Digitalis Direct Avis 543

I ordered a product from Digitalis Direct via Amazon. Unfortunately, the courier lost the item during transit, but Digitalis Direct swiftly sent a replacement for no extra charge. Moreover, Digitalis Direct was quick to respond to my messages, and were friendly and helpful throughout our communications.

Great product and amazing sound quality at this price point. Digitalis themselves were great and very responsive to any questions. Only downside is the courier company who even though instructions were loaded onto the app as I didn’t want £340 worth of audio equipment left on the doorstep, still just left the parcel on the doorstep but this should not reflect on the seller

Excellent. Many thanks for your excellent response and delivery. Thanks to Pete.

Easy to order. Item not in stock straight away but the company kept in touch with me and it was delivered in time as promised. Great piece of kit for our motorhome and a good price. Happy customer.

Superb service, professional and attentive. The staff helped me through the decision process and set up.

I had an issue with my Dali Katch G2 which had suddenly stopped working. Having contacted them their response was immediate with the information I needed in order for me to get the speaker working again. Very impressed with their customer service and happy to give them a much deserved five stars 👍

We ordered an Audi-technica turntable in June. It arrived really quickly. However in December the tone arm stopped making contact with the record. I contact Digitalis directly who have been fantastic. They tried troubleshooting initially which did not resolve the issue. As a result they have just sent out a replacement turntable. No quibbles or trying to avoid this. Julie you have been fantastic. Thank you.

Fantastic, arrived very quickly

Great selection,quick delivery.

Very competitive price and arrived next day as stated.
Would definitely use them again

Very helpful service when I called to check the components I wanted would work well together and great value.

Ordered Friday morning delivered Saturday afternoon! Easy tracking and a one hour time window provided so knew exactly when it was arriving

I needed custom lengths of QED XT25 cable with Airloc terminations, which wasn’t listed as an option on the website. After calling Digitalis, Liam went above and beyond to make it happen. His willingness to help, attention to detail, and genuinely friendly approach were outstanding.

Despite it being almost 3:45pm, he personally ensured my order was made up and dispatched the same day for next-day delivery. That level of dedication is rare.

Absolutely exceptional service from Digitalis.

Really great service - called up to ask a few questions before placing an order and nothing was a problem. Arrived super quick and well packaged

Super Quick Delivery - Good value - Deffo recommend.

I ordered Dali speakers and cable from Digitalis that were despatched promptly, but unfortunately there was a problem with DPD and delivery was delayed. I contacted Digtalis and they made every effort to resolve the problem with DPD whist keeping me informed as to progress. I now have my speakers and am very pleased with them. I wouldn’t hesitate to buy from them again.

I ordered a Steepletone Houston. It arrived quickly but when it was taken out of the box. It was faulty.
I emailed Digitais requesting a return and refund. They answered quickly and a return was organised with no fuss and received my refund the next day.
I would have no hesitation in shopping with Digitalis Direct again. And I would highly recommend them.

Turntable and speakers I ordered from Digitalis were a good price and arrived promptly. Sadly courier threw them over my 6ft gate. Rung Digitalis and they were very good. Agreed that I could return and they would replace. This was all done quickly with the minimum of fuss. Good company to deal with

Arrived really quickly and packaged well havnt used yet

Item I purchased exactly as described by Peter. Easy to set up through Bluetooth. Item arrived exactly as advised. My many thanks to Peter and everyone at Digitalisdirect.