I had a really great experience with Reece at DFS when choosing my sofa. From the moment I walked in, he was welcoming, friendly, and genuinely helpful without being pushy. His service was hones... Voir plus
L'entreprise a répondu
Northfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
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I had a really great experience with Reece at DFS when choosing my sofa. From the moment I walked in, he was welcoming, friendly, and genuinely helpful without being pushy. His service was hones... Voir plus
L'entreprise a répondu
Fantastic from start to finish. James was very friendly, approachable & knowledgeable. James knew when to leave us to consider our choices & knew when to be available when we needed his help. We w... Voir plus
L'entreprise a répondu
Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... Voir plus
L'entreprise a répondu
We recently purchased a Lucius corner power sofa and matching console unit from the DFS Kettering store, and the whole experience was very positive. The staff were friendly, knowledgeable and g... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Royaume-Uni
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The experience was really appreciated, well and detaily explained.

Réponse de DFS Furniture - Kettering

Réponse de DFS Furniture - Kettering
Always my first go too
Everyone at Kettering is so helpful and friendly no hassle or pressure sales
Freely give the options available to choose
I don’t think I would shop anywhere else and I have been buying from here for 20 years

Réponse de DFS Furniture - Kettering

Réponse de DFS Furniture - Kettering
They were very helpful on the kind of sofa we required to fit our family, with having a child and a puppy we were worried about wear and tear. Plus I have disabilities so needed something that wouldn't sag over time and something that wasn't low down.

Réponse de DFS Furniture - Kettering

Réponse de DFS Furniture - Kettering
Our advisor Reece made us feel very welcome, had great product knowledge and was very friendly and helpful throughout.

Réponse de DFS Furniture - Kettering

Réponse de DFS Furniture - Kettering
Great customer service and very friendly. Made the whole process easy.

Réponse de DFS Furniture - Kettering
We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a 5 year stsin/wear warranty which we decided to take. Looking forward to sitting on it in our new home. We particularly liked no pressure sales. Thank you.

Réponse de DFS Furniture - Kettering
We had a good experience from entering the Store. It was bright and clean and welcoming.
We browsed around at our own pace and was asked by a sales person if we needed any help, we didnt at the time. When we were ready to ask questions about a certain sofa we were joined by Nigel who was very polite and helpful. He offered us a coffee and we sat and discussed what would be good for us and we chose a colour. We were given lots of options about treatments etc that offered protection as we have animals. All in all a very good experience would recommend DFS.

Réponse de DFS Furniture - Kettering

Réponse de DFS Furniture - Kettering
Lucy was friendly, polite and very knowledgeable, helped making our choosing our sofa enjoyable.

Réponse de DFS Furniture - Kettering

Réponse de DFS Furniture - Kettering
Nigel the staff member who helped me, guided me through all the steps making it easier for me to understand and then purchase the sofa I needed

Réponse de DFS Furniture - Kettering
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