Me and my partner are moving home and went in to have a look at the possibility of buying a new sofa and Dinning table. Bob introduced himself as we entered and made us feel very welcomed. Bob h... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementIkea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB
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Excellent service, excellent advice, John explained everything we needed to know regarding our sale, he was most polite & so was the lady who confirmed our order. We would definitely recommend our fa... Voir plus
Our salesperson Rachel was amazing! Great insights into what we wanted. Fantastic recommendations! Product knowledge was outstanding and went the extra mile to make sure we completely happy with our p... Voir plus
L'entreprise a répondu
From the moment we arrived, Nathan answered all our questions and really took the time to understand what we needed. He made us feel totally relaxed, with absolutely no pressure to buy. He let us brow... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Royaume-Uni
- 0333 999 9777
4,9
Excellent
5 k avis
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Everyone was very friendly and Becky…
Everyone was very friendly and Becky was super helpful answering all our questions and helping us to make the right decision for our new sofas.
30 mai 2026
great service
23 mai 2026
Excellent service
Excellent service, excellent advice, John explained everything we needed to know regarding our sale, he was most polite & so was the lady who confirmed our order. We would definitely recommend our family & friends to visit any DFS store. (30/05/2026) DFS Furniture Giltbrook.
30 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Excellent customer service
Me and my partner are moving home and went in to have a look at the possibility of buying a new sofa and Dinning table.
Bob introduced himself as we entered and made us feel very welcomed.
Bob had incredible customer service.
After me and my partner picked out the furniture, Bob explained the whole process with different designs, fabrics and delivery date and cost. Bob made things very clear and made everything stress free. He even went into details about the cleaning and looking after our new furniture.
Would definitely recommend a visit if you're looking for quality furniture and top tier service.
29 mai 2026
Réponse de DFS Furniture - Giltbrook
Hello Nathan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Giltbrook
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Fantastic service from Becky
Fantastic service from Becky. She eas so lovely and extremely helpful assisting us choose the right furniture.
28 mai 2026
Réponse de DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Kelly was very helpful and friendly
Kelly was very helpful and friendly. Couldn't fault the service. Thanks
27 mai 2026
Réponse de DFS Furniture - Giltbrook
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Great experience
The sales assistant was very friendly, knowledgeable and helpful.
Great Service.
27 mai 2026
Réponse de DFS Furniture - Giltbrook
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Giltbrook
Hello Georgia,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great was very helpful
Great was very helpful. Was very thorough with the information. Showed us the options in the fabric I wanted, lots of choices!
25 mai 2026
Réponse de DFS Furniture - Giltbrook
Hello Patrica,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly and helpful team
25 mai 2026
Réponse de DFS Furniture - Giltbrook
Hello Rich,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent service friendly staff very…
Excellent service friendly staff very accommodating and attentive not pushy a good experience thanks to Becky and Charlotte
25 mai 2026
Réponse de DFS Furniture - Giltbrook
Hello Curtis,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Amazing Experience.
Our salesperson Rachel was amazing! Great insights into what we wanted. Fantastic recommendations! Product knowledge was outstanding and went the extra mile to make sure we completely happy with our purchases. Highly recommend this store!
25 mai 2026
Réponse de DFS Furniture - Giltbrook
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Costumer service was great..i loved how…
Costumer service was great..i loved how becky looked into our preferences and helped us choose what we were looking for highly recommended
24 mai 2026
Réponse de DFS Furniture - Giltbrook
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Went to the store a couple of times
Went to the store a couple of times, knew what kind of sofa we wanted . Matt was great he explained what was in store showed us a couple and then left us to look around.
24 mai 2026
Réponse de DFS Furniture - Giltbrook
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Giltbrook
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Purchased a 2 seater sofa today bob was…
Purchased a 2 seater sofa today bob was very efficient pleasant very informative about the sofa and he was very polite we have left very happy with our purchase which is to be delivered in approx 12 weeks I previously thought dfs was very expensive but very reasonable prices overall a great experience and we left very happy
23 mai 2026
Réponse de DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great easy service
Great easy service. Very friendly staff, even the trainee was wonderful when her trainer went for payment machine.
23 mai 2026
Réponse de DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Bob was great.
22 mai 2026
Réponse de DFS Furniture - Giltbrook
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
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