The staff and service was 5 star. The vehicle was great and served the purpose. Process to pick up and drop off smooth. If you can book direct through Basildon, you will save a lot of grief dealing wi... Voir plus
L'entreprise a répondu
Rawreth Industrial Estate Unit 1, SS6 9RL Rayleigh, England, GB
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The staff and service was 5 star. The vehicle was great and served the purpose. Process to pick up and drop off smooth. If you can book direct through Basildon, you will save a lot of grief dealing wi... Voir plus
L'entreprise a répondu
As it was the first time I had to hire car, I was a bit sceptical. But the whole process was very smooth and the Branch Manager Barry took the time and explained everything in detail. I have to say he... Voir plus
L'entreprise a répondu
Exceptional service, very quick and everything explained very well. Quick and easy to hire a car. The staff were super helpful
L'entreprise a répondu
Rented a van from the Basildon branch and the service was faultless. The vehicle was clean, modern, and perfect for the job. The staff made the handover quick and easy, which I really appreciated as I... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Rawreth Industrial Estate Unit 1, SS6 9RL, Rayleigh, England, Royaume-Uni
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Drivalia UK - BASILDON
The staff and service was 5 star. The vehicle was great and served the purpose. Process to pick up and drop off smooth. If you can book direct through Basildon, you will save a lot of grief dealing with the very difficult staff at head office that dont seem to have the same quality of customer service

Réponse de Drivalia UK - BASILDON
Exceptional service, very quick and everything explained very well. Quick and easy to hire a car. The staff were super helpful

Réponse de Drivalia UK - BASILDON
As it was the first time I had to hire car, I was a bit sceptical. But the whole process was very smooth and the Branch Manager Barry took the time and explained everything in detail. I have to say he was very professional and always happy to help me with every time I requested for an extension. I would recommed Drivalia to my friends and family. Staff like Barry are a great asset to the organisation.

Réponse de Drivalia UK - BASILDON
Great service and vehicles, good pricing and clearly explained policies. Would use again

Réponse de Drivalia UK - BASILDON
Rented a van from the Basildon branch and the service was faultless. The vehicle was clean, modern, and perfect for the job. The staff made the handover quick and easy, which I really appreciated as I was on a tight schedule. Great rates and a very professional team. Will definitely use them again!

Réponse de Drivalia UK - BASILDON

Réponse de Drivalia UK - BASILDON
Great company. Cars were clean, staff friendly and even offered to give me a lift to the local train station when I said I was going to call a cab

Réponse de Drivalia UK - BASILDON
Great service and customer care, accommodating our needs

Réponse de Drivalia UK - BASILDON
Fantastic rental company,will recommend to family and friends

Réponse de Drivalia UK - BASILDON
Great prices. Staff are very helpful, friendly and professional. Would definately use them again.

Réponse de Drivalia UK - BASILDON
Very helpful staff, very friendly and professional. Great service would use again no question and brilliant prices.

Réponse de Drivalia UK - BASILDON
Fantastic price and service.
I recently hired a car from this company and was genuinely impressed from start to finish. The entire experience was smooth, professional, and completely stress‑free. The team were friendly, helpful, and made the whole process incredibly straightforward.
The car itself was spotless, comfortable, and in excellent condition. It felt like driving a brand‑new vehicle. What really stood out, though, were the prices—fantastic value for money without any hidden fees or surprises. It’s rare to find a company that delivers both quality service and great pricing, but they absolutely nailed it.
I’ll definitely be using them again in the future and would highly recommend them to anyone looking for reliable, affordable car hire with top‑tier customer service.

Réponse de Drivalia UK - BASILDON
Great choice of cars, friendly team made the process easy and fast

Réponse de Drivalia UK - BASILDON
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