Dreams - Epsom Avis 

94
TrustScore 5 sur 5

4,9

1 Upper High Street, KT17 4QY Epsom, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service in the shop. Was offered water to drink (it was very hot). Excellent delivery and assembly guys. They were polite, good-humoured, efficient and left the job neat and tidy. Old bed and m... Voir plus

Noté 5 sur 5 étoiles

Great service all around. Bed good quality and delivered in a few days by a couple of really good guys who did everything to assure a good experience. Assistance in store was great without being overb... Voir plus

Noté 5 sur 5 étoiles

After buying and being happy with my new mattress I returned to Epsom Dreams to see Prakash about purchasing a Tilt/recliner type base. I'd spoken to Prakash a few days previously to tell him what I w... Voir plus

Noté 4 sur 5 étoiles

I had great customer service in the Epsom branch: asked for what I was looking for and showed me directly to those mattresses. Zero judgment. Even encouraged a change just so I could make sure. I was... Voir plus


À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de literie
  3. Magasin de meubles de chambre à coucher
  4. Magasin de matelas

Écrit par l'entreprise

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Écrit par l'entreprise

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Coordonnées de contact

  • 1 Upper High Street, KT17 4QY, Epsom, Royaume-Uni

  • 01372 724924

4,9

Excellent

TrustScore 5 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(94)

13 337 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent Service

Great service in the shop. Was offered water to drink (it was very hot). Excellent delivery and assembly guys. They were polite, good-humoured, efficient and left the job neat and tidy. Old bed and mattress removed by them for disposal. The bed is excellent and ee are ver pleased. Would recommend the whole service.

21 juin 2026
Noté 5 sur 5 étoiles

Great purchase

Great purchase! Super helpful in store, fast and convenient delivery from a friendly team and super comfy mattress that is excellent value compared to other companies.

7 juin 2026
Noté 5 sur 5 étoiles

Great service all around

Great service all around. Bed good quality and delivered in a few days by a couple of really good guys who did everything to assure a good experience. Assistance in store was great without being overbearing. Price was decent. Very happy overall.

7 juin 2026
Noté 5 sur 5 étoiles

Good service

The showroom was good and the staff were very helpful.

The delivery was successfully completed

9 mai 2026
Noté 5 sur 5 étoiles

After buying and being happy with my…

After buying and being happy with my new mattress I returned to Epsom Dreams to see Prakash about purchasing a Tilt/recliner type base. I'd spoken to Prakash a few days previously to tell him what I was looking for, and provide the dimensions of my frame, so he had the exact model I needed, ready for demonstration. Nothing is too much trouble. I'll definitely be going back there. I've been telling friends and family that Dreams at Epsom is the place to go for beds, and Prakash is the man to see.

9 mai 2026
Noté 5 sur 5 étoiles

I went into Dreams Epsom today simply…

I went into Dreams Epsom today simply to enquire about mattresses and was just amazed at the knowledge and helpfulness of Sophia. It's rare to find someone so helpful and from now on, purely on the advice she gave me, I will always buy my beds from them.
Five stars for her service and enthusiasm for their products.

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

My best purchase for January 2026

My best purchase for January 2026! I'm loving my new Dreams Romsey mattress which is so floaty and comfortable ....leaving me well rested which is ideal for my stressful job. Love it! I'd like to see more recycling initiatives from Dreams though but otherwise, such great value and high quality from them!

14 janvier 2026
Noté 5 sur 5 étoiles

A good shopping experience.

With our old mattress being close to 10 years old and becoming lumpy and uncomfortable, we dropped into Dreams in Epsom, initially just to have a look around. However the Salesman who greeted us (John) was very knowledgeable and helpful, and so we ended up choosing a new mattress and placing an order. Following this, everything went completely to plan, as described by John.

The delivery team arrived on the appointed day of delivery and at the right time. The two guys were polite, helpful, careful, efficient, and very fast They covered their shoes before entering the house and everything was done and dusted within a matter of minutes of their arrival, including removal of the old mattress for recycling. So, all-in-all a good shopping experience and at a competitive price. Based on this, I would recommend Dreams to others.

23 janvier 2026
Noté 5 sur 5 étoiles

Great all round package

Comfortable mattress, easy to build bed and storage excellent in ottoman base.

Staff in Epsom Dreams are excellent. Helpful and courteous in the process.

4 janvier 2026
Noté 5 sur 5 étoiles

Extremely helpful and knowlegeable.

Extremely helpful and knowlegeable.
The delivery people came in and were super polite and professional. Even when I had a load of questions!
Perfect service!

28 décembre 2025
Noté 5 sur 5 étoiles

Excellent service throughout

Excellent service throughout. Welcoming introduction, sound technical advice, clear response to questions, and efficient ordering. The delivery of the bed was on time and efficiently completed with no drama. Well done.

15 novembre 2025

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