Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
L'entreprise a répondu
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Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
L'entreprise a répondu
We visited the Guildford branch in October and Raiyan was friendly and gave good advice. After visiting numerous other furniture stores including other branches of DFS, based on the product on offer a... Voir plus
Nice relaxed atmosphere, made choosing easier. Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner. We chose a lovely sofa to suit ou... Voir plus
L'entreprise a répondu
I called in to Guildford store to look at a sofa I had seen online. I was met by Joshua, who was extremely knowledgeable and helpful. Nothing was too much trouble, he explained everything really well,... Voir plus
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

8 North Street, GU1 4AF, Guildford, Royaume-Uni
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Réponse de DFS Furniture - Guildford
Sales guy, very helpful and informative, so when we left we felt we had made the right choice.

Réponse de DFS Furniture - Guildford

Réponse de DFS Furniture - Guildford
Joshua Barton was really helpful with guiding me through my choice of sofa. He was polite, knowledgeable but was not overly pushy (as some sales staff can be).

Réponse de DFS Furniture - Guildford

Réponse de DFS Furniture - Guildford
The staff were friendly and polite and not overbearing.

Réponse de DFS Furniture - Guildford
Had to wait for 35 minutes for someone to see me, but once I finally got seen to was absolutely fine and got my order placed.

Réponse de DFS Furniture - Guildford
The staff are really helpful. My wife and I enjoyed the experience of choosing our sofa. Thank you DFS
David was very knowledgeable and very helpful with what we were after to match our current sofa also from DFS
Met by R in the Guildford store who talked us through all the important bits when we placed our order for one sofa. Very helpful and swift with the service. Not many minutes later we were done and our order was placed. Will go there again in the future to place order for remaining bits that we need, no hesitation.
David was excellent. I have just purchased my first ever sofa and very happy to have done so!
David was very helpful, patient and informative. I would highly recommend him. A credit to your company.
Josh was very friendly and welcoming when we arrived.
He was extremely knowledgeable about all of the products in store and the configurations that could be done.
He wasn't pushy at all and allowed us to have a think, even it is took us 2 hours!
We definitely think Josh is a credit to this show room.
Hi my wife and I popped in to your Guildford branch and your service Was 100 percent with out a doubt, many thanks
Matt Hunt
Great table and great customer service at the Guildford branch
Good customer service. Very polite and very friendly.
Delivery waiting time is very long
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