Unethical business practices. I paid $580 for a cruise, got a confirmation, and then a representative named Denis called me to demand $200 more because of a 'system error.' They take your money instan... Voir plus
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Lisez les avis des autres
Wir hatten das Dreamlines Package 3.4.26 3 Tage Rom und Kreuzfahrt Mittelmeer Princess Saphite gebucht. Wir können von ähnlichen Angeboten nur abraten. Nachdem unser Flug bis zum Abreisetag etwa 5 ma... Voir plus
Nicko Cruises Flusskreuzfahrtschiff Celina. Reise auf der Donau. Dreckige Fenster. Abgelassenes Wasser stinkt. Aussicht durch angedockte Schiffe meistens nicht möglich. Leiter ist sehr arrogant. T... Voir plus
Wir haben eine 14 tägige Kreuzfahrt auf der Aida mit Dreamline gemacht.Unser Gepäck war die ganze Kreuzfahrt nicht da und niemand hat sich gekümmert oder sich bei uns gemeldet. Trotz vieler E-Mail gab... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!
Coordonnées de contact
600 Corporate Drive - Suite 240, 33334, Fort Lauderdale, Etats-Unis
- +1-888-403-1425
- www.dreamlines.com
1,2
Mauvais
229 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
JoAnn was great!
28 août 2018
Avis spontané
Réponse de Dreamlines
Mr. Woodward,
On behalf of the Dreamlines management team, thank you for your positive feedback!
Warm regards,
The Dreamlines Team
Excellent customer service
Excellent customer service. My travel agent, Dan, worked very hard to get me the best deal possible. I can't wait for my cruise.
27 août 2018
Avis spontané
Réponse de Dreamlines
Ms. Walker,
Thank you for taking the time and for your kind comments regarding your cruise consultant. It is our sincere goal to provide outstanding customer service and best pricing and thrilled to have received your 5-star endorsement for both.
Wishing you a wonderful cruise vacation...
Bon Voyage,
The Dreamlines Team
I guess nobody is there to help get the…
I guess nobody is there to help get the hotel for two days or the cheapest flight???they just want to sell a boat and begone dissappointing.
27 août 2018
Avis spontané
Réponse de Dreamlines
Dear Mr Tschiderer,
Thank you for taking time to provide us with feedback about your experience. It is our goal to always provide 5-star service and we came up short. Rest assured that a member of the management team will be reaching out to you to ensure you get the full service to make your vacation a success.
Regards,
The Dreamlines Team
Cannot reach the person I booked…
Cannot reach the person I booked with,Dan. Was put on hold for about 20 minuets 3 times. As a result I still have unanswered questions. Very disappointing. My time is valuable. Unacceptable. Joy Hauther
25 août 2018
Avis spontané
Réponse de Dreamlines
Dear Ms. Hauther,
Thank you for taking the time to share you experience with us. We are disappointed that your experience wasn't positive and immediately reached out to you and will resolve all your concerns today. We look forward to bringing you the resolution you need and will again be in touch with you today.
Warm regards,
The Dreamlines Team
I received great customer services from…
I received great customer services from my rep Sunny!!
24 août 2018
Avis spontané
Quick
Quick, pleasant, accommodating. My rep was Sunny and she followed my requests, called back timely, and answered my questions.
24 août 2018
Avis spontané
Very nice spending time to go over…
Very nice spending time to go over important details
24 août 2018
Avis spontané
i am more than happy with my first time…
i am more than happy with my first time with Dreamlines. i will definitely
will use them again. Andrea was especially helpful and a pleasure to work with planning our cruise.
First Class Treatment!
21 août 2018
Avis spontané
Réponse de Dreamlines
Dear Ms. Smith,
We are so grateful for your kind review and happy that you selected Dreamlines. Looking forward to welcoming you back.
Warm regards,
Andrea was extremely helpful and…
Andrea was extremely helpful and clearly has extensive knowledge of cruising. That was very important to us, as this is my first cruise. I would highly recommend her and because of her outstanding service, Dreamlines. Thank you Andrea! We are looking forward to our December cruise!
