The guy in the shop was really helpful and patient. The delivery guys went above and beyond for me, helping me when they didn't need too. So that's why I've left a 5 star rating.👍
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Lisez les avis des autres
The welcome shown from the moment we entered the store was quite remarkable, and the genuuine experience and knowledge shown was of the highest order. We are convinced we have mad a very sound invest... Voir plus
Great showroom in Halifax. Lovely, helpful staff. Communication was good from the delivery guys on the day of delivery. Took the mattress upstairs and into the room of our choice and took our old mat... Voir plus
second time I have purchased from Dreams and the service was great the fitters cleaned up every scrap of plastic /cardboard etc .wore protective overshoes ,they were friendly and polite did the assemb... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Écrit par l'entreprise

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Coordonnées de contact
Unit 4 Victoria Retail Park, HX3 5HL, Halifax, Royaume-Uni
- 01422 360495
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Helpful all round!!
The guy in the shop was really helpful and patient.
The delivery guys went above and beyond for me, helping me when they didn't need too.
So that's why I've left a 5 star rating.👍
Everything went well all nice people…
Everything went well all nice people good quality very good .
Great showroom in Halifax
Great showroom in Halifax. Lovely, helpful staff. Communication was good from the delivery guys on the day of delivery. Took the mattress upstairs and into the room of our choice and took our old mattress away. All add ons but worth it.
Staff very helpful .
Staff very helpful store clean easily ordered item I wanted happy with how I was treated by the staff member who served me. Very professional .
We spent over an hour in dreams looking…
We spent over an hour in dreams looking at the beds and trying them all out. We wasn't pestered by the sales team but they was there to answer any questions we had. We absolutely love our new bed and mattress and the delivery team was excellent.
Peace of mind
I suffer with rheumatoid arthritis and had specific wishes for my new bed. Luckily Josh was there to help me find what I needed and thanks to him I can now get more than a few hours sleep at a time and I'm not in as much pain now. All I can say is Thank you.
Excellent service and product.
Friendly staff, very knowledgeable, polite and helpful. Very good product at a competitive price. Super slick delivery service. Wide range on display at the showroom.
Good experience
Joseph and his colleague delivered the new mattress on time after keeping us well informed about delivery time. Very narrow stairwell and space to manage but they completed it cheerfully and professionally.
Brilliant service and price
Brilliant service and price. Very helpful and we got just what we needed.
Very happy 👍👌
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Expensive mattress but very poor…
Expensive mattress but very poor quality, bowed in middle was awful hard and uncomfortable, had to wait nearly 3 weeks for another one without decent nights sleep, hope the next one OK 😒🙄

Réponse de Dreams - Halifax
Very good
Very good. The delivery turned up on time. The two people delivering were great. Professional and polite. Good work. Well done Dreams
Pleasant experience
Very pleasant young lady assistant, could not have been more helpful. No sales pressure just helpful advice, +pillow+coffee.
Friendly staff and a nice atmosphere instore.
Friendly staff with great product knowledge and a good display of products instore.Staff was all very pleasant and seemed to be proud and happy to work at dreams.
Excellent,patient,knowledgeable and kind salesman with a good sense of humour!
Salesman/guide was very patient and helpful. He knew his stuff!
We ended feeling confident that we had found the right bed.
Fitters were very polite, took their time fiting the bed.They cleared and took away all the packaging. It took no time at all to sort the bed out. The men also clearly explain about the bed.
Thorough and patient but not pushy…
Thorough and patient but not pushy experience. Result. Very comfy mattress
Very good experience from shop to…
Very good experience from shop to delivery. Time was given to us in the shop to hopefully pick the correct mattress and bed.
Kept informed throughout the delivery process and delivery and change over of beds were made on time.
We are still getting used to our mattress hopefully all will be well.
Excellent mattress very happy after…
Excellent mattress very happy after sleeping on the new mattress wake up in the morning so easy. It feels like i had 12 hour sleep even i dont sleep more than 7 hours. Very happy with service and delivery.
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