Banner for DriveTime Car Sales - Roundrock

DriveTime Car Sales - Roundrock Avis 45

TrustScore 4 sur 5

4,0

2335 N Interstate 35 Frontage Rd, 78664 Round Rock, TX, US


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew w... Voir plus

Noté 5 sur 5 étoiles

Danielle helped me from the moment I entered. She didn’t beat around the bush with anything and let me know my options for coverages. She was so very sweet and made my experience feel personalized and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ryan was absolutely amazing. He was patient with me let me take my time to think over my choices and presented me with all my options. His customer service went above and beyond. Not to mention very k... Voir plus

Noté 5 sur 5 étoiles

Malcom and Jacob made the whole experience from beginning to end getting the right vehicle for me. The process was informative, easy and inviting. Felt like talking to a friend. I would recommend Driv... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. Marché automobile
  3. Concessionnaire automobile
  4. Société de crédit et de prêt automobile

À propos de DriveTime Car Sales - Roundrock

Écrit par l'entreprise

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Écrit par l'entreprise

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Coordonnées de contact

  • 2335 N Interstate 35 Frontage Rd, 78664, Round Rock, TX, Etats-Unis

  • 15123822626
Promotion box for DriveTime Car Sales - Roundrock

Discover DriveTime

Shop every car with your personalized terms!

4,0

Bien

TrustScore 4 sur 5

45 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Save your time save your money

Save your time save your money. I got a vehicle from them and already had to put it in the shop before I even made my first payment before I even get my registration sticker. I already had to put it in the shop twice. The second time was because of the transmission going out I get it back and the whole front of the car is vibrating so bad you can’t keep your foot on the pedal. I had a rental car that I had to pay for and I’m not gonna see none of that money back, which is ridiculous cause I had to pay $1800 on a vehicle that I didn’t need to pay for one or I shouldn’t have. I could’ve wouldn’t got me another vehicle with that money. They’re not helpful. They will sell you a piece of shit car and not do anything about it so don’t waste your time your money I wouldn’t. I wish somebody would’ve told me that.

19 avril 2026
Avis spontané
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

Thank you for leaving your review, Stephanie Weitzel. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Noté 5 sur 5 étoiles

Jorge was patient and very helpful and…

Jorge was patient and very helpful and k knowledgeable. I would definitely be referring my friends and family m. Thank you Jorge!

6 décembre 2025
Avis spontané
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

Hello Rebekah Ortiz, Thank you so much for taking the time to review your visit at our Roundrock DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Malcom and Jacob made the whole…

Malcom and Jacob made the whole experience from beginning to end getting the right vehicle for me. The process was informative, easy and inviting. Felt like talking to a friend. I would recommend Drivetime to all my family and friends.

27 octobre 2025
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

We are grateful to have you as a valued DriveTime customer Mary. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Noté 1 sur 5 étoiles

Lemon Tree

Nothing but high mileage LEMONS!!!

Retired rental cars will not outlive a 6 year note!!!!!!!!

27 octobre 2024
Avis spontané
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Noté 5 sur 5 étoiles

Sales representatives handled my…

Sales representatives handled my situation in a very professional way all the representatives were attentive to with my needs were in reference to purchasing an automobile. I’m impressed with the professionalism

4 octobre 2025
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

We appreciate you sharing your experience with us, Gregory Richardson. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Jorge was an amazing Rep

Jorge was an amazing Rep, quick easy process, very friendly

23 septembre 2025
Avis spontané
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

Hello Reggie Brown, Thank you so much for taking the time to review your visit at our Roundrock DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Just the right vehicle

Jorge was very professional and was there to make sure I found the right vehicle for me. Made sure is was safe for my travels and for my child. Thank you Jorge from DriveTime Round Rock

19 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

From start to finish Jorge Silva…

From start to finish Jorge Silva exceeded our expectations in purchasing our next vehicle. His customer service was Exceptional. I recommend you go see him at the Round Rock location.

15 septembre 2025
Avis spontané
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

We appreciate the 5-star rating you submitted, Rose. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Jorge was able to create that for you!

Thank you,

DriveTime Customer Relations

Noté 3 sur 5 étoiles

Danielle and Art were both very…

Danielle and Art were both very helpful. When we took the vehicle out for a test drive we discovered an oil leak. Vehicle was sent to a Firestone in Round Rock for repair. Took two weeks to “repair “. Picked up the vehicle on CT a Saturday. Driving to work there was an alarm sounding off to shut the car off due to low oil pressure. Put 4 quarts of oil in and continued to work. Major oil leak. Was told to take to a Firestone in Leander. Oil found to be leaking from Turbo. Bolts missing from Turbo and other things missing. Another week without a vehicle. Hopefully it’s fixed.

19 juillet 2025
Avis spontané
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

Thank you for leaving your review, David. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Noté 5 sur 5 étoiles

Nice and clean cars

Nice and clean cars. The salesman Jacob Martinez was very friendly and knowledgeable courteous not pushy. I will recommend your dealership in Round Rock Tx to friends and family.

16 février 2025
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

22 novembre 2024
Avis spontané
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

We appreciate you sharing your experience with us, Bob. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know we were able to create that for you!

Thank you,

DriveTime Customer Relations

Noté 4 sur 5 étoiles

Great customer service, but buyer beware

Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew when we purchased the car that the Bluetooth feature was not working. Unfortunately, I have come to expect issues like this when purchasing cars from Drivetime or another similar company, Carvana.

3 novembre 2024
Noté 1 sur 5 étoiles

There is NO WAY I'll ever enter into…

There is NO WAY I'll ever enter into the Roundrock TX location Again, their bias about who THEY can fiance there overly priced vehicles. I'll drive and extra hour out to get EQual Quality Service in Temple TX!!!!

12 mars 2024
Avis spontané
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

Thank you for providing us with your feedback regarding your experience with our Roundrock location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Noté 5 sur 5 étoiles

Best experience ever

Danielle helped me from the moment I entered. She didn’t beat around the bush with anything and let me know my options for coverages. She was so very sweet and made my experience feel personalized and not robotic. I was in and hour in less than two hours which sounds like nothing when buying a car. The process was so easy. I came from out of town so they made sure to prepare me with the things I needed before driving all that way. I 100% would recommend Danielle to any and everyone. This was the best customer service experience I have ever received.

20 septembre 2024
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

We're grateful to have you as a valued DriveTime customer, Adrianna Vasquez. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Noté 1 sur 5 étoiles

Purchased a vehicle in Round Rock not…

Purchased a vehicle in Round Rock not even a month already been at the service twice they won’t let me exchange vehicle I feel like I was sold a vehicle with problems not only that first vehicle purchased where they didn’t wash and fill up the tank I left there with a empty tank and dirty vehicle no one will help me not even customer relations they basically said I’m stuck with it so frustrated !!!!

19 août 2024
Avis spontané
Logo de DriveTime Car Sales - Roundrock

Réponse de DriveTime Car Sales - Roundrock

Thank you for leaving your review, Nick. We understand that mechanical concerns are never ideal. We do our best to ensure all vehicle are clean and ready for sale. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Noté 5 sur 5 étoiles

Drive time made it very easy simple and comfortable to get a new car

Drive time made it very simple and easy and comfortable to purchase an automobile. I got mine yesterday. It’s very nice. I got a Chevrolet Malibu 2016. The young man it helped made it very easy and smooth and I will tell my friends that are looking for cars how easy and smooth it is to get an Levine From timeline, thank you all

7 août 2024

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus