DFS Furniture - Coventry Avis 

4 233
TrustScore 5 sur 5

4,9

Holyhead Road, Alvis Retail Park, CV5 8BW Coventry, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We visited your Coventry branch and spoke to a young lady called Eleeza ( apologies if this spelling is incorrrect ) she was very good and took my wife and children through the functions of this par... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the moment we entered the Coventry store the customer service was very welcomed. Myself and my partner had been looking at sofas for a couple of weeks and wanted to finalise our choice. We... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Maz was fantastic from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly without ever being pushy. He made the entire process straightforward and str... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Royaume-Uni

  • 0333 999 9756

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(4 233)

95 641 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The perfect sales person

The sales person, Darren was absolutely fabulous and very patient, helped me find the perfect sofa, explained everything in details.

Thank you Darren.

6 avril 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 4 sur 5 étoiles

Great show room and product selection

Great selection of products and excellent show room. Staff were very professional. Pushed the maintenance bundle a bit but overall will be back.

4 avril 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Good afternoon Michael,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Straight forward no hard selling

Straight forward no hard selling

6 avril 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Good afternoon,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Liked it because they leave you until…

Liked it because they leave you until your ready the guy was pleasant and helpful cant wait for it to come

28 mars 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Good selection of sofas to choose from

Good selection of sofas to choose from. Will was very helpful and informative without over bearing or pushy. Great service. Got a good price and left very happy with our selection.

2 avril 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Helpful staff

Staff were very helpful allowing us to find a bed and mattress which would really work for our budget and needs. Staff member was extremely friendly and we enjoyed our time searching for the bed with her advise.

3 avril 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Great professional service

Really pleased with the whole process Steve was super helpful explained everything really impressed thank you

3 avril 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Noté 5 sur 5 étoiles

Such a pleasant shopping experience

Such a pleasant shopping experience today! Very knowledgeable but also had such warm, positive energy. She took the time to explain everything clearly and made choosing my settee and chair feel easy and enjoyable. thank you Aliza.

3 avril 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Great service, excellent options and hopefully a lovely new sofa

The sales woman was very polite and professional. She explained every clearly, listened to what we wanted and arranged everything quickly and easily. She explained the options without pushing us to take out anything extra but she did explain the benefits to the covers available so we felt well informed.

Hopefully the delivery time will be honoured and we will have our new sofa in 2 weeks time.

3 avril 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Salesman clear and concise about…

Salesman clear and concise about suite,guarantee and delivery.
No pressure.

2 avril 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Good morning Richard,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

greeted by Will

We were greeted by Will at Alvis retail DFS.
He was polite, friendly and very informative.
He helped us with our measurements, to ensure corner sofa would fit in our home.

2 avril 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Will.

Kind Regards,

Jordan
DFS Customer Support

Noté 4 sur 5 étoiles

I was happy with my purchase they…

I was happy with my purchase they helped me with the options for sizing so that the sofas will fit into my room

1 avril 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Good morning Miss Adderley,

Thank you for taking the time to give us a rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

"We had an absolutely amazing…

"We had an absolutely amazing experience buying our sofa from DFS. From start to finish, the process was seamless. The gentleman who dealt with us was fantastic—he was incredibly thorough, took the time to explain everything, and made sure we were completely happy with our choice. Highly recommend!"

27 mars 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Good afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer service

Purchased our new sofa today and Will made the experience so easy for us. He was really knowledgeable and great with our 6 year old too. A great range to choose from and lots of flexibility with how we could pay. Much quicker and easier than we expected. Looking forward to receiving the sofa now. Thank you

29 mars 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Will served us today

Will served us today. He was very helpful and kind, taking into account all of our needs. Will defo recommend

29 mars 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Good afternoon Liz,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff

29 mars 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Good afternoon,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

DFS AMAZING

From the minute we walked through the door we felt at ease we were approached by lovely members of staff who welcomed us to the store asked if they could help but as soon as we explained we wanted to just have a look round they left us to it with no pushing with questions or bother and that was exactly what we prefer, after a good look round we caught the attention of Steve asked him a few questions about items we were interested in and he was absolutely amazing new exactly how to answer our questions and concerns he had perfect knowledge and we couldn’t of been happier and we were able to order the chairs we wanted and they are to be delivered within a week which was an extra surprise as our last sofa we ordered from a different store took three months we wish we had shopped with DFS before. If you’re looking for amazing service and products go to DFS in Coventry and ask for Steve. Thank you DFS for having this guy on your team 5* A+ and more.

21 mars 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Good morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Good custom service

Friendly, professional & v helpful staff.
Good choice of fabrics.

27 mars 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

No pushy sales people

No pushy sales people
Very friendly and informative sales assitant

26 mars 2026
Logo de DFS Furniture - Coventry

Réponse de DFS Furniture - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

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