We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... Voir plus
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Lisez les avis des autres
We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Voir plus
L'entreprise a répondu
My experience in DFS Dundee was very positive one. Amy helped me with my measurements for my new suite etc as I am moving house and have a smaller lounge now. Was very helpful
L'entreprise a répondu
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
467 Clepington Road, DD3 8RX, Dundee, Royaume-Uni
- 0333 999 9823
4,9
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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A very enjoyable experience made so by…
A very enjoyable experience made so by a very nice salesman, who was very knowledgeable and helpful
28 juin 2026
Réponse de DFS Furniture - Dundee
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Jackson was very helpful and attentive…
Jackson was very helpful and attentive throughout
28 juin 2026
Réponse de DFS Furniture - Dundee
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Good Sales
Salesperson was direct, polite and very knowledgeable. He directed me quickly to a suitable sofa for my needs ( I’m disabled)and didn’t try to increase the product price.
21 juin 2026
Réponse de DFS Furniture - Dundee
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
New sofa
I’ve had a sofa from DFS for eight years, and I’m happy with both the product and the service.
28 juin 2026
Réponse de DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Casey the sales rep was very helpful…
Casey the sales rep was very helpful and explained everything to me .
28 juin 2026
Réponse de DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
He was very helpful and he explained…
He was very helpful and he explained everything that we needed to know
24 juin 2026
Réponse de DFS Furniture - Dundee
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Dundee
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
The lady allowed me to take my time to…
The lady allowed me to take my time to sit, recline and relax in every chair I liked and didn't pressure me to make a decision. She just gave me space and time to make my own mind up.
27 juin 2026
Réponse de DFS Furniture - Dundee
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great service
When arriving at this store we weren’t approached by staff as soon as we looked at the first product which I was happy about . We got left alone to have a walk around and not get hassled . Once we finally had a look around then we went to staff for discussion . Sean was great and explained everything we asked .
Decided to go to other stores for look around also but when we went back for what we wanted Sean done everything for us . Great service from Sean and the team .
26 juin 2026
Réponse de DFS Furniture - Dundee
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sean met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Dundee
l was looking at a sofa in the Dundee DFS store and was approached by Shaun who guided me through the furniture I'd previously reviewed online. He was extremely, professional, friendly and informative and I didn't feel pressured any time. Because of the information given it was easy for me to come to a decision to purchase the sofa.of my choice.
26 juin 2026
Réponse de DFS Furniture - Dundee
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Shaun.
Kind Regards,
Jordan
DFS Customer Support
Great service
Great service
The 2 gents were great friendly and easy to deal with no pressure at all.
24 juin 2026
Réponse de DFS Furniture - Dundee
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Jackson was a great help with us in…
Jackson was a great help with us in picking out our new sofas. Really helpful and walked us through the upkeep with the sofas.
25 juin 2026
Réponse de DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service
The staff at the Kingsway Dundee branch were polite and helpful, especially Emily who helped us with our purchase.
25 juin 2026
Réponse de DFS Furniture - Dundee
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emily.
Kind Regards,
Jordan
DFS Customer Support
John was so welcoming and made the…
John was so welcoming and made the purchase of the sofa for my first house easy and exciting! Thanks again!
23 juin 2026
Réponse de DFS Furniture - Dundee
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Helpful friendly staff who made us feel…
Helpful friendly staff who made us feel welcome along with our dog. We were served by Ellie who was very helpful.
22 juin 2026
Réponse de DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
John was so helpful
John was so helpful, he explained all aspects of all the settees we looked at. Made us feel very welcome and comfortable throughout the whole experience. Go John, you deserve a medal with listening to me for so long.
22 juin 2026
Réponse de DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Dundee
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Very relaxed and no pressure from the…
Very relaxed and no pressure from the sales team who were very helpful.
21 juin 2026
Réponse de DFS Furniture - Dundee
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
The gentleman in the store was very…
The gentleman in the store was very friendly and explained everything very well to my mother. Nothing was to much bother..
22 juin 2026
Réponse de DFS Furniture - Dundee
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
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