DiscountMags.com Avis 208

I have been ordering from them for years. If you have an issue just contact them and they will fix it.
Highly reliable.

I ordered a renewal of a magazine and this was last May 2025. I should have received the fall issue. Well, it's Spring in 2 days and they have yet to fulfill my order. I will not renew or order any magazines through them again. Buyer beware!!!!!!!

Erin understood my problem with a NewYorker digital subscription only being accessible through Magzter, and was able to cancel the subscription and issue an immediate refund.

She was also knowledgeable enough to assure me that I would not encounter the same problem with my Economist digital subscription.

Lawanda was extremely helpful and patient and answered all my questions. I really appreciated her help.

taking 2 months to get magazine
no live operator
Finally got updated

An update to previous review of discountmags. They made good and reinstated my subscription. Just be sure you are careful when on the website etc to make sure you’re not accidentally canceling something you didn’t mean to

ERIN made my experience exceptional!!!
She was knowledgeable, professional, patient and very kind! She was able to help me renew a High Five gift subscription for a very reasonable price and remove the very confusing auto renewal from my account so that next year I can upgrade my granddaughter to the Highlights magazine.
Discount Mags is very fortunate to have Erin communicating so effectively and kindly to your customers!

Totally separate from their product delivery…the absolute most amazing alternative to live support bot. No lie. Call them right now. It’s kookie good. And satisfied w my subscriptions

DiscountMags gives me great value for subscriptions and (very importantly) sends me notifications when renewals are due. When I recently had trouble with missing issues from on publisher, the folks at Discount Mags did the work to get the issues restored. It was way more than I'd expected - what great service!

Seldom do I find a representative who is as patient and kind as Lawanda has been! We must have been on phone for about hour and half and she was as sweet and patient in helping me complete my order correctly as anyone I have ever worked with…
She is a “real treasure”and your company
Is a better company because of Lawanda! She is truly “The Best”!!!

The problem I had has been solved and I appreciate the way it was handled. Lawanda brought out her A-game and I appreciate her help. I will be happy to order my magazines from Discount Mags in the future. Thanks again Lawanda and Discount Mags!

Discount Magazines is a great way to shop for myself, my family and my friends! They always provide excellent customer service and support! I’ve never been able to beat their prices which saves me a lot of money. Their workers are a knowledgeable,professional and well trained. I know that I can count on you! I’ve got some friends who are so difficult to shop for so now I’m sending them the gift that keeps on giving=magazines! One friend had a friend who always gave her a particular magazine for(I think)49 years! When that one passed away I started buying her the same magazine as her friend gave her. I’ve also bought her other magazines. I saved a lot of money buying for them and for myself too! Thank you for calling me when I didn’t see your email! I’m able to buy more magazines due to a substantial discounts that you provide! Thank you for going above and beyond to help me out and emailing me when I’m needing to continue a subscription! Discount Magazines is a wonderful resource! Thank you so much!

Over a month ago, I ordered a 1-yr subscription to a weekly magazine, The Week.

I'm still waiting for the first delivery.

Lawanda was pleasant, very helpful, patient, and a pleasure to work with. Kudos on this excellent customer service representative.

Customer Service Representative Lwanda was professional, competent and knowledgeable. She solved my issue in less than a minute and was enjoyable to speak with.

Lawanda was very thorough and rapidly helped me resolve my issue with a magazine subscription that had gone undelivered for a year. Thankfully the magazine extended the subscription another year to make up for the year of lost issues. She was very communicative and I never felt like I had to wait very long for a response from her. Thank you for all your help!

Lawanda was excellent! She answered all my questions completely. She was a wealth of information and was so very pleasant and friendly! I loved talking with her!

I renewed my subscription to Consumer Reports on their website. Unfortunately, they started a new subscription instead of renewing my subscription. I attempted to get this corrected through their customer service, but they told me I had to contact the magazine. As a result, I received duplicate magazines for 5 months. When I check their website, it shows I paid for a two year subscription but instead of 2 years, they are only crediting me with one year (April 26 to March 27). They have stopped responding to my emails, and failed to correct their obvious mistakes.

I absolutely love getting paper subscriptions through discountmags! I accidentally cancelled 4 magazines thinking I was cancelling just a free digital issue. The customer service was excellent she was so nice and helpful. She went over what I cancelled so I can reorder again. Your service is great and I was so appreciative your excellent customer support helped me resolve so easily. I have recently purchased many magazines and I will continue to be a loyal customer in the future

After trying in vain to cancel online 5 magazine autorenewals with Discount Magazines, I called customer service and was connected to Latasha. She identified herself and spoke in a cheerful, pleasant voice. She asked my email address and immediately brought-up my account. She cancelled the subscriptions at once, reassured me that my credit card would not be charged, and sent me emails confirming the cancellations. She was very efficient. After my frustration of not being able to cancel the subscriptions online, I was pleasantly surprised how pleasant and polite she was. I am writing this review to recognize an outstanding employee.