D.G.Heath Timber Products Avis 11

TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

11 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I use dg heath timber merchants on a…

I use dg heath timber merchants on a regular basis.
Quality products at really good prices and excellent customer services.
Delivery's always on time at my convenience.
I'll always recommend dg heath to any of my customers, friends and family

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not buy using their website !!!

I ordered on the 16/5/25,put my preferred delivery date as 20/5/25,waited in all morning,phoned dg heath at 1:30pm to ask where my order was only to get the reply “I was just about to email you that it will be delivered on the 28/5/25…..they had 4 days(3 minus the Sunday) to let me know instead of me waiting in……terrible company that doesn’t care about it’s customers !!!! Will not buy off them again……it’s no wonder why their star ratings are so low

20 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️HIGHLY RECOMMENDED SERVICE

⭐️⭐️⭐️⭐️⭐️HIGHLY RECOMMENDED SERVICE. Recently purchased decking boards and can honestly say that the service, customer relations, price and quality is second to none. Delivery was on my driveway the following day and appreciate this as it was a rush to get them here for the carpenters. All stops pulled out and with a helpful sales team your guaranteed a helpful service. One of the best and will not disappoint. Worth dropping a call for quotation as I saved a lot of money.

Thank you
Kindest regards
Dale Francis

27 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

It’s not just about supporting local…

It’s not just about supporting local with these guys, it’s the fact that you can walk in and actually talk to a person about what you are looking for! They are always willing to help you find a good solution to all jobs big or small, and when I need materials that I can’t fit in my van, they are happy to deliver🙂
I have even had them deliver my materials early so my builders could get on, I really appreciate the extra mile that the transport manager (Dai Saunders) is willing to go to to keep customers happy, and with a “can do” friendly attitude too, it’s a competitive market out there, but these guys are right up there🙌
A really important part of Pontarddulais, so let’s keep supporting them.

7 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Best Price on Bulk orders. Very good communication

I have used DG Heath a handful of times in the recent few weeks. I Called up to make an enquiry on a bulk timber order and within minutes I had a quote which was by far the cheapest in the south wales area. Communication was easy and kept me up to date with delivery and also adding and removing things from the initial quote. Delivery was also one of the fastest available for the quantity of items. I always receive a phone call when the driver is near which I find is extremely helpful. Whenever I visit the yard to collect items it’s always a fast and friendly process. Definitely the go to timber merchants in the South Wales area.

7 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Service and communication absolutely…

Service and communication absolutely shocking happy to take payment but not deliver the goods when promised and still no clue when it will come. They promised an update and not getting anything, have dealt with them for many years and spent a lot of money with them but recently service has failed terribly.

15 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Decent prices and service

Have used DG Heath for lots of orders always deliver decent quality materials, helpful people and usually the best prices in and around south wales

7 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Knowledge, experience and so helpful

Called in to D G Heath as we are building an extension. Gaving visited other places but the staff there didn't know much about the lvt product they had on display. What a difference at DG Heath!!! The staff were so knowledgeable and let us take samples home and answered our many queries. We returned the next day with more questions and Leoni couldn't have been more patient and helpful. We didn't realise that they also did porcelain tiles...we have spent weeks looking online and ordering (tiny) samples. The staff were AMAZING. Jamie asked what sort of thing we were looking for and Paul tool us into the yard (after kitting us out with hi vis jackets). Paul was unavailable helpful and lugged around different full size tiles in different lighting for us to see. Jamie suggested to take a tile home to try in-situ and meanwhile worked on a fantastic price for us. The whole vibe in the office is extremely inviting and the service was like nothing I've experienced elsewhere. Jamie, you're a star! Thanks also to Rhys & David. You all make a fantastic team

19 juillet 2024
Avis spontané
Noté 2 sur 5 étoiles

Not impressed at all!

Not impressed at all!! Recently spent a considerable amount of money on doors and flooring and was told delivery would be between 10-2. I waited until 4.30 and
still no delivery or phonecall to let me know what was happening, after taking a day of annual leave. On ringing I was told that the delivery should have been at 10am, but nobody had bothered to let me know. I eventually had my delivery at 8pm! if it wasn't for the kindness of the delivery driver I would have had to take another day off. If this is what they call customer care!?? I was going to spend a considerable amount on my back garden with them, but NEVER AGAIN!!

14 avril 2022
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus