Distinctive Windows and Doors Ltd Avis 

356
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We highly recommend this company - very reliable, punctual and accurate team. Two doors and 5 windows have been installed in two days with the area left clean and few additional repairs done for no ad... Voir plus

Noté 5 sur 5 étoiles

Great company. Kevin @distinctive windows has been very helpful and understanding as we had numerous changes to our plans over many months. Finish job is excellent, fitted quickly once we had finalise... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pleasantly surprised by Kevins no pressure attitude - went on to Have 9 windows plus inner sill replacements and 1 front door fitted by this company. Dean and Zac carried out the installation, g... Voir plus

Noté 5 sur 5 étoiles

Brilliant experience from start to finish. Friendly people with no gimmicks or pushy sales. I had a few unorthodox windows which was no issues for Distinctive windows. Customer service was very respon... Voir plus

À propos de l'entreprise

  1. Installateur de double vitrage
  2. Fournisseur de cadres en aluminium
  3. Fournisseur de portes
  4. Industrie plastique
  5. Fournisseur de fenêtres PVC

Écrit par l'entreprise

With over 30 years experience in the double glazing industry we choose the most up to date products on the market with A+energy rating as standard. We offer a fresh approach compared to our competitors. No hard sell, no sales commissions paid, deal solely with the partners in the company. We offer a free no obligation quote and advise service, and we will beat any genuine like for like quotation.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

356 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(356)

13 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We have our conservatory roof insulated…

We have our conservatory roof insulated and clad by Distinctive Windows and Doors from the initial consultation with Angie and the work being completed I do not hesitate in recommending this company .The work has been carried out and completed to a very high standard and very competitive price .

23 mars 2021
Avis spontané
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Réponse de Distinctive Windows and Doors Ltd

Thank you so much for such a fantastic review, I’m delighted you are happy with our product and service.
Regards
Angie

Noté 5 sur 5 étoiles

Excellent service from initial visit to…

Excellent service from initial visit to fitting of the windows and French Doors. The finished result we could not be more pleased and would recommend without hesitation

22 mars 2021
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review. I am delighted your happy with our service and products and we hope to see you agin in the future.
Regards
Kevin

Noté 5 sur 5 étoiles

really happy with service provide very…

really happy with service provide very nice people who done my conservatory roof ang is the lady that came to see us and you could not meet a nicer person they are honest and reliable and get on with the job thank you so much so happy

20 mars 2021
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write such a nice review. Delighted you are happy with our product and service. Much appreciated
Regards
Angie

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish and the quality of our door is top notch. Highly recommended.

18 mars 2021
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review and also for your recommendation to your neighbour. Much appreciated thank you
Regards
Kevin

Noté 5 sur 5 étoiles

Great service amazing workmanship…

Great service amazing workmanship totally satisfied with our new insulated kitchen roof

15 mars 2021
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review I’m delighted you are happy with the product and service.
Regards
Angie

Noté 5 sur 5 étoiles

I would highly recommend distinctive…

I would highly recommend distinctive windows and doors ltd they were good value for money and did an excellent job customer service was first class

13 mars 2021
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review I’m delighted you are happy with the product and service. Regards
Angie

Noté 5 sur 5 étoiles

5 star company

If your looking to transform you conservatory then look no further that this company. From having the lovely Angie round to quote and advise on how to make the best of an old conservatory to the person experience of a family run business, these guys do it all. Easy to contact the company and a no pressure approach made the whole experience brilliant. We have had a unloved spaced turned back onto a functional room. By simply insulating the roof of our conservatory. Very pleased with then result and would definitely recommend to anyone thinking of doing the same. Thanks again Angie for making the stress off renovating seem a little easier.

8 mars 2021
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review. I am delighted you are happy with your install. I hope you enjoy your new usable room throughout the summer.
Regards
Angela

Noté 5 sur 5 étoiles

First class service from start to finish

First class service from start to finish.
Installation team arrived on time and completed the work the same day.
Very pleased with the end result.
Angie was very easy to deal with and organised everything to our complete satisfaction.
Thankyou.

3 mars 2021
Avis spontané
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review. I am delighted you are happy with your install. I hope you enjoy your new usable room throughout the summer. Regards Angela

Noté 5 sur 5 étoiles

Can’t recommend enough!!

