Absolutely fantastic experience at DFS thanks to Dave! He was incredibly helpful from start to finish, explained everything clearly and made the whole process really easy and stress-free. Nothing felt... Voir plus
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Absolutely fantastic experience at DFS thanks to Dave! He was incredibly helpful from start to finish, explained everything clearly and made the whole process really easy and stress-free. Nothing felt... Voir plus
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The gentlemans name was Ronan [I believe ] at the Maidstone store. He was a delight to deal with. Not pushy, very well informed about the products, and completed the procedural aspects of the purchase... Voir plus
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Was a pleasure to use DFS no pressure sales just helpful advice from a lovely man called David we gave him the size of the space to fill the sofa we wanted and he done the rest apart from pay for... Voir plus
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Amazing service, super quick which was what we wanted, luckily the quick delivery sofa was in the colour we liked. Staff were very helpful. Delivery was smooth, friendly, and delivered exactly when t... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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London Road, ME16 0LP, Maidstone, Royaume-Uni
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The gentlemans name was Ronan [I believe ] at the Maidstone store. He was a delight to deal with. Not pushy, very well informed about the products, and completed the procedural aspects of the purchase efficiently. We bought our last sofa from DFS and he represents the level of service as the reason we return to this store.

Réponse de DFS Furniture - Maidstone

Réponse de DFS Furniture - Maidstone

Réponse de DFS Furniture - Maidstone
Steve was really knowledgeable about all the sofas I looked at and liked.

Réponse de DFS Furniture - Maidstone
We had a fantastic experience with James at DFS Maidstone while purchasing our new sofa. As we were visiting from Jersey on holiday, James made the whole process incredibly easy and stress-free. He took the time to talk us through all the shipping and delivery arrangements clearly, answered all our questions, and made sure everything was organised smoothly while we were away.
His customer service was friendly, patient, and professional throughout, and we really appreciated the extra care and attention he gave us. Thank you, James, for making what could have been a complicated process so straightforward we’re really looking forward to receiving our new sofa.

Réponse de DFS Furniture - Maidstone
Very good service from James in store today, he was very helpful and informative and answered all our questions, great service and very straightforward.

Réponse de DFS Furniture - Maidstone
Amazing service, super quick which was what we wanted, luckily the quick delivery sofa was in the colour we liked. Staff were very helpful. Delivery was smooth, friendly, and delivered exactly when they said they would be with us. Quickly assembled.

Réponse de DFS Furniture - Maidstone

Réponse de DFS Furniture - Maidstone
Happy! Very helpful man sorted my order. Very friendly and chatty. Didn't push me for a decision, let me chose and decide at my own pace with no pressure.

Réponse de DFS Furniture - Maidstone
We was not pounced on by staff we were able to look around and approach them if we had any questions

Réponse de DFS Furniture - Maidstone
Great customer service. Danny went out of his way to advise. Good quality sofas at reasonable prices

Réponse de DFS Furniture - Maidstone
Absolutely fantastic experience at DFS thanks to Dave! He was incredibly helpful from start to finish, explained everything clearly and made the whole process really easy and stress-free. Nothing felt too much trouble and he genuinely took the time to help us find the right sofa. The fact he’s a fellow Gooner supporter just made the experience even better ⚽️😂 Top service all round — thanks Dave!

Réponse de DFS Furniture - Maidstone

Réponse de DFS Furniture - Maidstone
Dave was very informative and helped us slot with our purchase

Réponse de DFS Furniture - Maidstone

Réponse de DFS Furniture - Maidstone
Was a pleasure to use DFS no pressure sales just helpful advice from a lovely man called David we gave him the size of the space to fill the sofa we wanted and he done the rest apart from pay for it lol.
Not only did the wife get a new sofa but also managed to sneak a new rug into the mix which David managed to sort a little discount on.

Réponse de DFS Furniture - Maidstone
Rowan the sales guy was friendly helpful and proffessional would definatly recommend cant wait to get my sofa

Réponse de DFS Furniture - Maidstone
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