Really great service from Drivalia! RK was very friendly, helpful, and made the whole car rental process easy and stress-free. Everything went smoothly, and we had a great experience. Thanks, RK,... Voir plus
Établissement
Changer d'établissementKarl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ BELFAST, NORTH IRELAND, GB
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Lisez les avis des autres
I was in the Belfast International branch. The customer service was amazing. Very polite, helpful and listened to my (high) demands patiently. I dealt with RK great guy to deal with. Will definitely r... Voir plus
Excellent service and value for money. Rented car for 4 days. Was picked up by shuttle 5 mins after phoning. The process at pick up was straightforward, quick and the staff member (RG) friendly a... Voir plus
L'entreprise a répondu
Very expensive extra charges were applied after booking. My own fault though for not reading all the small print. First a £150 excess charge non refundable. Then a £72 charge for going over the border... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Drivalia UK - BELFAST INTL AIRPORT
Écrit par l'entreprise
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Coordonnées de contact
Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ, BELFAST, NORTH IRELAND, Royaume-Uni
- 028 9244 8755
4,3
Excellent
438 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Smooth experience
Smooth pickup from the airport (the shuttle was already there) and quick service from RK at the desk meant it was an easy experience. The car is new and in excellent condition. I’d definitely use them again
4 mai 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Amazing customer relations from RK who…
Amazing customer relations from RK who saved the day when we had a problem booking via a third party. Highly recommended! Always book direct!
3 mai 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Rohit was outstanding
Rohit was outstanding, he sorted the mess left by PlanetRentals and gave us a free upgrade. Really lovely bloke.
3 mai 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Shocking scare tactics used to force…
Shocking scare tactics used to force extra excess insurance
Told cover taken out when booked through booking,com didn’t covered for off street incidents, ie dinks in car parks. Excess would be £1500.
Then after paying an extra £128 during walk around vehicle, told any mark under 5cm doesn’t count or matter.
27 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Really friendly staff
Really friendly staff, brilliant service, no issues at all. Thank you all very much for the easy hire.
30 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Double charged me and the branch…
Double charged me and the branch manager said they couldnt help. Cancelled one charge myself and then made a booking later but wouldnt let me pick up the car as I fixed the issue myself. Didnt really hace any choice. To be honest i was getting bored of the long trips to the rental centre and hearing people argue about insurance and damaged cars. My alternate rental was seamless and much more professional.
16 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Very helpful and friendly team.
Very helpful and friendly team.
Lovely car provided.
24 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Amazing service
Amazing service,
Also gave me a free upgrade to an automatic SUV
24 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
AJ was great
AJ was great - super helpful and friendly. The airport pickup was also super smooth and quick
24 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The sales agent lied to me about the…
The sales agent lied to me about the excess fee options. I have it under recording. I will be opening up a ticket too.
16 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Staff were incredibly helpful and…
Staff were incredibly helpful and friendly, AJ in particular!
21 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great pick up from airport the driver…
Great pick up from airport the driver was so funny. Pure comedy.
Smooth check in and a happy start to the holiday.
20 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very helpful staff
Very helpful staff. Haven’t driven yet so will review again after.
20 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Nick was the best and super helpful!!
Nick was the best and super helpful!!
19 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Nick was absolutely fantastic!!
Nick was absolutely fantastic!!! Flew in from Texas and he made the experience quick and easy. Highly recommend.
19 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
100% recommend
Super friendly desk staff who were fantastic throughout. Had a little trouble figuring out the car, but they were patient and understanding with me, showing me all the features and answering all my questions. Couldn't recommend them more.
7 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Dreadful customer service
I hired a rental on the 1st of April and returned the car on the 5th in Belfast Airport. Drivalia charged me £1500 on my credit card in case there was damage to the car. The car was returned spotless and I have still as of today 17th got £1500 pending on my credit card. I tried phoning customer service with the number from the website, when you ring it apparently it does not exist. I just phoned the office in Belfast and was told it can take 28 days for the pending money to be removed. I asked him can you tell me if you are charging me and he said he could not hear me and put the phone down. Dreadful service.
5 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Had great customer service
Had great customer service and were ensured safety precautions with the car we received. Extremely helpful and smooth service with friendly staff.
15 avril 2026
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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