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Discountfilterstore Avis 43

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TrustScore 4.5 sur 5

4,6

Fournisseur de filtres à eau
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Lisez les avis des autres

Noté 4 sur 5 étoiles

Really appreciate the interactive guide on your website that helps me order the right water filter for my fridge. I also appreciate that you offer a couple of filter options. Like that you regularly h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered filters and sent to the wrong address. When I emailed support, they actually called me, changed the address. Then she asked if I knew my heater would use these MERV 14 filters, told me to c... Voir plus

Noté 5 sur 5 étoiles

The filter was delivered on the day it was scheduled and was packaged really well so there was no damage. I ordered a filter from a different company and the packaging was ripped. Later that filter l... Voir plus

Noté 5 sur 5 étoiles

I found the product I wanted on line very easily and while doing so got an offer for a discount if I ordered that day. I placed the order but did not connect the discount offer. I sent a text and t... Voir plus

À propos de l'entreprise

  1. Fournisseur de filtres à eau
  2. Fournisseur de filtres à air
  3. Marché en ligne

Écrit par l'entreprise

Our mission is to provide easy-to-find filter products for water, air purification, pools, spas, and appliances at low prices that everyone can afford. We have hundreds of thousands of loyal customers, including end users, Fortune 500 companies, universities, government agencies, and other institutions. We provide our high-quality products and services to great companies and organizations throughout the U.S. and the world.

Easy Returns

90 Day Return Policy

90 Day Return Policy
Sometimes products just don’t work out, we can help you with your unused products 90 days from the original shipping date. We will gladly refund you the amount of your product purchased, if returned unused within the 90-day window.

Keep all your packaging and any manuals included until you are sure you love your purchase. Please contact us for a Return Authorization (RA) number and shipping label.

If you have a question, send us a photo or video of any incorrect items you receive, and we will do our best to solve the problem.

INSTRUCTIONS:
  1. Use our contact us form and let us know you require a return (a link will open in a new window)
  2. We will respond to your message by sending you a Return Authorization confirmation and a shipping label
  3. Print and attach this label to your order and drop it off at any FedEx location or dropbox
  4. Once your order is received in our warehouse, we will process your refund per our return policies.
  5. We will issue a credit to your original method of payment within 14 days after we receive the return package.
  6. Products that have been returned in used condition without receiving prior approval will not be eligible for refunds.
  7. Returns that weigh over 50 lbs may be subject to a restocking fee of 15%.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

43 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 4 sur 5 étoiles

You seem to have water filter that are…

You seem to have water filter that are backordered a lot.

1 mai 2026
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Réponse de Discountfilterstore

Thank you for your review.
I understand how frustrating it is when a necessary item like a water filter is unavailable. Several factors typically contribute to these backorders:
High Demand: We often see a surge in demand during specific seasons or following health reports regarding local water quality, which can occasionally outpace our current production cycles.
Supply Chain Constraints: Like many industries, we are currently navigating delays in sourcing high-grade filtration materials (such as specific types of activated carbon) and global shipping bottlenecks.
Manufacturing Standards: To ensure the safety and effectiveness of our filters, we maintain strict quality control. If a batch doesn't meet our standards, we won't ship it, which can lead to temporary stock gaps.
If you have any questions or require additional assistance, please reach out.

Noté 5 sur 5 étoiles

This is an amazing company

This is an amazing company! I placed the order last night and by the time I checked my computer today, the items had already shipped.
I have ordered from them many times in the past and they have always been dependable and efficient!

1 mai 2026
Noté 1 sur 5 étoiles

Not delivered yet

22 avril 2026
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Réponse de Discountfilterstore

Thank you for your review.
Please be advised that orders typically deliver within 4–8 business days. Your order is scheduled to arrive within this timeframe.

Noté 1 sur 5 étoiles

I entered my refrigerator model # and…

I entered my refrigerator model # and ordered water filters they recommended. They arrived are were the wrong size. I went to return and they are happy to take them back... They will charge me $12 for a return label and give me an $8 credit. So it will actually cost me $4 more to retun them then to throw them away

7 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Poor service

The filters that were ordered did not fit, not even close as a guaranteed fit. Contacted customer service and the fee to return. The filters are not worth it. Very poor customer service will not order from again.

2 juin 2024
Avis spontané

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