Can’t recommend enough!! I’ve had my conservatory for 15 years , and really wanted to give it a fresh new look, I called this company and Angie came straight out, gave me a fantastic quote, the workmen were here at 9am prompt, took them one day to install my new roof, I wish I had done this years ago!! No more noise, it’s warmer!! Nice quick and great service!! Angie even came out to inspect on the day while the work was being done, shows how much care goes into there customers and work.

24 février 2021
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write such a wonderful review. I am delighted you are happy with your install. I hope you enjoy your new usable room throughout the summer. Regards Angela

Noté 5 sur 5 étoiles

Insulated roof installed last week

Insulated roof installed last week, best decision ever made choosing this company, job completed on time , crew brilliant, very happy with the end job. Can’t believe how much warmer the conservatory is , price point excellent .

21 février 2021
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review. I am delighted your happy with the final outcome, enjoy the summer.
Regards
Kevin

Noté 5 sur 5 étoiles

I had my windows and doors 3 years ago

I had my windows and doors 3 years ago. And now had our new insulated conservatory roof insulation. And what a difference it has made. No longer cold and can’t wait for summer woth it being so much cooler. Same brilliant service as when they did my windows, highly recommend.

18 février 2021
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review and returning to us for more work. I hope you enjoy your new cooler conservatory throughout the long awaited summer.
Regards
Angela

Noté 5 sur 5 étoiles

Very happy with my 7 new windows

Very happy with my 7 new windows, fitted on 14th January, by Jason Luke and Dave, very professional and no mess,

30 janvier 2021
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review. I am pleased you were happy with our service and the team that came to install. Hope to see you again in the future.
Regards
Kevin

Noté 5 sur 5 étoiles

Complete install

We had all our windows and three new composite doors installed, front, back and interior porch. I enquired online and Kevin was there the next day. Kevin was very helpful and not at all pushing us in to a decision like some other window companies. He has also been very helpful throughout the process and come to check as the work has been completed.

Couldn’t recommend highly enough.

11 janvier 2021
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to leave a review. I am delighted you and your wife are happy with the products and service. Thank you for the recommendations it’s much appreciated.
Regards
Kevin

Noté 5 sur 5 étoiles

New door - excellent service from start to finish

We purchased a new composite front door. The sales service was very efficient, Kevin is very informed about their product range. Product and installation were both to a very high standard. Installers were very personable and were very tidy too. They gave some sound advice on one of our old existing windows which had become faulty over time (not supplied by Distinctive I add), new hinges required. They even offered to supply & fit the new hinges free of charge! Awesome customer service.

Certass building certificate arrived by email the week after installation.

I would highly recommend Distinctive Windows & Doors without hesitation.

Thank you Kevin and team.

7 janvier 2021
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Réponse de Distinctive Windows and Doors Ltd

Hi Chris
Thank you for taking the time to write a review. I am delighted you are happy with our service and product. Apologies for the delay due to lead times from supply at the moment. Will pop back and sort them hinges for you over the next week or two.
Regards
Kevin

Noté 5 sur 5 étoiles

Superb Service!

Kevin came to our rescue after we had been let down by another company. He came and gave us a very competitive price for a large amount of work and subsequently proved extremely helpful regarding refinements of design and colour. At this point, everything swiftly fell into place. The Surveyor did his job brilliantly and it wasn’t too long before we were given an installation date. All materials were delivered a couple of days prior to this....the delivery man proving to be exceptionally careful and helpful. The fitters, Dave, Luke and Jay turned up good and early on installation day. They were absolutely fantastic......good humoured, so conscientious and exhibited such good skills. They took all the rubbish away, leaving our place neat and tidy.
All in all, the whole process was so slick and wonderfully masterminded by Kevin. You won’t get a better firm than Distinctive Windows and Doors Ltd.

4 décembre 2020
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Réponse de Distinctive Windows and Doors Ltd

Many thanks for leaving such a fantastic review. I am delighted you are happy with the whole process. I have passed your feedback onto the lads and we look forward to seeing you next year for the other work.
Regards
Kevin

Noté 5 sur 5 étoiles

Great company totally happy

Great company, Kevin came and gave a detailed no nonsense quotation, which was cheaper than the three other companies we contacted, without having to go through the I’ll ask my manager and try to get a lower price!!!!
The fitters turned up and did a fantastic job. Clearing up after themselves.
The finish is Excellent. All in all we are very happy and impressed. Hamish.

