Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
L'entreprise a répondu
We visited the Guildford branch in October and Raiyan was friendly and gave good advice. After visiting numerous other furniture stores including other branches of DFS, based on the product on offer a... Voir plus
Nice relaxed atmosphere, made choosing easier. Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner. We chose a lovely sofa to suit ou... Voir plus
L'entreprise a répondu
I called in to Guildford store to look at a sofa I had seen online. I was met by Joshua, who was extremely knowledgeable and helpful. Nothing was too much trouble, he explained everything really well,... Voir plus
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

8 North Street, GU1 4AF, Guildford, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Megha was very friendly and effective sale person, she was so helpful. Last 3 days I have been visiting various DFS stores to get help to buy sofa and Guildford one the only store that I got help to decide which sofa to get. Thank you!
David was very helpful and friendly. Great service!
Very quick and great service at the Guildford shop. All my questions were answered, looking forward to receiving my sofa
Megha was very helpful in answering our questions when enquiring about a sofa. She was really clear and transparent during the buying process. Excellent customer service and it was a really pleasant experience.
David Vinson, was really helpful. He talked us through everything in great detail. The finance was a bit of a nightmare as they were very slow. But he did his upmost to try get all of the details over to them for me. I am looking forward to receiving my new sofa’s!
We were helped by Joshua when purchasing a 3 piece sofa set. His customer service, knowledge of the product, and genuine friendly nature were outstanding. Not only was he amazingly helpful, but he was great with our two little kids. He made our trip to DFS a great experience.
Friendly quick service and everything explained and sorted out very quickly. Thank you David!
Friendly service from everyone in store, answered questions clearly and gave additional helpful information
Very informative and courteous person who helped us decide what we wanted.
Thank you to Ryan at Guildford for his patience and assistance in getting the right sofa ordered for me.
Really pleased with the service.
Myself and my partner went to DFS Guildford to get our first sofa together. I had had a little look online before going to get an idea. The store was friendly and efficient and I really liked the fact we were left to our own devices until we finally made our choice. We were approached by a lovely lady whose name I unfortunately didn't get, then swiftly passed to the manager who got the basic information on our order. The manager then handed us over to David who dealt with the whole ordering process; he was informative, helpful and made the transaction smooth. Our order was checked over and the finance aspect was simple. All in all, a great experiance and we were in and out in 30 minutes! Would highly recommend if your needing a new sofa.
Josh was brilliant! And lovely. The house keeping lady gave lots of time and advice and was really helpful. Lady I saw before Josh (on the previous Sunday) was also brilliant.
We had specific requirements for our new sofa that made ordering potentially complicated. The staff were knowledgable, friendly and attentive staff. Looking forward to receiving our new sofa.
Josh was amazing talked through all the options very friendly and attentive
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.