The Green Bus by Dublin Coach Avis 

Very bad service bus didn't show up we couldn't make on time for our flights for holiday. Very bad costumer service the phone number is a joke you can ring them and no answer email service to I can't get refund for ticket how is that possible.

Writing this as I'm on my way to the airport in a taxi when the 5.15pm bus from Dundrum didn't bother showing up despite knowing there was a pre booked passenger waiting. I have used this service for years and will hesitate in ever using it again. Not even a courtesy email to state the bus would not be running to give passengers time to make other arrangements.

DO NOT USE THIS SERVICE. Got the bus from Abbeyfeale to Dublin for an Ireland rugby game. It arrived more or less on time. We had to pull in twice between abbeyfeale and the motorway for the driver to put coolent in the bus. He continued to drive it onto the motorway, where we broke down completely. A bus came about 5 mins later but could only take 20 people. There was 40 something of us. So all the front of the bus got off first. We stood on the side of the motorway for another 20 minutes for another bus. Thankfully, we were lucky to get on this bus, but 2 other people were still left behind. We made the match on time, but it was such a rush. Coming home the following day, we waited for the 4.15 bus, which I had been tracking on the app and it said it was due to come but never did. A bus came at 4.45 and the driver said it was going to ennis. I asked where the bus for abbeyfeale was, and he said it broke down. Then he came off the bus and announced the bus was going to abbeyfeale. But the other driver said no, it's not. There were 3 men all working for Dublin bus with different versions of where this bus was going. Eventually, they rang the depot who confirmed we could use the bus to go to limerick and change over to another bus to go to abbeyfeale as this bus was to continue to ennis. In desperation, we took the bus hoping that there would be a bus in Limerick that we could get to abbeyfeale. We stopped at the luas for drop-off pick up. While we were there, we saw a bus that was the bus we needed to be on. There were about 10 of us in total that needed to get that bus. Thankfully, the driver got off and asked if we could swap to that bus and have a direct drive home, which we did. This bus then carried on to kildare village stop. When he was pulling into the bus stop, he hit the other bus with the back of our bus. We made it home eventually. But it ruined what had otherwise been a lovely day and night in Dublin. This service cost us €94!!! It would have cost us less to drive up. I feel so sorry for people who rely on this service if they don't have a car.

The timetable is bullshit. They have cancelled half the buses andeft the station times the same . The bus goes from Killarney to tralee and vice versa as one bus is gone

My last time getting this from the tralee route out. 3 weeks ago I complained about the exact same thing. It's detouring to killarney will be stationary there until half 4. I've sports at 7 so won't be able to eat properly beforehand. I asked the driver is killarney broke down again he said no just don't have the buses. The delays are absolutely ridiculous shouldn't be on the road if they haven't the sufficient buses. At least with bus eireann you know departure time and coming any route past adare always 20 mins delay.

Unreliable no show buses. About as likely to turn up for you as the missing racehorse Shergar. As reliable as a chocolate teapot in the Sahara on the hottest day of the summer.

Currently travelling to Dublin from Dungarvan at 6.10 am The bus arrived on time, but the heating is off and the bus is absolutely freezing. A very unpleasant smell also from toilet. A very cold unpleasant journey, will not use again.

No star for this company’s management

Waiting an hour and a half for a 300 bus going to Kildare village which is meant to be every 30 minutes. By the time the bus showed up, people with pre booked tickets for three separate services had accumulated and instead of making it clear who would be prioritised and who would be getting on the bus, driver just sat there with the door closed taking videos of the queue (which went all the way down the quay). Never again

Took the bus from Dublin to Dungarvan and back. The bus broke down each time, on the way there and on the way back too. Both buses looked like they were falling apart. Avoid.

Dreadful service. Will never use again. They are always late and air con often broken. They cancelled on me once 10 mins before as I was standing at stop.
Save your money and use bus eireann

Second time now that bus hasn't arrived, at all... Soooooo unreliable

Not reliable, no one answers the phone. Don’t rely on it if you need to be somewhere important. Doesn’t show up and the price you’re paying is daylight robbery €27 one way from Ennis to Kidare Village told to get out at UL and wait for the next one to come that doesn’t bother showing up.

300 route scheduled for 9:15 from Burg Quay, 26/10/2024. Left 40 mins late. Bus driver was rude. Leap Card not accepted for return tickets. Dirty Bus. No ventilation. No aircon. Hot, stuffy. Coach services in third-world countries are better than this supposed first-world service. This bus should cost nothing more than €2.00 return for the service you’re receiving. Instead, they charge you €15.00 return. Dublin Coach should be ashamed. Disgusting service.

Dropped my daughter to Annacotty for the 18.35pm bus. Now 19.30 and no sign of a bus. Live tracker has been saying bus is only 15 mins away since 7pm. Goes down to 14 mins, then back to 19, then to 15 mins. Just an appalling service.

Gosh. I waited for over an hour from 8:30pm while the ‘live tracker’ indicated the coach was on route. In the end I aborted my journey. There was no communication with booked passengers to explain the delay and when I looked at the tracker later, the coach seemed to have been 2 hours late! What if I was travelling to Dublin Airport to catch a flight. Also, I’m writing this because nobody answers the phone number listed on the ticket. We need a proper bus service between Shannon and Dublin.

Never book this service! A waste of your money and all stress! 300 service never turned up 23rd oct 24 for the airport, for a flight!! No update in the app! No one answered the phone. Very lucky ti be able to call my husband for an emergency lift. Might make my flight?

This is the bus from hell. 9 times out of 10 it’s unreliable and late or doesn’t turn up. It’s always roasting hot - no air, rude drivers and if I could avoid it at all costs I would. But getting to the airport is very difficult and sometimes you just have to take it. I suggest they charge more money, schedule a decent reliable service and pay the drivers properly! It has to be the worst run company I’ve ever known. Torture!!

Most of seats are crap don’t recline and buses are mostly not punctual with timetable always late