DFS Furniture - Dundee Avis 

5 990
TrustScore 5 sur 5

4,9

467 Clepington Road, DD3 8RX Dundee, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(5 990)

95 641 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

Excellent, no fuss service

16 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Assistant had good knowledge of the…

Assistant had good knowledge of the product and was clear and conscience regarding options

16 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello Gwen,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Knowledgeable and friendly.

Jackson was a great help today. The sofa we'd seen online wasn't in store for us to try out but he was able to (within seconds) point us to another that was built in a very similar style so we could at least get an idea. Laid back and not pushy but there with everything we needed when we needed it.

15 juillet 2026
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Réponse de DFS Furniture - Dundee

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

A well laid out store with several…

A well laid out store with several afordable options. Staff member was very helpful but not pushy.
We visited the store a few times and on each occasion we received respectful assistance.

14 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Great experience

Great experience, very helpful staff

25 juin 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello Dariusz,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Ellie was amazing

Ellie was amazing. Polite professional and explained everything

14 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

we had excellent service yesterday…

we had excellent service yesterday everything was explained extremely well to us so that we went on to buy a suite and coffee table we also got a nice cup of coffee while we waited for our paper work to be done a big thank you to the staff at d f s

13 juillet 2026
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Réponse de DFS Furniture - Dundee

Hello Kathleen,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Helpful staff assistant supplied…

Helpful staff assistant supplied accurate information detailing sizes and prices, additional options and very thorough.
The service was efficient.
We were offered coffee during the booking process and all questions were answered. Excellent customer service.

13 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly and personable

Jackson was very friendly and personable. He went through multiple sofa options to make sure I was happy with what I was going for. He didn’t rush me, which I was grateful for. Discount would have made the review an 11 😂.

4 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Sean the Sales assistant was so helpful. …

Sean the Sales assistant was very strong on his product knowledge but more than that he listened to what I needed and made sure I was aware of all the different options I could consider to meet my needs. He was very attentive but definitely not pushy. I’d recommend dfs to others. Looking forward to receiving my furniture.

13 juillet 2026
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Réponse de DFS Furniture - Dundee

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy

13 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent customer service from the…

Excellent customer service from the minute we arrived until the minute we left staff name Sean

13 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great sales person

Great sales person. Felt well looked after. Sofa arrived ahead of lead time, delivery men were great. Excellent

31 mai 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful

12 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Great experience

Great experience, Ellie was very knowledgeable and helpful

12 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The service at DFS Dundee was amazing!

The service at DFS Dundee was amazing! We got exactly what we needed. All the staff were so friendly and helpful especially Amy and Ellie who looked after myself and my Mum when we were purchasing our sofas. Great service!

11 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Staff all very friendly

Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel rushed or pressured into anything! Can’t wait to receive our new sofas and will recommend dfs to others!

12 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

From the minute we walked in the door…

From the minute we walked in the door of D.F.S WE FELT WELCOME. There was no pressure from staff. We walked round store at our leisure, staff showed us to the sofa we were looking for and when we were ready, Amy came to our assistance and told us what we needed to know. Amy also gave us time to make a decision and even to visit other stores in the area. Amy was pleasant and polite, laid out all the options of the furniture we were buying. We were delighted with the purchase and can't wait for delivery.
ELLEN was just as pleasant and polite and very helpful when my daughter decided to buy her furniture.
Well done D.F.S.for employing such pleasant staff.
We will be back.

11 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The staff were excellent

The staff were excellent. No pressure to buy. A smooth transaction. Would highly recommend.

11 juillet 2026
Logo de DFS Furniture - Dundee

Réponse de DFS Furniture - Dundee

Hello,

Thank you for sharing your great review with us.

Kind regards
Holly M
DFS Customer Support

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