The Green Bus by Dublin Coach Avis 

Never again, very expensive and wouldn’t help us out. We were travelling down and they wouldn’t leave us out so we had to end up getting a taxi and paying more money. Very disappointing.

Genuine review from an employee.First of all the lack of communication and experience from bosses here is not only extremelely poor but in fact damgerous.
Mostly All staff are foreign and allow there foreign staff the live onsite in made up dorms in industrial site.
The buses are so badly if at all maintained. They are all in bits with dangerous defects on nearly all buses.
Drivers do not get there entitled breaks. Management if you call them that, havent a clue. Buses are never ever on time resulting in angry customers. Drivers come and go within a week on seeing how bad this company is. The rest are foreign who are living on paying rent of €50 a week and are bound to work mad shifts.

Its an awful place to work. Absolutely awful. Passengers are putting their lives in there hands with buses that are falling apart and poorly non trained drivers who are made to work exhausting shifts.

I stayed here and experienced this place for 3 weeks and literally could not believe my eyes.I couldnt put up with what i was seeing and how badly run this place is. What a hell hole

This was the worst experience I ever had the bus was a whole hour late we had to wait in the cold while it was minus degrees and we got no warning or anything we were waiting on 726 . Evantually another buss 750 came and we spoke to the bussdriver and he reaches the buss driver that was meant to pick us up and he was giving us rubbish answers or no answers eventually after 10 minutes of talking to the driver me and a bunch of other people got offered on that buss 750 to Redcow and the buss driver promised that the buss 726 would be there so later we went and when we arrive the buss was still not there and he later left us and a bunch of other stranded there in the cold after 15 minutes the buss came and it was dirty no heaters or anything and we still had to pay the bare minimum they could’ve done was let us go free many people missed transportations because of this delay this in total ended up taking over 3 hours this Dublin coach buss is absolutely rubbish never rely on it

Awful. Booked a ticket and they never sent me a confirmation email but took my money and then made me pay when I arrived to the bus.

Iba a ser la tercera que viajo en la linea 726 desde Portlouse a Newbridge, pero no viajé,¿ por qué ? Pues porque tenía que pasar a las 4.30 pm. y cuando pasó eran las 5.14 pm. Le dimos el alto y el chófer nos vio pero así y todo tiró de largo y nos dejó en tierra, parece ser que ya iba demasiado tarde para coger gente en las paradas. Un desastre. No recomiendo esta empresa, buscaros otros buses o trenes. Con Dublin coach green os exponeis a no llegar a vuestro destino.

I sat beside my bus from cork to Waterford at the stop and missed it as the bus said Dublin on it. Their ticket and tracker app said Waterford. They wouldn’t even acknowledge this is confusing when I contacted them and refused to refund me. Will never travel with them again and wouldn’t advise tourists to use it as not very clear or easy to figure out what bus you need to get on.

Booked a bus Kilkenny to Dublin and the bus never turned up. Had to arrange alternative travel arrangements as I had to catch a flight.

Requested a full refund €25 from Dublin Coach and received generic email stating: Allow 14-16 days for a response. Is Dublin Coach having a laugh?? Or possibly hoping customer get fed up chasing refunds due?? 17 Days and still no response from Dublin Coach. How can a National transport provider get away with such a shoddy service. AVOID at all costs…use Bus Eireann….I will be avoiding Dublin Coach going forward.

There's now a website where you can track your bus which is helpful. The occasional very-lateness still isn't helping though. Buses need replacing too especially on the 726 route to Portlaoise.

I genuinely thought the bus was speeding today but it turns out they are limited and tracked and thus is legislative and required. Frances was very helpful in explaining that. So I was wrong.

I have to say considering it gets you from red cow to Naas in 20 minutes after 7 30pm and there's a tracking app...(Use track my bus on the website the actual app is still shocking) I do see some green shoots. Just upgrade the buses now and it'll be a decent service.

Bus was 50 mins late from Tralee to Annacotty . I was supposed to be there 40 mins early for my change of bus but I missed it and it’s the last bus of the day therefore have to spend like 150 on a hotel in limerick. Disgrace of a service would not recommend

2 separate 3+ hour journeys and the toilet out of order. Bus smells like wee. Don’t know why they can’t do a toilet break somewhere like every other bus company in Europe…

The worst bus ever. Do not use this bus to the airport , cause you will end up paying for taxi/ Uber to the airport. Ireland is so so behind in everything, the country is poor, the service is bad. I feel sorry for people here. It seems people here doesn't know what does “on time” mean.

Took The bus from kilkenny to Cork this evening the overall state of the bus was disgusting handles popping off of seats, exposed Sharp edges and staples throughout. But to cap it off there was a coolant leak under the bus on everyone's luggage that was deep enough to soak through my suitcase and soak through shirts and clothes.My grandsons pram which is now toxic and will have thrown away and an umbrella that's still dripping pink coolant. So overall a disappointing experience 😕

This is such an important service from airport to red cow and beyond. Here in the wind and rain at the airport looking at an empty bus with no lights on or driver to be seen and a massive queue of people waiting for the last bus. We’ll miss the last LUAS home now.

How can this company pay no attention to the 95% 1 star rating reviews. They must be terrible to work for too as the drivers are consistently rude and just seem to not care about any form of customer service.

I had my pre paid online ticket for the Big Green Bus, number 726 for 14:30 from Dublin airport today 30/10/25. Everyone was waiting in lashing rain until 14:50
The driver arrived then, got into the bus, leaving everyone outside. Eventually opened the door, wouldn't let the people on because he couldn't get the engine started.
WHAT A DISGRACE OF A SERVICE

Bus itself is nice but don't book a bus that is going through Limerick during peak and/or daylight hours and dont book one if you need to be somewhere on time. You will be late (90 mins in my case) and disappointed. The live tracker is also terrible in this regard.

Horrible. Travelling to airport to attend a funeral in America via 750, bus never showed and no contact to make people aware. Ended up having to pay 80euro in a taxi as was left with no alernative. Was extremely stressful for me. Avoid!

Bus Driver on Dublin Bus 7A has very poor customer service and wouldn't let me off Bus to go to work. I asked if he would pay compensation for not letting off Bus to go to work but he said not, he has poor attitude and is not customer friendly but finally he let me off Bus.
I would advise this driver needs to be taken in for three months to be retrained in customer service.

Cheeky enough to charge you a fee to book your own ticket and then put you on a 5 hour bus journey with no toilet

If I could give zero stars I would, the bus from waterford to the red cow was due to arrive 3.05pm which I thought was highly ambitious, we eventually got there 50minutes late, missed the connecting bus to the Airport which was half empty and pulling away just when we arrived, we then had to taxi out for another €60, just about made the flight, absolutely never again!!

No improvement under new management unfortunately.
Asthmatic and disabled customer having to endure vaping on board yet again and obviously can't confront the lawbreakers but fighting for breath. Really stupid response from customer services yet again.
I'm filing for legal action.