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DriveTime Car Sales - Morrow Avis 49

TrustScore 4 sur 5

4,2

7230 Jonesboro Rd, 30260 Morrow, GA, US


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Carlisa was great! She made my experience easy and her customer service was top tier! I love my car & would definitely recommend!

L'entreprise a répondu

Noté 4 sur 5 étoiles

Everything was great this is the second car in about 18 years time that I bought from DriveTime only had one small hiccup. Less than 5 hours of driving my car off the lot I got stranded at Walmart had... Voir plus

Noté 5 sur 5 étoiles

Adam at the Morrow location was "EXCELLENT"!! His customer service is superb and his patients for his customers is even better. He went above and beyond when the original car we selected ended up no... Voir plus

Noté 5 sur 5 étoiles

My experience was it didn't take long for process to purchase a vehicle I bout a pickup truck I'm happy with sales person Beverly worked with my needs thank you Drive time for accepting me Thanks

L'entreprise a répondu


À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. Marché automobile
  3. Concessionnaire automobile
  4. Société de crédit et de prêt automobile

À propos de DriveTime Car Sales - Morrow

Écrit par l'entreprise

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Écrit par l'entreprise

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Coordonnées de contact

  • 7230 Jonesboro Rd, 30260, Morrow, GA, Etats-Unis

  • 17702684060
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Shop every car with your personalized terms!

4,2

Bien

TrustScore 4 sur 5

49 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 4 sur 5 étoiles

Everything was great this is the second…

Everything was great this is the second car in about 18 years time that I bought from DriveTime only had one small hiccup. Less than 5 hours of driving my car off the lot I got stranded at Walmart had to get my battery jumped and had to go spend almost $300 on a battery on a car that I just drove off the lot. Next time please check your batteries because the LoJack app that I downloaded that is supposed to tell you when your battery is low in your car did not give me any kind of warnings

7 juin 2024
Noté 5 sur 5 étoiles

Great service and very friendly

They made sure that they help me with a car have me a choice to look around before I decided to purchase it was one vehicle that I looked at online but they were holding it for for someone but I looked and still found something else that I liked they were nice and very friendly

31 mai 2024
Noté 1 sur 5 étoiles

Adam to save the Day......but the rest of the staff should be fired!!!!!!

Adam was the only one that treated me with professionalism and respect. Ralph needs more training on customer service and "people skills". The female manager, Sheena, was rude, unprofessional and completely no communication. Customer service was unsatisfactory and negative on several views and angles. I usually do business with the Union City location but the vehicle that I was interested in was located at the Morrow location. Sheena, Jeremy and Ralph....all provided little to no assistance. Adam was the rep who I spoke to last week about the vehicle in question and arrived to assist and provide great customer service to close the deal. I expressed my frustration with the staff.... but no apology or resolution as well as an extreme negative, nonchalant and disrespectful attitude. Sheena, the manager, could give 2 cents about my experience and how she displayed her unprofessionalism to me, her staff and the other customers. By the way I would give you 0 stars but Adam was the best that day, so I give 5 stars to him. DriveTime Morrow needs some serious changes and training on how to provide positive and great customer service......especially in when you're selling vehicles. Ijs.........Definitely will be contacting Corporate.

24 mars 2024
Avis spontané
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Réponse de DriveTime Car Sales - Morrow

Thank you for providing us with your feedback regarding your experience with our Morrow location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Noté 5 sur 5 étoiles

Adam at the Morrow location was…

Adam at the Morrow location was "EXCELLENT"!! His customer service is superb and his patients for his customers is even better. He went above and beyond when the original car we selected ended up not being sufficient for driving due to the engine light came on the day of pick up, he put us in a even better car and all the hours that was involved, he made it worth it.

Thank you Adam for your superior customer service.

2 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

From the time that i arrived to leaving…

From the time that i arrived to leaving with my new car, i had nothing but a good experience. Customer service was professional and friendly. They make sure that you’re satisfied before you leave and adam is very knowledgeable and transparent. I would most definitely come back

26 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I really enjoyed my experience at drive…

I really enjoyed my experience at drive time shanae, Jeremy and Adam they work their miracles to ensure I walked out of there with a car and I just want to thank them from the bottom of my heart cuz I know my credit is jacked up and they made it happen and I really appreciate them so if y'all looking for a wonderful experience go to drive time and ask for shanae or Jeremy they got you

22 septembre 2023
Noté 5 sur 5 étoiles

Easy and fast car buying experience!

Getting pre approved online helped so much! I know exactly what I could afford before I got to my appointment and there were no surprise charges upfront. They process was quick and I didn’t have to spend hours and hours at the dealership. Shout out to Ralph (and the rest of the team) for getting us taken care of and in a great car!

5 août 2023

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