Great company excellent quality furniture have bought my sofas for last 25yrs from dfs a always great service great price and quality wouldn’t buy from anywhere else
L'entreprise a répondu
Établissement
Changer d'établissementBuywell Shopping Centre, Thorp Arch Trading Estate, LS23 7FE Wetherby, GB
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Lisez les avis des autres
Experience was good got what we came to get everything explained well the person that sorted us out was a girl called Shannon from thornaby 10 put it 10 for her
L'entreprise a répondu
Thank you the dogs look s very compatible and am looking forward yob going out
L'entreprise a répondu
Very helpful and very efficient staff! We happily proceeded with our purchase!
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Buywell Shopping Centre, Thorp Arch Trading Estate, LS23 7FE, Wetherby, Royaume-Uni
- 0333 999 9735
4,4
Excellent
10 avis
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Bought from dfs for 25yrs would not go anywhere else
Great company excellent quality furniture have bought my sofas for last 25yrs from dfs a always great service great price and quality wouldn’t buy from anywhere else
12 mars 2026
Réponse de DFS Furniture - Wetherby
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Nice shopping experience!
Very helpful and very efficient staff! We happily proceeded with our purchase!
29 décembre 2025
Réponse de DFS Furniture - Wetherby
Good morning Denise,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
For our uplifted home
Experience was good got what we came to get everything explained well the person that sorted us out was a girl called Shannon from thornaby 10 put it 10 for her
4 octobre 2023
Réponse de DFS Furniture - Wetherby
Good Morning Dale,
Thank you for leaving us a 5* review. We are really happy that Shannon met your expectations in-store and that you had a lovely experience when placing your order!
Kind Regards,
Sharon W
DFS Central Customer Support
Thank you the dogs look s very…
Thank you the dogs look s very compatible and am looking forward yob going out
16 mai 2023
Réponse de DFS Furniture - Wetherby
Hello Kelley,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Simon T
DFS Central Customer Support
A bit of a long one in afraid
A bit of a long one in afraid. we've bought our furniture from DFS for years, not just us but my parents & my daughter, the only time we have had a no fault delivery is when we bought our mattress last year.
Going back in time my parents bought a set of dining room furniture all matching, one of the side tables arrived damaged but was replaced within around 2 weeks.
14 years ago I bought a leather suite, when it arrived the seating on the soft dropped at one end do when you sat at that end you sank in the seat. DFS took their time getting someone out to looked at it then we waited for an upholsterer who couldn’t find the fault. It was a case of waiting weeks with no sofa while it was taken away & replaced or accept a partial refund, which we ended up doing.
Moving on 5 years later my parents bought a leather suite, when it arrived one of the chairs was the wrong colour, didn’t match the sofa & other chair. Once again DFS said they’d have to take it all away so they could get a matching suite remade. I put my foot down as they were booth elderly & would be left with nothing to sit on. Eventually they agreed to let them keep hold of it while their new suite was made.
10 years ago I moved to a small house where all my living room furniture wouldn’t fit so I ordered a sofa & chair from DFS, when it arrived the chair was scratched so I had to ring them to send someone out. A lovely chap came and repaired it.
About 3 years ago my daughter bought a suite from them, when it arrived the snuggle chair didn’t match the rest of the suite, again they took it away & she had to wait weeks for the chair to be returned.
I’ve just bought a new suite with 2 recliner chairs. The guys delivered it and we checked it, just when we thought it had all gone smoothly they informed us they hadn’t been giving the power cables to actually plug the chairs in. After I rang them twice to chase it up, they rang me back to say it would be at least 3 weeks before we’d get them, so we don’t get full use of what we’ve paid for.
Honestly the furniture has lasted well once all the problems have been sorted but it’s becoming beyond a joke with them. I’m hoping this suite lasts us a good few years as I can’t cope with the stress.
13 février 2023
Avis spontané
Réponse de DFS Furniture - Wetherby
Good Afternoon Julie,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are sorry about the experience you are having and have had with DFS we do understand how disappointing this must be.
We also apologise for the time frame it is taking to rectify this for you. As our furniture is made to order, the parts needed to resolve some concerns have to be ordered directly from our suppliers as we don't stock the parts. Much like our furniture the majority of parts are made to order and can sometimes have similar delivery times to that of the sofas themselves.
Please be assured that as soon as the parts arrive to us, you will be contacted by the service team to resolve this for you.
Kind Regards,
Simon T
DFS Central Customer Support
Réponse de DFS Furniture - Wetherby
Hello Maria,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Simon T
DFS Central Customer Support
I think that the customer is very good…
I think that the customer is very good and I hope when my delivery arrives the DFS delivery are helpfull
29 avril 2021
Ordering was simple
Ordering was simple, especially with the professional gentleman on the end of the phone. ( SHAUN)
He explained everything, he was friendly and very polite.
28 avril 2021
We place our order this evening after…
We place our order this evening after speaking to Bridie via live chat.
Extremely helpful.
Would highly recommend
19 mars 2021
Excellent knowledge and customer…
Excellent knowledge and customer service. Thank you.
30 décembre 2020
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