Staff were very friendly and helpful but not overbearing, they gave us room to look around without pestering. Jess was incredibly helpful and very friendly and polite. They also had a great range of d... Voir plus
L'entreprise a répondu
Old Shoreham Rd, Goldstone Retail Park, BN3 7PN Hove, GB
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Staff were very friendly and helpful but not overbearing, they gave us room to look around without pestering. Jess was incredibly helpful and very friendly and polite. They also had a great range of d... Voir plus
L'entreprise a répondu
My first big purchasing after getting a flat and everyone I spoke to and talk to were not only help full (sensing it was all over whelming making sure it could get it my flat) but down to earth. They... Voir plus
L'entreprise a répondu
Very relaxed atmosphere in store, we were not pestered by sales staff on arrival and were not followed around the store. The sales lady later introduced herself and showed us which sofas met our req... Voir plus
L'entreprise a répondu
I really do appreciate good customer service and Paul was extremely welcoming and very pleasant to chat with. He gave me a run-down of all the various purchase options and corresponding price points a... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Old Shoreham Rd, Goldstone Retail Park, BN3 7PN, Hove, Royaume-Uni
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Réponse de DFS Furniture - Hove
Staff were very friendly and helpful but not overbearing, they gave us room to look around without pestering. Jess was incredibly helpful and very friendly and polite. They also had a great range of different types of sofas whereas other places I have been the sofas were all very similar.

Réponse de DFS Furniture - Hove
My first big purchasing after getting a flat and everyone I spoke to and talk to were not only help full (sensing it was all over whelming making sure it could get it my flat) but down to earth. They talked me through every detail and even triple checked the process of getting in my flat and coming up with solution. Owen and his supervisor were amazing especially on a very hot bank holiday Monday

Réponse de DFS Furniture - Hove

Réponse de DFS Furniture - Hove
Great service from Jess, she covered every detail and made our purchase very easy ..

Réponse de DFS Furniture - Hove
I spoke with Gabby one weekend and Chris helped me place my order, both of the team were helpful, firstly helping me to find what I wanted and then giving me full support and instruction upon purchase, I really appreciate the time and service both team members gave to me!

Réponse de DFS Furniture - Hove

Réponse de DFS Furniture - Hove
Very helpful staff member showing and explaining different options

Réponse de DFS Furniture - Hove
Great experience at DFS Hove - Bev, the customer executive amazing.

Réponse de DFS Furniture - Hove
Very relaxed atmosphere in store, we were not pestered by sales staff on arrival and were not followed around the store. The sales lady later introduced herself and showed us which sofas met our requirements and explained the types, she left us alone until we had questions about the furniture. She was very understanding when we informed her that we were going to check out other stores nearby.
We returned after checking out 3 other nearby stores and met the same sales lady, we went through the various options with her and she was very understanding when we told her we would go home and measure our room and discuss the options.
We returned a couple of days later and ordered the furniture

Réponse de DFS Furniture - Hove
Top class customer service from the staff. Zero complaints, everything was explained very clearly and we were very well taken care of. Would recommend this place to anyone!

Réponse de DFS Furniture - Hove
I could see the sofa I was going to buy and good sized samples of fabrics.
Chris was great talking me through the process and placing my order.
I felt very confident that my questions were answered well and with consideration for what I needed. Thankyou

Réponse de DFS Furniture - Hove
Huge range & very helpful staff - very pleased with purchase

Réponse de DFS Furniture - Hove
Mark in the Hove store was really helpful. We were really impressed with the service and the protection package that were offered to us

Réponse de DFS Furniture - Hove
Nice atmosphere, Great choice of what we were looking for, knowledgeable friendly staff.

Réponse de DFS Furniture - Hove
Very helpful pleasant young man dealt with me,talked everything through , thank you Paul.

Réponse de DFS Furniture - Hove
I really do appreciate good customer service and Paul was extremely welcoming and very pleasant to chat with. He gave me a run-down of all the various purchase options and corresponding price points and finance options. He explained the process very clearly and a rather lovely accent chair was purchased within about 10 minutes. Thank you very much.

Réponse de DFS Furniture - Hove
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