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Diss Ironworks Avis 

1 066
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had struggled for some time across the internet to find a replacement letter plate for one built into a wall. Diss Ironworks had just the one. The cheerful helpful service and the readily accessible... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service from Diss Ironworks was excellent. They communicated with me by email making sure my order was correct even refunding one lot of postage. As i had ordered the same thing twice. The courie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A prompt service, fully tracked delivery and an excellent product. The only thing you could improve on is to specifically say that your product is made in England. That'd be the icing on the cake.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really beautiful, solid brass handles. I put them on my wardrobes and they turned an ordinary wardrobe into something bespoke and special. I also like that they are a local small business, and Id rath... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. Cheministe
  3. Magasin d'ameublement d'extérieur
  4. Magasin d'ameublement et de décoration
  5. Magasin de design et de décor intérieur
  6. Magasin de plans de travail

À propos de Diss Ironworks

Écrit par l'entreprise

Range Cookers & Appliances Outdoor Living & BBQ's Log Burners Cookware Ironmongery contact us

About Diss Ironworks

Discover the essence of home and outdoor living at Diss Ironworks. With over 50 years of esteemed heritage, we have become one of the biggest, trusted retail stores in Norfolk. From the heart of your home to the tranquillity of your garden, our diverse range of products, including top-of-the-line range cookers, premium cookware, woodburning stoves, outdoor fires, BBQ’s and ironmongery, all selected to enhance every corner of your living space. Visit us in-store or online to discover how Diss Ironworks can elevate your space.

Range Cookers & Appliances

From the iconic craftsmanship of Aga to the contemporary elegance of Bertazzoni, our range showcases the finest names in kitchen appliances. Discover the enduring quality and timeless style embodied by each brand, whether it's the classic allure of Lachance or the innovative design of Mercury. With offerings from Everhot, Falcon, Fisher & Pakel, Heritage, and Ilve, we ensure every product in our collection surpasses expectations in performance and aesthetics. Explore our range today to find the perfect addition to your kitchen.

Outdoor living & BBQ’s

Indulge in the ultimate outdoor living experience with our range of top-tier brands. From the exceptional performance of Big Green Egg to the accomplished craftsmanship of Gozney, we offer a range of options guaranteed to enhance your outdoor lifestyle. Whether you’re cooking up a delicious meal or unwinding by the fire our collection will transform your space into a haven of relaxation.

Log Burners

Discover the timeless elegance and superior craftsmanship of Charnwood log burners at Diss Ironworks. Charnwood log burners are renowned for their exceptional quality, efficiency, and aesthetic appeal, making them the perfect choice for those seeking both style and performance. Explore our collection today and elevate your space with the distinguished charm of Charnwood.

Cookware

From the durability of Le Creuset to the renowned artistry of Aga Cookshop, and the sleek design of Smeg, our collection offers a range of options to suit every kitchen. Whether you’re a seasoned chef or passionate home cook, our curated selection ensures that every dish is prepared with precision and style. Elevate your dining with the finest cookware brands available at Diss Ironworks.

Ironmongery

Explore our selection of From the Anvil Ironmongery at Diss Ironworks. Renowned for their timeless artistry and durability, From the Anvil offers a range of crafted hardware and accessories to enhance any home. From door furniture to window fittings, each piece is designed with attention to detail. The perfect addition to elevate the aesthetic and functionality of your living spaces with the distinguished charm.

Our Services

Écrit par l'entreprise

We're committed to providing support every step of the way.
Which is why we partner with our suppliers and wider installation teams to offer services such as disconnection, connection and removal on Range Cookers; and installation on Woodburners. (Postcode and product restrictions may apply) Please get in contact with us if you require any further information about how we can suit your needs.

Our Nationwide Shipping

Standard delivery within 3-5 working days

We currently only ship to UK Mainland, Scottish Highlands & Islands, and Isle of Man. This may change in the future. We use APC Express 24 hour for all shipments. Standard UK Mainland delivery typically takes 5–7 working days for in-stock items, with next day delivery available once dispatched. Scottish Highlands, Islands, and Isle of Man: 2–4 working days after dispatch. Please see our website for specialist delivery terms for Range Cookers, Woodburners, Outdoor Cookers and From the Anvil Lighting and Ironmongery as they do not typically fall under the delivery times seen above.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 68 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 066)

270 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very good service

Competitive pricing, very good packaging, prompt delivery by APC.
I didn't need to get in touch with Diss, but everything from the order late on a Friday evening to the delivery went smoothly.

12 janvier 2026
Noté 5 sur 5 étoiles

Staff called to update me of a…

Staff called to update me of a Christmas break back log … apologising and giving a rough estimate of delay …. Great customer service and using a delivery form APC with accurate tracking data … impressed all round … thank you … I will use you again in the future 🙏🏼

9 janvier 2026
Noté 1 sur 5 étoiles
Logo de Diss Ironworks

Réponse de Diss Ironworks

Hi Kerry, I am very sorry to hear you have not received your parcel, I can see my colleague Sally has been emailing you about APC attempting to deliver. I believe it is back out for delivery today? I would be grateful if you would consider amending your review once you have received your parcel, as this review has been left for us at Diss Ironworks and not the delivery company.

Any further issues around delivery please let me know and we will be very happy to help resolve.

Many thanks.

Noté 5 sur 5 étoiles

Best price around

Best price around, hassle free delivery and e-mail queries answered quickly. Product delivered safe and in one piece.

7 janvier 2026
Noté 5 sur 5 étoiles

Everyone at Diss went above and beyond

Everyone here went above and beyond, sending pics and measurements after I'd ordered so I could organise the splashback etc in advance.
The only issue was with the AGA installation team who didn't connect a wire properly causing a melted socket. Once flagged they tried to blame the worktop installer drilling (6 feet away) or the house wiring and threatened to charge to come out. I bought a new cooker socket and paid a proper electrician to redo - now all is well.
In summary, Diss 10/10; AGA... not so much.

21 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I recently purchased an Aga oven…

I recently purchased an Aga oven from Diss Ironworks and could not be happier with the experience. The service was fast and efficient, and I received a genuinely polite and warm welcome in the showroom. There was no pressure at any point, just knowledgeable, friendly advice delivered in a straightforward and helpful way. I would absolutely recommend Diss Ironworks to anyone considering an Aga or similar purchase.

20 décembre 2025
Noté 4 sur 5 étoiles

Clarity

My order was meant to be for oven gloves but your advert didn't make clear the price you quoted was for just one glove. I thought they came in pairs, so I ended up buying another one to make up a pair.
I paid twice as much as I first thought and 2 postages.
(but the gloves were fine).

18 décembre 2025
Noté 5 sur 5 étoiles

Great products and quickly dispatched

Great products and quickly dispatched. I ordered 2 racks for my Aga ready for Christmas, I chose next day delivery thinking I would get them on Monday as I ordered Friday but they arrived the following day. Very pleased with quality and website was easy to use so an altogether great transaction, Thank you!

12 décembre 2025

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