We got off a long plane journey at Newcastle airport and Abdul and his colleagues were friendly, professional, kind and helpful. We were travelling with a small child which is often tricky and they we... Voir plus
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We got off a long plane journey at Newcastle airport and Abdul and his colleagues were friendly, professional, kind and helpful. We were travelling with a small child which is often tricky and they we... Voir plus
L'entreprise a répondu
The Branch Manager, Haider Ali and a car worker, Callum (based outside Newcastle Airport) gave me a first class service fromt he time I arrived at the airport to the time I left. Nothing was too much... Voir plus
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I never received a confirmation email from Drivalia confirming the checks were done after drop off. This should be statutory. I'm sorting another hire car so went on Drivalia website and was quoted £... Voir plus
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Highly recommend, me and the family flew over from Sweden over the Christmas period which is quite the journey with a 1 year old but they made it a happy smooth process from start to finish. Great exp... Voir plus
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Écrit par l'entreprise
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Druid Park, NE13 8DF, Woolsington, England, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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We got off a long plane journey at Newcastle airport and Abdul and his colleagues were friendly, professional, kind and helpful. We were travelling with a small child which is often tricky and they were all amazing. I’ll definitely use Drivalia at Newcastle again. As an aside, have never left a review about them, but the drivalia branch at Heathrow is excellent too.

Réponse de Drivalia UK - NEWCASTLE
Fantastic experience start to finish. Really friendly and helpful staff; took time to show me over the car (and connect my CarPlay and make sure I was happy; very smooth and fast pick up and drop off. One year old car in good condition and no problems. Good price. Will definitely use again. Thank you!

Réponse de Drivalia UK - NEWCASTLE

Réponse de Drivalia UK - NEWCASTLE
The Branch Manager, Haider Ali and a car worker, Callum (based outside Newcastle Airport) gave me a first class service fromt he time I arrived at the airport to the time I left. Nothing was too much trouble for Haider and his team, very customer & solution focused. Thank you.

Réponse de Drivalia UK - NEWCASTLE
Amazing experience! Abdul was really nice and helpful. Best service I ever had!

Réponse de Drivalia UK - NEWCASTLE
Great customer service - seamless process to collect and return. We would use again and recommend.

Réponse de Drivalia UK - NEWCASTLE

Réponse de Drivalia UK - NEWCASTLE
The staff were absolutely amazing.Abdel was so friendly and kind.He spent lots of time explaining the car extras to my husband.Tarek was a complete gentleman.I have a sore throat and he gave me mints,drinks and great advice to try to help me.Thanks so much to all in Drivalia Newcastle Airport.Cooney family

Réponse de Drivalia UK - NEWCASTLE
Very friendly and supportive employees,
first time seen them and they done everything amazingly well for the best price on the market Call them and they might pick you up for free from Newcastle airport. They asked me if i need a lift to airport after i handed car back to them and they driven me for free to the airport. Dont really know if they could do better. Also Renault Clio i rented had 14k miles on it and worked flawlessly. Thank you Drivalia, see you soon ! L

Réponse de Drivalia UK - NEWCASTLE
Excellent service - Abdul was extremely helpful and professional. A very peasant chap who defo knows his stuff. Keep up the good work.

Réponse de Drivalia UK - NEWCASTLE

Réponse de Drivalia UK - NEWCASTLE
Hired here for several weeks whilst my car was broken down. Danny and Abdul were very friendly and helpful on a number of occasions.
Will hire again and recommend!

Réponse de Drivalia UK - NEWCASTLE

Réponse de Drivalia UK - NEWCASTLE
I had an excellent experience with this car rental company from start to finish. The whole process was smooth, efficient, and completely stress-free. The booking was straightforward, and everything was clearly explained with no hidden surprises.
When I arrived, the car was ready on time, clean, and in great condition. You can tell they take real pride in their vehicles. The handover was quick, and the staff were professional, friendly, and genuinely helpful.
Driving the car was a pleasure — reliable, comfortable, and exactly what I needed. Returning it was just as easy, with no hassle or delays.
What really stood out was the level of customer service. It felt personal rather than transactional, which is rare these days.
I would highly recommend this company to anyone looking for a reliable and trustworthy car rental service. I’ll definitely be using them again.

Réponse de Drivalia UK - NEWCASTLE
Great service. Abdul was super helpful and made my experience with Drivalia very smooth! Would recommend this company.

Réponse de Drivalia UK - NEWCASTLE
Love to get the Car from Drivalia good prices and have amazing staff
Recommended

Réponse de Drivalia UK - NEWCASTLE

Réponse de Drivalia UK - NEWCASTLE
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