I went in with every bit of hope of leaving with a car the same night and Myranda done just that! Not only was she patient with me being a first time buyer and having questions and wanting to contact... Voir plus
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Lisez les avis des autres
Bought a car from Chesapeake, Virginia is DriveTime. I live in North Carolina. I’ve been been working on it for a little over two weeks sales associates throughout the home process. Made everything go... Voir plus
When I walked into Drivetime I was welcomed with warm smiles from Robert and another staff, I didn’t get their name. Robert then introduced me to Eric who was superrrrrr helpful with purchasing my SUV... Voir plus
L'entreprise a répondu
I just want to take a minute to rate my experience at DriveTime - Chesapeake. The entire process was very smooth from beginning to end. More specifically I would like to thank my saleswoman, Tia. Not... Voir plus
À propos de l'entreprise
- Vendeur de voitures d'occasion
- Marché automobile
- Concessionnaire automobile
- Société de crédit et de prêt automobile
À propos de DriveTime Car Sales - Chesapeake
Écrit par l'entreprise
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Écrit par l'entreprise
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Coordonnées de contact
1705 S Military Hwy, 23320, Chesapeake, VA, Etats-Unis
- 17574486262
Discover DriveTime
4,4
Excellent
53 avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The salesman was great & helped me get…
The salesman was great & helped me get into the exact car I wanted !
28 février 2026
Today I had the pleasure to me Eric P
Today I had the pleasure to me Eric P. Chesapeake location. He got me in the car I wanted! CUSTOMER SERVICE TOP TIER 👌 Thanks again Eric
27 février 2026
Avis spontané
Everything was smooth and easy thank…
Everything was smooth and easy thank you for the experience
6 janvier 2026
Réponse de DriveTime Car Sales - Chesapeake
Hello Shanelle King, Thank you so much for taking the time to review your visit at our Chesapeake DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
My sales rep Tia was absolutely…
My sales rep Tia was absolutely amazing, I have NEVER had a car buying experience go so smoothly…. She had everything ready when I got in… no hassles, no waiting… again ABSOLUTELY AMAZING
29 octobre 2025
Réponse de DriveTime Car Sales - Chesapeake
Thank you for taking the time to share your DriveTime experience, Yolanda. We love to hear that Tia provided a great car-buying experience for you at our Chesapeake DriveTime!
Thank you,
DriveTime Customer Relations
I enjoy The communication of the…
I enjoy The communication of the workers thank you so much and I will send as many people as I can to drive time
26 octobre 2025
Réponse de DriveTime Car Sales - Chesapeake
I am thrilled to hear you had a great buying experience at our Chesapeake DriveTime location! Have a wonderful day!
DriveTime Customer Relations
My experience here was fantastic
My experience here was fantastic
Staff was very friendly work hard to get me and my baby boy to get a comfortable ride
3 octobre 2025
Avis spontané
When I walked into Drivetime I was…
When I walked into Drivetime I was welcomed with warm smiles from Robert and another staff, I didn’t get their name. Robert then introduced me to Eric who was superrrrrr helpful with purchasing my SUV. I love being apart of the drivetime family as this is my 2nd car I have from them !
10 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Chesapeake
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Fantastic
Angel was very knowledgeable of her job and very helpful. She has such a great personality.
6 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Chesapeake
We appreciate the 5-star rating you submitted, Princess Everette. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Angel was able to create that for you!
Thank you,
DriveTime Customer Relations
The seller Angel was fantastic
The salesperson Angel was fantastic, everything went fast & smooth. She’s great! Highly recommend.
5 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Chesapeake
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Réponse de DriveTime Car Sales - Chesapeake
We appreciate you sharing your experience with us, CJ Thompson. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!
Thank you,
DriveTime Customer Relations
Réponse de DriveTime Car Sales - Chesapeake
Thank you for leaving your review, Jessica. We love hearing that you were pleased with your experience at Chesapeake DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
He did it again
Had car trouble with a previous other dealer purchase and came back to see Eric P. of DriveTime Chesapeake. He took his time and got us settled again. Lightning struck twice, we love our 2023 Kia Forte. Eric is our guy, we will be seeing him again.
