DFS Furniture - Exeter Avis 

4 224
TrustScore 5 sur 5

4,9

Digby Drive, Rydon Lane Retail Park, EX2 7HX Exeter, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kurt from Exeter DFS was brilliant at helping us purchase our new sofa. He was approachable & could answer all are questions. 10/10 service! Thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

A very good range of furniture and a well laid out store Heather was an excellent sales representative who knew her stock and helped with the options and choices available We would highly recomme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a lovely experience in Exeter DFS today ,was very friendly and helpfully . Helped me choose my new bed and mattress ,we always buy our sofa's from DFS and always had great experience . Thanks to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We entered the store at opening time and each person that walked through the store was greeted professionally. Myself and my son browsed the sofas before taking a seat on one we liked the most. Mar... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Royaume-Uni

  • 0333 999 9816

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(4 224)

93 171 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The lady in DFS in Exeter was so…

The lady in DFS in Exeter was so helpful, her customer service was outstanding. She answered all my questions and made my shopping experience a joy.
The rug was beautiful and looks great in my living room.

27 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good morning Susan,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

A very Happy experience the staff were…

A very Happy experience the staff were very helpful and obliging and a lovely cup of coffee

27 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good morning Tony,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Helping my elderly dissabled parents…

Helping my elderly dissabled parents with the purchase of a sofa bed in Exeter. Then liaisng with me in Bristol to help mitigate any stress for them.

27 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Matt was great

Matt was great. Really informative. He new is products!

26 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very easy

Very easy. Not pushy allowed me to make my mind up with no pressure. Sales assistant very good.

25 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Attentive to us as customers

Attentive to us as customers, showed other options and very helpful

25 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Noté 1 sur 5 étoiles

I thought I had bought a sofa

I thought I had bought a sofa. Needed to check measurements and speak with DFS. Got stuck in chatbot, it closed the conversation. Terrible. Will cancel my order

14 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi Rosie, I am really sorry to hear you are waiting to cancel your funriture order. If you need any assistance please do contact us on 0333 99 99 777 we would be happy to see how we can help assist you further.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Orka natural compact corner sofa

100% customer service & knowledge & very welcoming member of staff dealt with my order & he is a credit to your store 😀 👍 👌

20 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good morning,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Staff very helpful but not over…

Staff very helpful but not over powering. Allowed us time to sit and try sofas.

20 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good morning,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Good

Good experience

13 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good afternoon Lorraine,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service and advice at the…

Excellent service and advice at the store in Exeter. No cheap sales pitching or pushyness. Very helpful and got me to where I needed to be in what I was looking for.

18 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The perfect sofa

We were helped by Matt who was very friendly (and good with our manic 3 year old!) He was the perfect salesman who helped us choose the perfect sofa for our family, and he knows a few good jokes too!

Very happy with the level of service we received, and we are looking forward to having our new sofa delivered!

18 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Staff were very helpful

Staff were very helpful

12 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good morning Ian,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Staff and service were fabulous

Staff and service were fabulous! Helped us straight away and discussed all our options, sizes, styles. Very happy. Look forward to our new sofa arriving!!!!

18 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Helpful and informative no pressure…

Helpful and informative no pressure applied just up front information and knowledge thank you

17 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Buying a sofa made relaxing and simple

Marcus made our experience easy, we told him what we wanted and how we wanted it and he pointed us in the right direction. Then he talked us through the material options and extras to get exactly what we were looking for. We never felt rushed or hassled like a lot of salesman are.
Thank you.

16 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful staff & knowledgeable I…

Very helpful staff & knowledgeable I look forward to receiving my purchase

16 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Very friendly and helpful!

Marcus was very friendly and helpful. We were given the space to walk around on our own, didn't feel pressured into buying anything. Originally we had planned to just look and get an idea of what kind of sofa we would want, but we found the perfect one - as well as a matching footstool and a coffee table! All the staff were great, good service and great products. We are very happy and are looking forward to our new sofa!

16 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Marcus met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The sales lady was very helpful and…

The sales lady was very helpful and knowledgeable,
She couldnt do enogh to help and put herself out to make it right for us

12 avril 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

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