DFS Furniture - Hove Avis 4 408

TrustScore 5 sur 5

4,9

Old Shoreham Rd, Goldstone Retail Park, BN3 7PN Hove, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Staff were very friendly and helpful but not overbearing, they gave us room to look around without pestering. Jess was incredibly helpful and very friendly and polite. They also had a great range of d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My first big purchasing after getting a flat and everyone I spoke to and talk to were not only help full (sensing it was all over whelming making sure it could get it my flat) but down to earth. They... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very relaxed atmosphere in store, we were not pestered by sales staff on arrival and were not followed around the store. The sales lady later introduced herself and showed us which sofas met our req... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I really do appreciate good customer service and Paul was extremely welcoming and very pleasant to chat with. He gave me a run-down of all the various purchase options and corresponding price points a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Old Shoreham Rd, Goldstone Retail Park, BN3 7PN, Hove, Royaume-Uni

  • 0333 999 9786

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Great customer service

31 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer service

Great customer service - Paul was very helpful.

30 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Staff were very friendly and helpful…

Staff were very friendly and helpful but not overbearing, they gave us room to look around without pestering. Jess was incredibly helpful and very friendly and polite. They also had a great range of different types of sofas whereas other places I have been the sofas were all very similar.

30 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Jess met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

My first big purchasing after getting a…

My first big purchasing after getting a flat and everyone I spoke to and talk to were not only help full (sensing it was all over whelming making sure it could get it my flat) but down to earth. They talked me through every detail and even triple checked the process of getting in my flat and coming up with solution. Owen and his supervisor were amazing especially on a very hot bank holiday Monday

25 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great Sales person who was helpful…

Great Sales person who was helpful without pressure

25 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great service from Jess

Great service from Jess, she covered every detail and made our purchase very easy ..

25 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Hello Webby,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent supportive staff

I spoke with Gabby one weekend and Chris helped me place my order, both of the team were helpful, firstly helping me to find what I wanted and then giving me full support and instruction upon purchase, I really appreciate the time and service both team members gave to me!

24 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Hello Eleana,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Jess was excellent

Jess was excellent. Helpful and knowledgeable. Great service

21 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great experience at DFS Hove

Great experience at DFS Hove - Bev, the customer executive amazing.

23 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very relaxed atmosphere in store

Very relaxed atmosphere in store, we were not pestered by sales staff on arrival and were not followed around the store. The sales lady later introduced herself and showed us which sofas met our requirements and explained the types, she left us alone until we had questions about the furniture. She was very understanding when we informed her that we were going to check out other stores nearby.
We returned after checking out 3 other nearby stores and met the same sales lady, we went through the various options with her and she was very understanding when we told her we would go home and measure our room and discuss the options.
We returned a couple of days later and ordered the furniture

21 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Top class customer service from the…

Top class customer service from the staff. Zero complaints, everything was explained very clearly and we were very well taken care of. Would recommend this place to anyone!

23 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great service

I could see the sofa I was going to buy and good sized samples of fabrics.
Chris was great talking me through the process and placing my order.
I felt very confident that my questions were answered well and with consideration for what I needed. Thankyou

11 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Hello Dorothy,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Huge range & very helpful staff

Huge range & very helpful staff - very pleased with purchase

20 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Mark in the Hove store was really…

Mark in the Hove store was really helpful. We were really impressed with the service and the protection package that were offered to us

14 mai 2026
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Réponse de DFS Furniture - Hove

Good afternoon Charlie,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Nice atmosphere

Nice atmosphere, Great choice of what we were looking for, knowledgeable friendly staff.

12 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Good morning Laurie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful pleasant young man dealt…

Very helpful pleasant young man dealt with me,talked everything through , thank you Paul.

19 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Good Afternoon,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,

Jordan
DFS Central Customer Support

Noté 5 sur 5 étoiles

I really do appreciate good customer…

I really do appreciate good customer service and Paul was extremely welcoming and very pleasant to chat with. He gave me a run-down of all the various purchase options and corresponding price points and finance options. He explained the process very clearly and a rather lovely accent chair was purchased within about 10 minutes. Thank you very much.

19 mai 2026
Logo de DFS Furniture - Hove

Réponse de DFS Furniture - Hove

Good afternoon Andrew,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Paul.

Kind regards,

Lia
DFS Customer Support

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