Outstanding service
Outstanding service provided by very knowledgeable and helpful staff. Would highly recommend. Rare to get a company as good nowadays.
18 juin 2026
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
At Double Glazing Parts & Spares, we specialise in supplying quality replacement parts and accessories for uPVC windows and doors across the UK and beyond. With years of experience in the double glazing industry, we’ve built a reputation for offering reliable, affordable, and hard-to-find components, from window keys and handles to locks, hinges, letterboxes, and more. Our mission is simple: to help homeowners, tradespeople, and businesses find the parts they need to maintain, repair, or upgrade their existing windows and doors without the cost of full replacements. Whether you're fixing a broken window mechanism or updating your door furniture, our team is here to make the process easy and stress-free. Based in Ayrshire, we offer fast UK-wide delivery and can also ship internationally. For local customers, we’re proud to provide a personal touch. Every order is packed with care, and our team is always available to answer questions or provide guidance before and after purchase. We’re passionate about customer service, product knowledge, and offering great value. At Double Glazing Parts & Spares, we’re more than just a parts supplier, we’re your go-to partner for keeping windows and doors working their best.
Coordonnées de contact
Unit 1-2 Ladykirk Business Park, 9 Skye Road, KA9 2TA, Prestwick, Royaume-Uni
- 01292 280111
- assist@dgpsuk.co.uk
- www.double-glazing-parts-spares.co.uk
4,1
Bien
5 avis
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Excellent service.
Excellent service after having no luck with companies locally. Very quick to reply to my enquiry and guided me to the part that I required after seeing photo to confirm would fit. Easy payment and fast delivery. Item as expected fitted straight in with no hassle saving me probably quite alot of money. A pleasure doing business with them. Would definitely recommend.
19 août 2025
Avis spontané
Needed a New Door Lock for my French…
Needed a New Door Lock for my French Doors as my old one was loose and broke and needed replaced. Wasn't sure kn size and how many Different variants there was on Door locks. Phoned up and was talked thru all the options and if I could send a picture and measurement of the keyhole etc. For which as one of the owners stayed not that far away from me popped by and checked and Even came with a few and Sorted and Paid for at an Excellent Price and Service I would Highly Recommend them and will use them again. One Happy Customer
6 juin 2025
Avis spontané
Réponse de Double Glazing Parts & Spares
Hi Mark, thanks for your custom and the review, I'm glad we could help. If you have any other enquiries, just let us know. Whether you're local, national, or overseas, we're always here to help however we can. All the best, DGPS
Excellent service.
Excellent service.
I had 3 window gearbox lock fail within a month on some 10 year old windows. I correspnded with DGS by email sending pictures off the lock style and was advised of the correct replacement parts. I ordered 1 off with new replacmen handles as well, to try it for fitting on the Friday, and received it on the following Monday, and it fitted perfectly. Ordered the other 2 the next Friday and received them on the Tuesday. My thanks to their team for helping me through the maze of selection of locks and handles .
1 août 2024
Avis spontané
Réponse de Double Glazing Parts & Spares
Thanks Clive, your review is must appreciated, all the best, DGPS
Nobody in to answer phone.
Ordered a simple 900mm cill, to be delivered 2nd class post.
4 days later, no delivery, even worse, noone answers the phone.
A call to the parent company, Eurotrade, identifies the person responsible "is not in today". A company that doesn't understand the imperatives of the 21st century.
My project is delayed for one simple part, so not a company to do business with in my opinion.
9 janvier 2020
Avis spontané
Réponse de Double Glazing Parts & Spares
Hi, we are sorry your order fell short of your expectations. Due to suppliers and couriers being slower in these trying times we can only apologise that your order didn't get there when you required it. We are running an email only service to allow our office staff to work from home due to family commitments. Please also note that although DGPS is run within the Eurotrade building we are separate businesses. We strive to do the best for all our customers and have taken your comments on board and wish you all the best with your project, Kind Regards, DGPS
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