DFS Furniture - Dundee Avis 

5 968
TrustScore 5 sur 5

4,9

467 Clepington Road, DD3 8RX Dundee, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Voir plus

Noté 5 sur 5 étoiles

Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the custome... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(5 968)

93 905 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ellie was really helpful with giving us…

Ellie was really helpful with giving us information on which material is more resistant to scratches etc. She helped us pick the perfect sofa

2 août 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Ellie.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy. Listened to everything we wanted and didn’t push for an upsell like competitors did.

1 août 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Emily the staff was very professional…

Emily the staff was very professional and patient and too time to discuss all the offers in store. I am very pleased with the service. Highly recommended.

1 août 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Beth was very helpful and knowledgeable…

Beth was very helpful and knowledgeable and made our sofa purchase very graceful. Thank you!

1 août 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Beth.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Fantastic customer service from John

Fantastic customer service from John. He explained everything to us which was great and was very friendly too.

1 août 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Good Morning,

We are really happy that John met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Beth was so helpful and made my…

Beth was so helpful and made my purchase so easy

1 août 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

sean took care of us from start to…

sean took care of us from start to finish and ensured we got what we needed

31 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly expert staff member (Emily)…

Friendly expert staff member (Emily) very nice manner and extremely competent

30 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

settee

Ruth, made us very welcome. She answered every question we had with knowledge and professionalism.
Her service was second to none. We look forward to the delivery of our new furniture.

30 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Buying occasional chairs

Customer service was excellent. Katie was very informative and friendly. Good range of products available to see.

30 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Buying furniture

Staff very friendly and helpful. Service very good in store.

27 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

Popped into DFS Dundee looking for a…

Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting a great deal on a corner recliner and rug

29 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

Great experience buying a sofa

Great experience and amazing customer service from John. Would recommend 10/10.

28 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

We had a very pleasant experience today…

We had a very pleasant experience today in your dundee store, the very well informed young lady helped us choose the perfect sofa for myself and my husband, he has medical needs which can sometimes prove problematic but she put him at ease, she was attentive and curtious which we appreciated.

28 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great Experience

Very helpful and friendly employees and a quick service

28 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly, lovely staff :)

Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the customer service was excellent. Would definitely recommend and will definitely be back! 😊

27 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello Alisa,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Wonderful service from Ellie

Wonderful service from Ellie. She was polite and friendly and gave me all the advice I need and her own personal tip for rotation of cleaning my new sofa. 10 isn't a high enough score. She fabulous in her position.

27 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello Candi,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent
Had great patience with me and was polite, friendly and answered all my questions with ease,

27 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Lovely showroom and lots of choice

Lovely showroom and lots of choice, staff were respectful and not pushy, given time alone to look around and try out sofas without pressure

27 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

All staff were very knowledgeable about…

All staff were very knowledgeable about products and purchase was so easy

26 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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