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DriveTime Car Sales - West Indianapolis Avis 

39
•
TrustScore 4.5 sur 5

4,6

3717 Lafayette Rd, 46222 Indianapolis, IN, US

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely the easiest car buying experience I have ever had. The staff is beyond kind, respectful, helpful, and so much more! I will be honest I was so nervous on how easy it absolutely was, but much... Voir plus

Noté 4 sur 5 étoiles

My experience was okay. It was a long process and a lot of information. I think to make y'all think more easy. More great. You need to tell them everything they need to bring in because they didn't te... Voir plus

Noté 5 sur 5 étoiles

They stayed hours after close and helped figure out the whole technical problem with getting my payment to work for the insurance company due to they didn’t except that type of card. Was a very long n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was greeted by Cam who was very nice offering complementary refreshments. She assisted me in preparing to meet I worked with Edilia and Rob. They both were welcoming and made the experience pleasant... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. aussi dans
  3. Concessionnaire automobile
  4. Marché automobile
  5. Société de crédit et de prêt automobile

À propos de DriveTime Car Sales - West Indianapolis

Écrit par l'entreprise

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Écrit par l'entreprise

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Coordonnées de contact

  • 3717 Lafayette Rd, 46222, Indianapolis, IN, Etats-Unis

  • 13176131280
Promotion box for DriveTime Car Sales - West Indianapolis

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Shop every car with your personalized terms!

4,6

Excellent

TrustScore 4.5 sur 5

39 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(39)

2 745 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Edilia and Rob were great!

Edilia and Rob were great!

4 novembre 2026
Avis spontané
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Réponse de DriveTime Car Sales - West Indianapolis

Thank you so much for your kind words, Kamryon. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Noté 4 sur 5 étoiles

My experience was okay

My experience was okay. It was a long process and a lot of information. I think to make y'all think more easy. More great. You need to tell them everything they need to bring in because they didn't tell us to bring in anything and it took longer than what it should have taken and then we had problems with the the address. So we need to be told you know the bureau motor vehicles have to approve your address. All that to prepare us to bring in the right documents

2 novembre 2026
Noté 5 sur 5 étoiles

Rob was so helpful in an extremely…

Rob was so helpful in an extremely stressful time! Very thorough in explaining everything and worked with me thru it all!

26 octobre 2026
Avis spontané
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Réponse de DriveTime Car Sales - West Indianapolis

Thank you so much for your kind words, Liz. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

I felt like an important customer.

I was able to choose a vehicle I wanted, not just one in my price range. I don't have great credit but felt like a valued customer.

25 octobre 2026
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Réponse de DriveTime Car Sales - West Indianapolis

Thank you for taking the time to leave a review, William! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Absolutely the easiest car buying…

Absolutely the easiest car buying experience I have ever had. The staff is beyond kind, respectful, helpful, and so much more! I will be honest I was so nervous on how easy it absolutely was, but much to my surprise it was 100% legit and easy. The vehicle was explained exactly how it appeared. I got my dream vehicle without having to do very much to do so! Rob and Cam are the absolute best and go above and beyond to make sure everything went smoothly! You can feel safe going through DriveTime on Lafayette Rd in Indianapolis,Indiana! Thank you again Rob and Cam!!!

24 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Rob was very knowledgeable

Rob was very knowledgeable, kind, and quick to get me in a car. So happy to have a reliable vehicle!

13 octobre 2026
Avis spontané
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Réponse de DriveTime Car Sales - West Indianapolis

Thank you so much for your kind words, Roman. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Rob was great

Rob was great! Very helpful and patient! Will definitely recommend to others looking!

3 octobre 2026
Avis spontané
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Réponse de DriveTime Car Sales - West Indianapolis

We are grateful to have you as a valued DriveTime customer Danielle. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Edilia was wonderful

Edilia was wonderful, she made me feel so comfortable about this process and the unknown. This lady is impeccable and wonderful at her job! I appreciate her positivity in this stressful situation! Thank you!!

21 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Awesome manager and sales rep Ladonna ross

They stayed hours after close and helped figure out the whole technical problem with getting my payment to work for the insurance company due to they didn’t except that type of card. Was a very long night and they took the lead and helped us with everything and anything we needed. Highly recommend this location!!!

9 septembre 2026
Logo de DriveTime Car Sales - West Indianapolis

Réponse de DriveTime Car Sales - West Indianapolis

We are grateful to have you as a valued DriveTime customer Doreen. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Noté 1 sur 5 étoiles

Junk

I just bought a car off of them on Monday and now the check engine light is on and I can't get anyone response from my salesman too I struct me on what too do .. this is unbelievable and really quite sad

25 juin 2026
Avis spontané
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Réponse de DriveTime Car Sales - West Indianapolis

Thank you for leaving your review, Kimberly Carnes. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Noté 5 sur 5 étoiles

This had to be one of the best…

This had to be one of the best experiences in car purchasing I’ve ever encountered. I wasn’t sure if I was going to pursue the vehicle but Edilia was amazing at the lax approach to getting me into the vehicle. She stated all great things. Her customer service surpassed her tenure here.

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Pleasant Experience

I was greeted by Cam who was very nice offering complementary refreshments. She assisted me in preparing to meet I worked with Edilia and Rob. They both were welcoming and made the experience pleasant for me. No pressure just genuine and authentic assistance. They stayed well beyond their time to make sure I was taken care and set up. They didn’t give an attitude about being passed time so it wasn’t rushed. I enjoyed working with them, I came in an Uber and left in my car!

1 juin 2026
Avis spontané
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Réponse de DriveTime Car Sales - West Indianapolis

I am thrilled to hear you had a great buying experience at our DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Phenomenal

Rod was phenomenal and made my experience quick and painless!

1 juin 2026
Avis spontané
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Réponse de DriveTime Car Sales - West Indianapolis

We are grateful to have you as a valued DriveTime customer April. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Rod was very honest and helpful

Rod was very honest and helpful! Couldn’t ask for a better agent

30 mai 2026
Avis spontané
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Réponse de DriveTime Car Sales - West Indianapolis

Thank you so much for your kind words, Jazlyn. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

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