Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Voir plus
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Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Voir plus
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Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.
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The service was spot on from Rhianna. She was very informative about several sofas we looked at. She gave us time to look around, discuss what we wanted for our budget and have good advice about the s... Voir plus
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... Voir plus
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Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Broadway, Centre Park, OL2 5HX, Oldham, Royaume-Uni
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Great friendly staff,very knowledgeable and helpful, made time for you nothing was to much trouble, would recommend to everyone

Réponse de DFS Furniture - Oldham
The staff were awesome and welcoming. Felt at ease and not pressured to purchase any of the items. Overall, was a beautiful experience.

Réponse de DFS Furniture - Oldham
No pushy sales people.
We were greeted as soon as we walked through the door but then left to look around for a time. Only after a good 10 minutes had passed did a salesman approach to see if he could help.
We were then left to carry on after saying we were just looking.
Ended up buying 2 x 3 seater sofas and a footstool.
Really good experience all round.

Réponse de DFS Furniture - Oldham

Réponse de DFS Furniture - Oldham
This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hesitate to use them again. There is lots of choice and are competitively priced.

Réponse de DFS Furniture - Oldham
Very helpful not pushing order 2 sofas easily and quickly no messing about

Réponse de DFS Furniture - Oldham
Sales person very helpful, no pressure. He knew his products, explained everything clearly, and precisely realised what we needed, led us through every detail,

Réponse de DFS Furniture - Oldham

Réponse de DFS Furniture - Oldham
When I require a new suite I always go to dfs they are always helpful

Réponse de DFS Furniture - Oldham
Michael Lord was very friendly and professional in his service to us, we got all the information we needed to make purchases.

Réponse de DFS Furniture - Oldham
The Sales Advisor was quick helpful and efficient

Réponse de DFS Furniture - Oldham

Réponse de DFS Furniture - Oldham
Alicia Ahmad made me feel so welcoming and gave me all the information I need about the seatee I wanted. She went through the different prices for finance.

Réponse de DFS Furniture - Oldham
The assistant was Very knowledgeable pleasant and so helpful

Réponse de DFS Furniture - Oldham
Great one to one customer service from dfs member Rahana at the oldham dfs store Elik mill she not only sold us the sofas but the out standing approach and given that one to one detailing me and my mrs were delighted with her customer services and the sofas we brought once again Thank you very much stay blessed 🙌

Réponse de DFS Furniture - Oldham
We were looking for a specific settee which was'nt in the store but was online.
We we helped by a member of staff at the branch who found the settee. Took us through the options and made buying it really easy.

Réponse de DFS Furniture - Oldham
We were met by Alisha Ahmad today who was absolutely lovely throughout. She was welcoming and very helpful, she’s a credit to your company xx

Réponse de DFS Furniture - Oldham
Shop assistant was very helpful showd how things worked. and cost very happy thanks

Réponse de DFS Furniture - Oldham
Made to feel very welcome and the staff was very helpful especially Ian scholes who helped me purchase my new sofa. Great staff and very helpful

Réponse de DFS Furniture - Oldham
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