DFS Furniture - Exeter Avis 

4 213
TrustScore 5 sur 5

4,9

Digby Drive, Rydon Lane Retail Park, EX2 7HX Exeter, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a lovely experience in Exeter DFS today ,was very friendly and helpfully . Helped me choose my new bed and mattress ,we always buy our sofa's from DFS and always had great experience . Thanks to... Voir plus

Noté 5 sur 5 étoiles

Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Heather is the assistant manager in the Exeter branch. She was great from start to finish, very knowledgeable about all of the products, quick to find out what we were after and to lead us to the best... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Royaume-Uni

  • 0333 999 9816

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(4 213)

101 641 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just fabulous so friendly I was even…

Just fabulous so friendly I was even aloud to bring my dog in to whom they had treats for

18 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Perfect balance of help when needed and…

Perfect balance of help when needed and leaving us to make our decision. Special thanks to Matt, really friendly, helpful and knowledgeable.

20 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Very friendly and accommodating service

Very friendly and accommodating service

20 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Great experience

Great experience, Jane was lovely and explained everything to me. I'm very pleased with everything about it. Thank you!

20 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Customer service from Sian was great

Customer service from Sian was great, she took time and explained everything.

20 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

We had a great experience at DFS today

We had a great experience at DFS today. Our saleswoman, Jane Cooper, was incredibly knowledgeable and attentive, highlighting all the available options. Despite being on a time limit, all the relevant terms, conditions and guarantees were thoroughly explained. Overall, I would recommend DFS to other customers.

19 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service from Marcus

Excellent service from Marcus, the whole process was effortless

19 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Lovely quality

Very good customer service we bought our sofas and we love them

12 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Nice selection of furniture excellent…

Nice selection of furniture excellent service,

11 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

BEST FURNITURE SHOWROOM Show room looked amazing

Show room looked amazing, looked good and smelt good..Staff are friendly and helpful. We were served by the lovely Kelsey who made us tea and talked us through options available.. Kelsey is most definitely an asset to your company, we appreciate all the help she gave us.

18 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kelsey met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Welcomed but not overpowered by the…

Welcomed but not overpowered by the salesman. Extremely, informative and helpful staff about our purchase.

17 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great service!

The man assisting us was extremely helpful in every aspect. He knew so much about it which answered all of our questions. Smooth process for sure!

14 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

No nonsense

No nonsense, and no pressure
Very friendly

14 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello Nigel,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Very pleased with the experience

Very pleased with the experience. Sofa arrived on time. Good delivery.

10 mars 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Customer service was great

Customer service was great, so helpful and friendly. Loads of information given.

13 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. The salesperson was friendly, professional, and very helpful in helping me choose the right sofa. They answered all my questions and made the whole process easy and stress-free. I’m very happy with my purchase and would highly recommend DFS. Thank you!

13 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

The staff were polite helpful and…

The staff were polite helpful and attentive, and made for a relaxed experience

11 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Very friendly, helpful and approachable

Very friendly, helpful and approachable staff. Asked our requirements and guided to the relevant section in a non-intrusive manner. Jane was very efficient and explained everything in detail.

5 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Exeter DFS

Great customer service by Kelsey

11 juin 2026
Logo de DFS Furniture - Exeter

Réponse de DFS Furniture - Exeter

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

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