25 novembre 2020
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review. I am delighted you and your wife are happy with the installation. It does look excellent and I’m glad we took the time to get the glass designs just right.
Regards
Kevin

Noté 5 sur 5 étoiles

Excellent installation.

Excellent installation by careful installers. Very satisfied. Would recommend this company.

23 novembre 2020
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review. I am delighted you are happy with our products and service. Hope to see you again.
Regards
Kevin

Noté 5 sur 5 étoiles

Excellent service.

Excellent service provided by Distictive windows from the initial meeting. The owner of the business Kevin provided a very competitive quotation and made the ordering of the windows very simple. I was so impressed with the service I completed a further order of 2 composite doors. The windows were installed and the finish is brilliant! Don’t look elsewhere, can’t recommend enough.

23 novembre 2020
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review and your very nice comments. I am delighted your happy with the work we have done for you so far and we look forward to seeing you again soon with your new doors.
Regards
Kevin

Noté 2 sur 5 étoiles

Distinctive by name only

Received a competitive quote by the owner. Paid deposit upfront,which was unusual. Had to chase for a fitting date. Date of fitting cancelled last minute. Alternative arranged. Window fitters were lovely and very tidy. Problem with window sticking took over a month to be resolved. Asked for receipt of payment, totally ignored. Not FENSA registered. Not happy overall as I had emphasied the importance of noise reduction. Very little noise reduction despite paying extra, as advised, for accoustic glass. I wanted to support a small company. My advice - pay a hundred pounds extra and get better service and better quality from a bigger company.

Reply states a reason for delay of fitting, different from the reason given at the time, namely that the fitter had an "accident " and with hours notice. You stated that Covid had had little impact on your business You talked me into acoustic over triple glazing. You ignore emails asking for a payment receipt. My advice to future buyers -pay extra and get back up from a big company. Rock doors are guaranteed, so I didn't get a free replacement. I got a faulty door replaced as was my rights under guarantee. No certificate received from certass to date either

21 novembre 2020
Avis spontané
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Réponse de Distinctive Windows and Doors Ltd

Thanks for the review. Sorry to hear you are disappointed but I would like to clarify a few things. We are not fensa registered we are certass registered which is you building regs certificate., we do not state we are fensa. You stated you had an issue with noise as you live near a busy main road. I recommended acoustic glass which another supplier also recommended you. Unfortunately they do not make silent glass you can reduce noise with acoustic glass and it is the best around to do this and will reduce decibel noise more than triple glazing. Due to the stress on every industry due to the pandemic service levels are not necessarily as good before COVID, for this I apologise. The first date was rearranged due to supply issues which the whole industry is still suffering. For example pre COVID composite door lead time 10 days, current lead times today 7 weeks. Due to supply and demand we have to prioritise the urgency of the call outs and unfortunately this may take longer than before. I know our service levels are much better than our major competitors and reading reviews on their sites some calls are taking longer than 12 weeks. It’s a shame you believe paying more money with a competitor you would have got a greater noise reduction and a better level of service. The product we use is a superior product compared to 2 National companies (fact) I also did advise you what was wrong with your very expensive Rock door that you paid a premium for, this enabled you to get a free replacement.
I will look into why you have not received your certass certificate on Monday. They are sent out by email by certass and can end up in junk/spam so search certass and you may find it’s there.
Regards
Kevin

Noté 5 sur 5 étoiles

Very happy with distinctive windows

Very happy with distinctive windows. We had new door, windows, facias and guttering. Great price. Salesman was helpful and informative. The installation guys were efficient and very tidy and did an excellent job. Tried to install in a day but the weather was against them!! So finished the job a few days later. Unfortunately one of the sealed units of glass was damaged but it wasnt an issue because theyve ordered another one and hopefully will arrive soon. Definately worth 5 stars. Thankyou Distinctive Windows.

13 novembre 2020
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Réponse de Distinctive Windows and Doors Ltd

Thank you for taking the time to write a review. I’m delighted you are happy with the service and products, the front of the house looks great! New glass due in Tuesday next week.
Regards
Kevin

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