2 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Chesapeake
We are grateful to have you as a valued DriveTime customer Jonathon. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Kia Forte
We had Eric assist us and it was his realness and his mannerism that had us coming back.
2 septembre 2025
Avis spontané
Great experience with minimal time and…
Great experience with minimal time and little pressure.
13 août 2025
Avis spontané
Réponse de DriveTime Car Sales - Chesapeake
Hello Scott Benn, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
This is ridiculous!!!
I purchased a car from here a little over 30 days ago. The car gave me problems ever since I got it. My sales person Antonio did not respond to me at all and now the car is in the shop and they are telling me I need to figure it out. This is ridiculous. I am calling a lawyer because it is a shame that they only care about selling a car and not even a good car at that and taking advantage of people that come to get help from them. They should be ashamed of themselves. The fact that I am a single mother that needed help to make sure I had reliable transportation they can't even help or respond for the crap they sold me. At least take responsibility of the crap and make me feel helped or like I made a right choice to work with you guys. Now again car not working and crickets from everyone. This is not the right way to do business!!!!!!!!!!
26 avril 2025
Avis spontané
Réponse de DriveTime Car Sales - Chesapeake
Thank you for leaving your review. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
So the Chesapeake location sold me a…
So the Chesapeake location sold me a 2014 Buick Lacrosse leather on 4/25/2025. Nice car until three days later, 4/28/2025, the vehicle could not be driven. Haven’t even made my first payment yet and it’s currently in a shop with transmission issues. I have a warranty but why am dishing out money for a rental car before I even make my first payment on my own vehicle?
28 avril 2025
Avis spontané
Réponse de DriveTime Car Sales - Chesapeake
We appreciate your review, Joshua Ricks, and we understand that mechanical concerns are never ideal. All our pre-owned cars go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
What a journey
It was off to a slow start because I did not fully understand the process, so I became frustrated. When it was explained to me a little more clearly, then I got it. Then frustration kicked in again when my purchase had a glitch. I had to do some running around, which I felt was not my responsibility, but I did it because I wanted the vehicle. Lo and behold, after all of that, I decided to switch the vehicle out. Antonio remained professional, whereas I continued to show my frustration. I did not pick out the next vehicle; I left it in the hands of Antonio, and he did a fantastic job. I left there smiling and bragged all the way to my place of employment to all my friends and family. Thank you Drive time for making sure I was a satisfied customer and having an exceptional and knowledgeable employee.
10 avril 2025
Avis spontané
BEWARE BEWARE BEWARE
BEWARE BEWARE BEWARE. I recently purchased a vehicle from Drivetime. My sales person Brennan did not give me my full contract(which I received by email way after the fact) nor did he let me know that we actually had a 5 day or 300 mile policy return. I had the vehicle for 8 days when the engine light came on. I called Drivetime IMMEDIATELY and was jerked around for a few days about getting in for a diagnostic. Finally got diagnostic just to be told by the warranty company that's supposed to help me NO, they wouldn't fix it. I was told take the vehicle back because at that time the engine light wasn't on. I tried to give vehicle back and was told that I could surrender the vehicle but I will be responsible to pay the balance of vehicle. I still haven't had the vehicle a full 30 days yet. I am currently seeking legal advice to see what can be done because Drivetime broke the contract first. My warranty company is put there to take care of issues with the vehicle right? So for you to deny to fix a problem with the vehicle and i haven't had it for 30 days and then to take the vehicle back until the problem gets worse is not the type of people I would like to do business with. So BEWARE they are scamming good hard working people with bad vehicles and bad service.
14 mars 2025
Avis spontané
Réponse de DriveTime Car Sales - Chesapeake
Thank you for leaving your review, Tammy Reed. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
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