Kate was very professional and efficient. She explained everything in detail and asked a colleague to check all details prior to booking, as she explained once ordered the details could no longer be c... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Helpful staff, was looked after by Marianna. She was very patient with us and was able to assist with any questions and found the perfect sofa for our living room using the measurements we provided.
L'entreprise a répondu
We had an idea of what we wanted, but Jackie helped us pick the right sofas for us. We didn't feel rushed or pushed into getting something we didn't want or need. She is a genuine lovely lady!
L'entreprise a répondu
Katie was welcoming as soon we entered the store. She was friendly and efficient and gave us sufficient time to browse. She was readily available to answer questions when needed. She was knowledgea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Tamworth Road, DE12 7DU, Measham, Royaume-Uni
- 0333 999 9741
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DFS Furniture - Measham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great help
We had an idea of what we wanted, but Jackie helped us pick the right sofas for us. We didn't feel rushed or pushed into getting something we didn't want or need. She is a genuine lovely lady!
30 mai 2026
Réponse de DFS Furniture - Measham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
Helpful staff
Helpful staff, was looked after by Marianna. She was very patient with us and was able to assist with any questions and found the perfect sofa for our living room using the measurements we provided.
29 mai 2026
Réponse de DFS Furniture - Measham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Marianna.
Kind Regards,
Jordan
DFS Customer Support
Efficient friendly helpful service
20 mai 2026
Réponse de DFS Furniture - Measham
Hello Ryan,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent service
Kate was very professional and efficient. She explained everything in detail and asked a colleague to check all details prior to booking, as she explained once ordered the details could no longer be changed or cancelled. Kate also explained various options which was very helpful as we hadn’t realised that the range had a slightly smaller version which suited our needs better.
25 mai 2026
Réponse de DFS Furniture - Measham
Hello Linda,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were very knowledgeable and…
The staff were very knowledgeable and helpful in making sure we got exactly what we wanted.
25 mai 2026
Réponse de DFS Furniture - Measham
Hello Annette,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Lovely welcome nice staff especially…
Lovely welcome nice staff especially Jackie working on her birthday xx
25 mai 2026
Réponse de DFS Furniture - Measham
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Excited 👏🏻
I went to the store with 3 sofas in mind. Received a warm and friendly welcome, and pointed in the right direction of what I was looking for. All staff are very helpful and give you time and space to look around. The 4 years interest free makes it affordable and a very quick process. Can’t wait to receive my sofa and only 5 weeks to wait
23 mai 2026
Réponse de DFS Furniture - Measham
Hello Sarah,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service, very friendly, helpful & knowledgeable staff
21 mai 2026
Réponse de DFS Furniture - Measham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
We were courtiously guided through our…
We were courtiously guided through our buying experience, from our first entry into the store. All our needs and preferences were taken into account when different models were recommended for consideration, and we had no pressure to buy from the store staff.
20 mai 2026
Réponse de DFS Furniture - Measham
Hello Mr Redfern,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
friendly team in store and really…
friendly team in store and really helped us with good clear advice.
17 mai 2026
Réponse de DFS Furniture - Measham
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Measham
Good morning,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Measham
Good morning Andrew,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Measham
Good afternoon Jennifer,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Measham
Good morning Stuart,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
excellent
We went to Measham not expecting to find the exact sofas we wanted. We did because the lady who steered us in the right direction after telling her our needs.We happily ordered and very satisfied. staff were amazing very helfull.
17 mai 2026
Réponse de DFS Furniture - Measham
Good afternoon Graham,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were very attentive and…
The staff were very attentive and helpful ,taking us through the settee and the materials, functionality and the finances making the whole experience enjoyable and productive
Pete and Dan at the Measham branch were professional, friendly and extremely helpful
16 mai 2026
Réponse de DFS Furniture - Measham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Pete and Dan.
Kind Regards,
Jordan
DFS Customer Support
Thank You
Expensive delivery costs but it came within 5 days. Delivery was easy: ordering was easy. Measham is a lovely place any the woman that helped us was lovely
10 mai 2026
Réponse de DFS Furniture - Measham
Good morning Chris,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Measham
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Katie was our assistant and she was…
Katie was our assistant and she was excellent a really lovely person and very informative about how the sale works financially
16 mai 2026
Réponse de DFS Furniture - Measham
Good afternoon Percival,
Thanks for your lovely feedback, we’re glad to hear Katie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.