Colchester
Hello Miss Adams,
We're really grateful you shared this amazing 5* review. We are glad to hear that Chris & Kevin helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Singh listened to my ideas and provided…
Singh listened to my ideas and provided suggestions for the type of sofa unit I was interested in. He was very helpful.
6 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
No pressure and nothing was pushy and…
No pressure and nothing was pushy and professional ,articulated everything, it was a very informative sales presentation by Elaine.
6 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Bought a brilliant recliner chair from…
Bought a brilliant recliner chair from Colchester branch. Brilliant service and excellent delivery. I was kept up to date of when delivery would be. Both delivery guys were excellent.
27 juin 2026
Réponse de DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Just a very simple visit
4 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Brillant!
Great service and help! Didn't feel pressured at all and was super helpful in finding us the best things for the right price for us and our budget :)
4 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Colchester
Hello Glen,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The man who sold us our new sofa was a…
The man who sold us our new sofa was a lovely man who was full of good information and answered all my silly questions
3 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience.
Great experience.
The salesman was very helpful and professional. Very clear on the product and the cost. Could not wish for a better salesman. Looking forward to seeing the sofa we ordered.
3 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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