Good experience 👍🏻👍🏻👍🏻
30 mars 2026
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À propos de l'entreprise
Écrit par l'entreprise
Dream Fly Tourism LLC is a global travel and tourism company offering tours and attraction tickets worldwide. From iconic landmarks to thrilling adventures, we provide seamless booking experiences for individuals, families, and groups. Whether you're exploring the wonders of Dubai or discovering destinations across the globe, Dream Fly Tourism LLC ensures memorable journeys at the best prices.
Coordonnées de contact
Office:44, 12th Floor, Twin Tower, Deira Dubai, 46777, Dubai, Emirats Arabes Unis
- +971505476000
- info@dreamflytours.com
- www.dreamflytours.com
3,1
Moyen
16 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing service from start to finish
Amazing service from start to finish. The staff were professional and knowledgeable!
12 mars 2026
Avis spontané
Réponse : Dream Fly Tourism LLC
Thank you for your feedback! We’re glad you had an amazing experience and appreciated our professional and knowledgeable staff.
I didn’t like the fact that…
I didn’t like the fact that communication was very weak and nobody kept me informed. I had to constantly call the office and send emails to attempt to get a response knowing that your client is in a new country and is unfamiliar with everything. However once the driver had made contact the service from you was exceptional - the drive to the marina as well as the cruise arranged and finally the drive back to the marina. 5 stars for that - I do however belive that you guys need to improve communications with clients that have booked reassuring them that all is on track
8 février 2026
Réponse : Dream Fly Tourism LLC
Thank you for your detailed feedback. We sincerely apologize for the communication issues you experienced and appreciate you bringing this to our attention. We’re glad to hear that the driver and the actual service met your expectations, and we’ll work on improving our communication to ensure all clients feel informed and reassured throughout their journey. Your feedback is very valuable to us.
It was a great experience as everything…
It was a great experience as everything was very well organised. Would highly recommend.
16 janvier 2026
Réponse : Dream Fly Tourism LLC
Thank you for your feedback! We’re glad you had a great experience and truly appreciate your recommendation.
My reservation of desert safari was…
My reservation of desert safari was cancelled on the day of tour.
Also refund of it is not provided yet after 12 days of cancellation from company side.
Order no. 11424 , 11425
26 décembre 2025
Réponse : Dream Fly Tourism LLC
Thank you for the update! We’re glad to hear the refund has already been processed and received. We appreciate your patience and understanding.
Paid for Safari
Paid for Safari
Received cancellation for Safari from your end
You made sure I will get refund but not yet received been more than 10 days
26 décembre 2025
Réponse : Dream Fly Tourism LLC
Thank you for the update! The refund has already been processed, so please check your account it should reflected
Réponse : Dream Fly Tourism LLC
Thank you for your feedback! We’re glad to hear you had a nice experience.
They booked us onto a different ship as…
They booked us onto a different ship as the original one was full. Even though we had paid for the original ship
25 décembre 2025
Réponse : Dream Fly Tourism LLC
We’re sorry for the inconvenience caused by the change of ship. Please share your booking details with us so we can review the situation and ensure any necessary resolution. We appreciate your patience.
The company did well
The company did well. Prices good. Driver good. No complain. We enjoyed everything and they did well. Only point is to take into account there is a lot of driving. Spending about 3 hours driving around. So not ideal for everyone.
7 décembre 2025
Réponse : Dream Fly Tourism LLC
Thank you for your feedback! We’re glad you enjoyed the service, pricing, and driver. We appreciate your note about the driving time and will keep it in mind for future guests.
DO NOT TRUST THIS COMPANY
DO NOT TRUST THIS COMPANY! I booked tickets for Universal studios Singapore in Sept for Dec 2025 and not only have they taken full payment, but have not issued the tickets. Have issued a charge back on my card. What a waste of time. Hope you go broke. Absolutely useless and untrustworthy.
15 décembre 2025
Avis spontané
Réponse : Dream Fly Tourism LLC
We’re very sorry for the frustration and inconvenience caused. This is not the experience we want for our clients. Please share your booking details so we can urgently investigate the issue and ensure it is resolved appropriately. Your concerns are taken very seriously.
Aura invalides Paris
I booked a immersive experience in Paris and three hours before they cancelled and asked if we could attend the next day. I said yes but never heard back from them.
29 novembre 2025
Avis spontané
Réponse : Dream Fly Tourism LLC
We sincerely apologize for the last-minute cancellation and the lack of follow-up. This is not the level of service we aim to provide. Please share your booking details so we can urgently investigate and resolve this issue. Your experience and trust are very important to us.
No live bbq
No live bbq
No tea / coffee
Poor food
Not warm
Mostly veg options
Food was extremely disappointing
Staff was good
Vessel was good
6 novembre 2025
Réponse : Dream Fly Tourism LLC
Thank you for your feedback. We’re glad you were satisfied with the staff and vessel, but we’re sorry to hear that the food did not meet your expectations. We’ll share your comments with the catering team to improve the dining experience for future guests.
I booked dhowcruise dinner on occasion…
I booked dhowcruise dinner on occasion of my 25th wedding anniversary, confirmation also received of desired schedule but later on that day cancel trip by Dream fly tourism due some technical issue and they offer another option but it was very far from my place so I cancelled. Till today there is no refund amount received. Also phone calls not answering. 😕
6 novembre 2025
Réponse : Dream Fly Tourism LLC
We sincerely apologize for the inconvenience and delay. Please be assured that your refund has already been processed. If you haven’t received it in your account yet, we recommend checking with your bank as it may take a few business days to reflect. We truly appreciate your patience and understanding.
Contact and recommendation
We were very happy with the overall experience and treatment received during our engagement.
The desert safari and its related activities were very well managed.
30 octobre 2025
Réponse : Dream Fly Tourism LLC
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the desert safari and had a great overall experience. Your kind words mean a lot to us! 🏜️✨
Suggestions for Improving the Visitor Boat Trip Experience
The trip should be limited to 45 minutes without a meal. If including a meal is necessary to enhance the attraction, then the quality and variety of items should be improved. Additionally, someone from the management team should brief and guide the visitors about the trip and sightseeing details. Overcrowding should be avoided to prevent overloading the ship and to allow passengers enough space to move around the deck comfortably.
7 octobre 2025
Réponse : Dream Fly Tourism LLC
Thank you for your detailed feedback. We appreciate your suggestions regarding trip duration, meal quality, visitor guidance, and avoiding overcrowding. Your insights are very valuable, and we’ll work with our team to improve the overall experience for future guests.
Good service
15 août 2025
Réponse : Dream Fly Tourism LLC
Thank you for your feedback! We’re glad you were satisfied with our service.
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