20 août 2018
Avis spontané
Réponse de Dreamlines
Laura,
Thank you for taking time to review Dreamlines and the outstanding service received from your cruise specialist. We are thrilled that you selected us to plan and book your first cruise and look forward to wishing you a Bon Voyage!
Warm regards,
The Dreamlines Team
Alex the person I talked to
Alex the person I talked to, was very helpful and quick to answer every question I had.
20 août 2018
Avis spontané
Réponse de Dreamlines
Ms. Serna,
Thanks for your kind comments and we look forward to continuing to assist you.
Warm regards,
The Dreamlines Team
I was really pleased with my…
I was really pleased with my consultant.. He was very professional and very nice.I would recommend Mr. Diaz to my family and friends and time.. Thanks Diaz for all that you do.. Carolyn Thornton
20 août 2018
Avis spontané
Réponse de Dreamlines
Dear Ms. Thornton,
Thank you for your time and kind comments. We strive to be both professional and personal and glad that you were pleased with our 5-star service.
Wishing you a wonderful cruise!
Warm regards,
The Dreamlines Team
Just connected with Dreamlines via Dan…
Just connected with Dreamlines via Dan Mandich. Great help and experience in travel needs.
20 août 2018
Avis spontané
Réponse de Dreamlines
Thanks for your kind comments and we look forward to serving you.
Warm regards,
The Dreamlines Team
Helpful, attentive, and understanding
Alex was very helpful and called back at the times I requested. He was able to answer most of my questions or direct me to the answer. I'm looking forward to this cruise very much.
13 août 2018
Avis spontané
Réponse de Dreamlines
Dear Ms. Battiest,
Thank you very much for taking the time to review the 5-star service received from your cruise consultant at Dreamlines. We appreciate you entrusting us with helping you plan your upcoming DREAM cruise vacation.
Wishing you Bon Voyage,
The Dreamlines Team
Réponse de Dreamlines
Ms. Foreman,
Thanks for your kind comments and so glad to have provided an amazing experience.
Warm regards,
The Dreamlines Team
Good solid advise
Good solid advise. Always returned calls when promised. Gave different options.
13 août 2018
Avis spontané
Réponse de Dreamlines
Dear Dutch Girl,
Thanks for taking the time to review Dreamlines and happy that we provided good advise and 5-star service.
It's our pleasure to serve you,
The Dreamlines Team
Booked cruise to Mexico
Andrea Wolf is a very helpful and knowledgeable employee who helped me with my trip. She did an excellent job.
7 août 2018
Avis spontané
Réponse de Dreamlines
Mr. Amado,
Thanks for your time and favorable comments...we strive to provide outstanding service and expertise to make your cruise buying experience a pleasure.
Happy cruising,
The Dreamlines Team
Sunny and Darlene were great
Sunny and Darlene were great! I would definitely recommend Dreamlines and I personally will use them again. Thanks again
6 août 2018
Avis spontané
Réponse de Dreamlines
Appreciate you taking the time to review the service received from our cruise experts at Dreamlines. Your recommendation to other travelers is very welcomed.
Regards,
The Dreamlines Team
So far Andrea is doing a great job
So far Andrea is doing a great job. Very satisfied.
3 août 2018
Avis spontané
Réponse de Dreamlines
Mr. Sequiera,
Thank you for the comments and 5-start rating. We look forward to continuing to serve you from booking to departure to return and beyond.
Warm regards,
The Dreamlines Team
We thought the cruise we want was…
We thought the cruise we want was totally sold out. We contacted Dan at Dreamlines and he made it happen. Thank you! Because of you I will celebrate my birthday first class. You are terrific. María SJ
30 juillet 2018
Avis spontané
Réponse de Dreamlines
Thanks for the kind note and for taking time to review the 5-star service received from your Cruise Consultant. From all of us at Dreamlines...wishing you a wonderful birthday cruise!!!
Regards,
The Dreamlines Team
Very very helpful and concerned about…
Very very helpful and concerned about your situation!
27 juillet 2018
Avis spontané
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