DFS Furniture - Ipswich Avis 

My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously.

We are buying a house in France (a protracted affair) and choosing furniture to try and tie-in with the completion has proved difficult. However, we have been ably assisted by Tina who we first met those three months ago.

She originally greeted us and has helped us each time we went back so it was great to finally conclude the purchase with her help.

Thorough in all she explained and with a cheery disposition, she was a delight to have helping us.
Nothing was too much trouble and 5 stars is certainly well deserved!

We first started looking for a corner seating unit about three months ago, after we had found a house which we had decided to buy.

We explained to the lovely sales person, Tina, that we were just starting our search and were left to amble round the store. When we found what we had been looking at online, we asked for her help. Tina hadn't been pushy and that was important to us.

Questions were answered in a helpful, constructive manner and despite the fact we had explained we were not able to make a purchase that day, Tina gave us ample time.

We went back into the store twice more, as the house purchase (moving to France), wasn't quite as smooth as we had hoped for and the completion date was difficult to predict. We were greeted each time by Tina and finally we could tell her that we could proceed! She explained in detail, that we could not benefit with some aspects of the things DFS had to offer but we had decided on our choice and proceeded with our purchase.

We could not have had a better experience with Tina and would heartily recommend DFS to anyone who wants a stress-free shopping experience.

A GREAT EXPERIANCE AND GREAT PEOPLE

Richard was a brilliant help to me and my partner when buying our first sofa.

Very friendly, helpful & informative , great customer service

Superb customer service from start to end.

We’ve bought from DFS several times and are always well looked after by Tina, and today also Lisa.
Everything is explained with tips, ideas and a personal touch.

Really great selection of Sofa's, well priced and fantastic customer service. Tina Mitchell was great, thank you.

Accurate tracking of my delivery and friendly and efficient installers

The lady in the shop was very helpful and polite

Very pleasant lady dealt with our purchase, not too pushy, comfortable to engage with

On an initial visit the day before we spoke to an adviser who was super helpful and gave us enough information to be informed but also enough space to not feel cramped.

We discussed different options for the sofa we both liked and the advisor was really helpful, we came back the following day and luckily he was there. He took us through the whole process from start to finish and was super helpful, highly recommend

Julia was very helpful, answered all our questions was very bubbly and kind. Two family members brought sofas with her on the same day, and she genuinely deserves a positive review and recognition. 10/10.

Absolutely brilliant from start to finish, excellent girls in ipswich store, made me feel welcome & not pressured at all express delivery, kept up to date & on time amazing, gents who brought my sofa in were friendly and polite and respectful of my home
Superb

Very helpful explained all clearly and wasn’t pushy just genuinely listened and wanted to help us, didn’t have to wait and process completed quickly and efficiently

We were met by a very friendly person who was able to take us to the products we were looking for, she was very attentive to our needs making our purchase a pleasurable experience.

Sales staff very friendly not pushy and professional, plenty of stock to choose from in a superb set up showroom which is warm and welcoming and very clean,

Nice customer service. Lovely experience

Very satisfied, wasn’t rushed and everything was explained exceptionally well.