Great experience shopping at dfs Croydon. The sales advisor was really helpful and patient. She gave us plenty of space to browse and test out different models. When it came to place the order, everyt... Voir plus
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The sales assistants were attentive and helpful. They were able to answer any questions we had. We appreciated how they took the time to check the order was correct on multiple occasions. This attenti... Voir plus
We had a brilliant experience in dfs Croydon, the team were so professional in selling us our sofa on a very hot bank holiday! Answered all our questions, very knowledgeable, not too pushy, second che... Voir plus
L'entreprise a répondu
Joseph Ukadike was very helpful and answered all of our detailed questioning about fabrics, colours, and cushion firmness. He was very patient even though we kept changing our preferences. He gave us... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Hesterman Way, Valley Park, CR0 4YJ, Croydon, Royaume-Uni
- 0333 999 9773
4,9
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience
Great experience shopping at dfs Croydon. The sales advisor was really helpful and patient. She gave us plenty of space to browse and test out different models. When it came to place the order, everything was explained clearly. Excellent customer service.
30 mai 2026
Positive sales experience at DFS
The sales assistants were attentive and helpful. They were able to answer any questions we had. We appreciated how they took the time to check the order was correct on multiple occasions. This attention to detail is important and hopefully means there will be no hiccups at a later stage. We had our young son with us and the sales assistants were very accommodating of this. The true test will obviously be in the delivery and quality of the furniture but it was an efficient and friendly sale.
30 mai 2026
Very helpful
30 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Anushka at the Croydon store was…
Anushka at the Croydon store was extremely helpful, patient and very pleasant to deal with. Thank you so much Darren & Lucy.
29 mai 2026
Réponse de DFS Furniture - Croydon
Hello Darren,
Thanks for your lovely feedback, we’re glad to hear Anushka met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very polite and courteous and a funny…
Very polite and courteous and a funny guy 10 out of 10
28 mai 2026
Réponse de DFS Furniture - Croydon
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Great staff and service
Joy was very kind and helpful and made it easier for me to find the right sofa. He also offered us free hot drinks, it was a pleasure meeting joy.
18 mai 2026
Réponse de DFS Furniture - Croydon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Te furniture was nice and the…
The furniture was nice and the salesperson was very helpful and very nice
19 mai 2026
Réponse de DFS Furniture - Croydon
Hello Calvin,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Croydon
Hello Amera,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
We had a brilliant experience in dfs…
We had a brilliant experience in dfs Croydon, the team were so professional in selling us our sofa on a very hot bank holiday! Answered all our questions, very knowledgeable, not too pushy, second checked the order. Very happy
24 mai 2026
Réponse de DFS Furniture - Croydon
Hello Ruby,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Customer service
We received excellent customer service from a gentleman called Joy. He was patient and able to deal professionally with all of our questions regarding a new sofa we wanted to purchase.
22 mai 2026
Réponse de DFS Furniture - Croydon
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Great customer service
I was very impressed with hospitality and the information that I received from the kushal he was meticulously with his details about the products that was available in store and information about products care
25 mai 2026
Réponse de DFS Furniture - Croydon
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
It was so lovely the staff took care of…
It was so lovely the staff took care of all my needs and made the process of me furniture shopping very smooth.
25 mai 2026
Réponse de DFS Furniture - Croydon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fantastic salesman
Fantastic salesman , very professional, friendly and knowledgeable. Service was outstanding.
Top customer service
25 mai 2026
Réponse de DFS Furniture - Croydon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Croydon
Hello Grace,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great friendly staff and very helpful…
Great friendly staff and very helpful and knowledgeable
25 mai 2026
Réponse de DFS Furniture - Croydon
Hello Jessica,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
We were served by Joy in Croydon DFS
We were served by Joy in Croydon DFS. Great service and extremely helpful
25 mai 2026
Réponse de DFS Furniture - Croydon
Hello Amy,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent collection
We liked all the sofas on display. There was a good collection of sofas, which gave every buyer an extensive choice to match their budget.
Staff were professional and helpful.
17 mai 2026
Réponse de DFS Furniture - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Croydon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Yeah it was great
Yeah it was great, I'm now down £1100 and have no food to eat because I cannot afford to buy but Yeah it was great
23 mai 2026
Réponse de DFS Furniture - Croydon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The salesman was very informative about…
The salesman was very informative about the product
21 mai 2026
Réponse de DFS Furniture - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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