Dotstay Avis 

Great service, their team quickly found me an apartment
Thanks

My mother and I were really impressed by the Angel Tour service from Dotstay. Our Angel showed us a lot of options of single rooms and they mostly fitted all of my desired criteria for the room. Adding to that, our Angel was very kind and thanks to her we felt very comfortable in the city. Before and after the Angel Tour the communication was very clear and fast. We would recommend it to everyone interested!

Very professional approach of our Angel, by respecting customers needs. 5 stars, good job Dotstay team

Dotstay ha aiutato mia figlia a trovare casa a Firenze.
Mia figlia ha visto 5 case in 3 giorni e ha potuto scegliere quella che a lei più piaceva.
L'Angel è stato davvero molto bravo e gentile, ha spiegato bene ogni fase.
Consigliato.

ho prenotato un tour tre giorni con Giuditta il martedì, il venerdì avevo fatto il tour e trovato casa. lunedì 15 dicembre entrerò nella nuova casa.
veloci professionali e comunque sempre gentili.
grazie x il servizio
Luca

Una gestione dell'utente a dir poco VERGOGNOSA, i soliti sciacalli che si approfittano di persone che hanno bisogno una casa, i guasti in casa li dovevo pagare e riparare tutti io. Scappate se vedete dotsay tra le agenzie che cercano di affitare/vendere una casa, diffidate in tutti i modi, vi assicuro che è meglio vivere per strada piuttosto che essere lasciare i vostri soldi ostaggi di questi sciacalli. Ho versato una caparra di 2070 euro e me ne sono ritornati soltanto, presentandomi soltatanto un documento di conguaglio, senza spiegare NESSUNA delle spese inserite all'interno del conguaglio. Vi ripeto SCAPPATE FUGGITE DIFFIDATE, meritano soltanto ed esclusivamente di fallire. Si è rotta la lavatrice a causa dell'usura (una cucina veramente vecchia) e siamo stati noi inquilini a pagarla, ho vissuto un anno e mezzo con la muffa nel bagno quando loro si rifiutavano categoricamente di sistemare la situazione, dicendo che sarebbe arrivato il tecnico che non si è mai presentato.

I booked an online Angel Tour with Marco in Milan because I needed a place for me and my two friends and colleagues.
He was very helpful, he made us understood what were the best areas of the city and helped us negotiate the best deal.
Looking forward to moving into my new place :-)
Thanks Marco! Olga

I booked the 3-day tour with Federica and found the perfect apartment on the second day. All the apartments I saw met all the criteria that were important to me and Federica explained all details of the areas and apartments thoroughly. This experience made finding an apartment easy, especially as someone who has just moved to Milan and that has never rented an apartment before.

I had a very disappointing experience with Dotstay and would not recommend their services.

First of all, the contract is extremely one-sided and abusive. Hidden costs appear at the end of the stay, like cleaning fees that were never mentioned in advance, even though I paid agency fees that should have covered such services.

When we had issues during our tenancy, Dotstay was unresponsive and unhelpful. The washing machine had a clear defect, but instead of taking responsibility, we were forced to pay for the repair ourselves. To make matters worse, the air conditioning in the apartment never worked properly, and nothing was done about it despite our complaints.

Overall, Dotstay prioritizes profit over tenant well-being and transparency. I would advise anyone considering using them to read the fine print very carefully and to be prepared for extra costs and little to no support if anything goes wrong.

Overall great experience. We booked a day-long tour and roamed around Milan with two amazing ladies from Dotstay’s team. All the apartments met almost all of the criteria and the trip ended with successfully finding a rental apartment.

I had an excellent experience with Dotstay while searching for accommodation in Milan. Ms. Federica was incredibly helpful, patient, and professional throughout the entire process. She took the time to understand my needs, guided me through every step, and ensured I found the perfect place. Her dedication and support made what could have been a stressful process feel seamless and enjoyable. I highly recommend Dotstay, especially Ms. Federica, to anyone looking for a smooth and hassle-free house-hunting experience in Milan.

I had a great experience with my Angel Federica, who was very thoughtful and thorough with showing me all my options and especially, it was great that she took the time to help me think through my renting plan and current situation. That was a very appreciated highlight and something she didn't have to do. Now I have a beautiful apartment, perfect for my needs!

Ho avuto un'ottima esperienza con Federica il nostro angel, che ci ha seguito nella ricerca di un appartamento a Milano come studentesse fuori sede.
Fin dal primo momento si è mostrata estremamente disponibile, professionale e attenta alle nostre esigenze. Ci ha proposto diverse soluzioni in zone ben collegate con l'università, spiegandoci con chiarezza vantaggi e svantaggi di ciascun appartamento. Durante le visite è sempre gentile e trasparente, senza mai forzare decisioni o nascondere aspetti importanti degli immobili.

This experience has been truly helpful. The angels know everything there is to know about italiano renting and answered any questions my family and I had. Federica, my Angel, did just that, and I highly recommend her service.

After checking out 8 places through the 7-day and 3-day plans, I finally found an apartment I’m really happy with.
This was all thanks to Federica’s dedicated support. She never rushed me to make a decision during the tours, which helped me stay calm and focused. Since she is a true Milanese, she knows a lot about many different areas and gave me helpful advice on safety and nearby shops. I’m really grateful for everything.

I’m also thinking of using a cleaning service through Dotstay after moving in. Overall, I’m really satisfied with Dotstay in terms of the support and the chance to visit places in person.
*I gave one less star because I couldn't specify the viewing times during the 3-day plan, and that wasn’t clear on the site.

Federica is very helpful and assist with any questions or concerns. Her positive attitude and dedication make her a pleasure to work with

Moving can be super stressful, but Federica made the process much more manageable! I was able to find a place on my 4th tour. Make sure to have all your documents ready, thoroughly research areas that you want to live in, read all documents carefully, and you should be fine! I was quite dissatisfied with the bureaucratic details like the signing of documents and correspondence with the real estate agents. Aside from that, my agent herself was really helpful and made things a breeze.

I'd recommend using this platform if you just moved to Italy, can't speak Italian, and/or are not familiar with all the rental procedures.

I ragazzi di Dotstay mi hanno aiutato davvero tanto nel trovare una casa per me per i miei prossimi due anni a Milano: mi hanno aiutato a trovare i quartieri migliori e più comodi secondo le mie esigenze. Servizio utile per trovare la casa giusta senza perdere troppo tempo!

I had an exceptional experience in the check out process with Federica. Everything went smoothly and it lasted exactly the time I was told.