We visited your Coventry branch and spoke to a young lady called Eleeza ( apologies if this spelling is incorrrect ) she was very good and took my wife and children through the functions of this par... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementHolyhead Road, Alvis Retail Park, CV5 8BW Coventry, GB
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Lisez les avis des autres
From the moment we entered the Coventry store the customer service was very welcomed. Myself and my partner had been looking at sofas for a couple of weeks and wanted to finalise our choice. We... Voir plus
L'entreprise a répondu
Maz was fantastic from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly without ever being pushy. He made the entire process straightforward and str... Voir plus
L'entreprise a répondu
I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Royaume-Uni
- 0333 999 9756
4,9
Excellent
4 k avis
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Excellent service and advice from the manager Darren.
As previous customers we were looking to replace 2 items of furniture, a single chair and a small sofa.
After looking at various items we had virtually made our decision but needed clarification on a couple of points and luckily Darren was there to advise us.
He was very helpful and helped us to choose accessories such as pillows and also talked us through all aspects of DFS services.
We made our decision there and then and Darren advised us on delivery dates/ procedures and sorted out finance and our deposit. All in all we are very satisfied with the service we received.
13 juin 2026
Réponse de DFS Furniture - Coventry
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
The store was welcoming and the staff…
The store was welcoming and the staff were friendly and polite. They were no pushy and were very knowledgeable
13 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Helpful & quick maz helped us get…
Helpful & quick maz helped us get sorted really friendly
13 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Coventry
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
I was looking for a comfy sofa that…
I was looking for a comfy sofa that wasn't too low found the perfect one Will was extremely helpful understanding my requirements for a disability and a puppy
12 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff friendly and competent taking…
Staff friendly and competent taking time to answer my questions
11 juin 2026
Avis spontané
Réponse de DFS Furniture - Coventry
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The help and assistance from the staff
9 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Knowledgeable staff member Maz
Knowledgeable staff member Maz
Patient and listened to what we needed
7 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
New sofa day
We were greeted straight away and offered coffee. We were left alone to browse. Once id decided on a sofa she was very informative and was very polite and helpful.
7 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very helpful full they where not pushe…
Very helpful full they where not pushe they take time to talk to you
6 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Will was great in attending to us.
6 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Nice displays helpful staff
6 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Coventry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent experience buying our new…
Excellent experience buying our new 3-piece suite! ⭐⭐⭐⭐⭐
We recently visited DFS to look for a new three-piece suite, and the entire experience was fantastic from start to finish.
The salesman who assisted us was excellent. He was incredibly knowledgeable, patient, and took the time to understand exactly what we were looking for without ever making us feel pressured. It can be overwhelming with so many choices, but his guidance made the whole process smooth and stress-free.
We are absolutely delighted with our choice and highly recommend this branch for their top-tier customer service!
1 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
I was so happy and comfortable for the…
I was so happy and comfortable for the service I received from the staff
30 mai 2026
Réponse de DFS Furniture - Coventry
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Louise was amazing and so helpful
Louise was amazing and so helpful. Ordered my sofa online and process was so quick and easy. Highly recommend
3 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
A massive thank you to Mr.Masum to DFS…
A massive thank you to Mr.Masum at DFS coventry.
I had a few specific requirements regarding dimensions and delivery access, and they handled everything with absolute professionalism.
Excellent service from start to finish."
Thank you Masum for your support.
2 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
friendly and professional salesman…
friendly and professional salesman Steve - good advice and knowledgeable .
2 juin 2026
Réponse de DFS Furniture - Coventry
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vabessa
DFS Customer Support
The sales assistant was very good he…
The sales assistant was very good he explained everything fully and he was very pleasant
2 juin 2026
Réponse de DFS Furniture - Coventry
Hello Philip,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service
Will at the Coventry store was very professional, knowledgeable and friendly.
2 juin 2026
Réponse de DFS Furniture - Coventry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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